Reviews: BSS: B2B & Wholesale Solution

Name: BSS B2B Wholesale Solution
Brand: Shopify
SKU: shopify-b2b-solution-custom-pricing-app-by-shopify
Rating: 4.8 (934 reviews)

Customer reviews: BSS B2B Wholesale Solution

Develop by Shopify

Reviews (934)

Overall rating

4.8

5

430
4

19
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3
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What Merchants Think

Merchants generally express high satisfaction with "BSS: B2B & Wholesale Solution." The app is particularly appreciated for its robust features tailored to streamline B2B operations on Shopify. While most users commend the responsive support team, which frequently receives praise, there are some concerns over occasional technical issues and bugs. Nevertheless, the majority of users find the app valuable and effective for boosting their wholesale business processes.

Key Strengths

Outstanding Customer Support: Frequently highlighted for responsiveness and professionalism, with specific mentions of staff like Jonas, Emma, Namyr, and Jolie.
Comprehensive B2B Features: Offers a wide array of functionalities such as tiered pricing, VAT handling, and customer-specific customizations.
Ease of Use: Many users find the app user-friendly and easy to integrate into their Shopify stores.
Customization: High customization capability to suit different business needs, frequently praised for adaptability.
Solution for Wholesale Operations: Effectively resolves wholesale pricing and registration challenges.

Common Concerns

Technical Bugs: Some users reported bugs and issues requiring technical support for resolution.
Responsive Timing Conflicts: Occasional time zone differences resulted in delayed support for some users.
Cost: A few users felt the price of the app was on the higher side relative to its offerings.
Initial Setup Complexity: Installation and initial setup could be challenging without support assistance.

Final Thoughts

Overall, "BSS: B2B & Wholesale Solution" is well-regarded as a strong tool for facilitating wholesale business on Shopify platforms. Its comprehensive features and dedicated customer support make it a favorable option for businesses looking to enhance their B2B operations. Despite minor concerns primarily regarding technical bugs and pricing, the app provides significant value and comes highly recommended by its users.

HAIR GALLERY EUROPE

Jan 29, 2026 on Shopify

Abbiamo iniziato ad usare l'app da poco ma ci troviamo bene sia con l'app che con l'assistenza; il supporto è tempestivo nelle risposte e orientato alla risoluzione di ogni problema

CarmenCollectables

Jan 28, 2026 on Shopify

Ines was an amazing help, so kind and peaceful. She really takes her time to help me! The app also looks super cool.

Fix My Gear by SGT Sports Ltd.

Jan 27, 2026 on Shopify

Wounderful Service , I am greatfull . Thank you to Inex for your amazing support and Aleni

Edlich & Habel

Jan 27, 2026 on Shopify

Wir nutzen die BSS B2B Großhandelslösung und B2B Lock und es funktioniert echt super. Wir konnten auf diese Art einen Online Shop bauen, der unseren Bedürfnissen gerecht wird. Besonders hervorzuheben ist der grandiose Support - teils sogar Antworten am Wochenende und bereits am Montag die fertige Lösung. Weiter so! :-)

Ingrosso Agostino

Jan 26, 2026 on Shopify

Amazing App, B2B fully functional with cheap price and great support, i had 3 problems with my theme not working with the app and they fixed it super fast. 5 Stars, quality all around

TragetaschenWerk

Jan 26, 2026 on Shopify

Stets Hilfsbereit und für kleines Geld programmieren Sie auch gerne Sachen um, bei Kleinigkeiten nehmen Sie kein Geld. TOP APP, ich bin Super zufrieden mit dem Support Team und der APP allgemein. Support antworte innerhalb paar Minuten.

ADORN fine jewellery

Jan 25, 2026 on Shopify

Great and easy app to work with, quick to setup as well. The team behind is supportive and responsive, Ruby and Andy helpt us get going within a day!

nucao

Jan 23, 2026 on Shopify

very efficient support. Anne from BSS even helped me to correct the code, really proactive support.

Embado

Jan 22, 2026 on Shopify

Wir sind erst in der Startup Phase und am aufbauen des Online Shops und werden dabei wirklich sehr gut betreut, speziell auch bei Anpassungen werden wir hier unterstützt. Danke an das ganze Support Team

Fresh Linen Hire

Jan 22, 2026 on Shopify

Thank you for helping me today, Louis. It was very quick and easy.

NANDI MEDICAL CORP.

Jan 21, 2026 on Shopify

nice App and great , prompt customer service. *****

Idaho Jones

Jan 20, 2026 on Shopify

Good functionality, extremely supportive help function. They helped with all my questions and issues to have the system up and running.

Sporthetic

Jan 20, 2026 on Shopify

This solution is very easy to install, and very useful. But the most important value is the support.. best regards Spothetic Team

Monteed

Jan 19, 2026 on Shopify

If you're looking for b2b app then BSS B2B is a great app as they fulfil all the area that we actually wanted and even they do customization as per the suggest which is most interesting part. their customer support is awesome as well.

Joe's USA

Jan 15, 2026 on Shopify

Alena and Lux were the best thank you!

Guard.vn

Jan 13, 2026 on Shopify

BSS is easy to use and has many features suitable for businesses. The support team is very enthusiastic and helpful. Highly recommended.

Solmist Home Biz

Jan 12, 2026 on Shopify

We switched to B2B Solution for our wholesale side and it’s made pricing different for each customer so much easier. custom price lists are a lifesaver.

Creatreats

Jan 08, 2026 on Shopify

BSS B2B Wholesale really helps us to develop our B2B business and allows us to set specific pricing for each customer and QB rules very easy. Their best feautre is the support and dev team, Lux and Johnny have been really helpful and assisted us implementing new features to our site.

Miiintz

Jan 07, 2026 on Shopify

Magcharm

Jan 06, 2026 on Shopify

Customer service response fast. I wanna add a form in our page but don't know how to set. They helped me to make it. Thank you Lux!!!