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Customer reviews: B: B2B Quick Order & Quotes

Develop by BSS Commerce

Reviews (150)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed satisfaction with "B: B2B Quick Order & Quotes." They appreciate the app's robust functionality and the excellent customer support provided by the team. Many users have highlighted the ease of setup and the team’s responsiveness to inquiries and issues, especially praising specific team members such as Jonas, Emma, and Jolie for their exceptional service.

Key Strengths

  • Outstanding customer support with quick response times
  • User-friendly interface and easy setup
  • Comprehensive features catering to a wide range of business needs
  • Ability to customize and integrate with existing systems
  • Helpful support team that assists with installation and configuration

Common Concerns

  • Higher price tier for basic features compared to other apps
  • Some features may not work with all themes
  • Time zone differences can delay support response times
  • Occasional compatibility issues with Shopify themes

Final Thoughts

Overall, the "B: B2B Quick Order & Quotes" app is well-regarded for its functionality and support. While there are some concerns about pricing and theme compatibility, these are considered minor in light of the app's strong support and comprehensive features. It is a highly recommended app for businesses looking for a robust B2B solution on Shopify.

Aquanex Technologies, LLC

Feb 14, 2025  on Shopify

Functionality enables a wide range of pricing capabilities. When the inevitable discrepancies in performance occur, technical support is very responsive, despite 12-hr time zone difference. Daily iteration until problem is solved. Receptive to ideas for enhancement. Well done.

La Ferme de Sainte Marthe SLD

Jan 13, 2025  on Shopify

La mise en place du module et le paramétrage sont assez satisfaisants. Des ajustements fonctionnels et des questions complémentaires ont bien été prises en compte par Jonas avec des actions rapides pour arriver à bien adapter le module à l'usage client.

cl11sneakersb2b

Jan 09, 2025  on Shopify

I love this app ! Many Thanks to Jonas for the support, he helped me a lot for the configuration. Thank you so much. I'm very satisfed and i recommand a lot this app.

Rose Transfers

Dec 10, 2024  on Shopify

Fabulous customer support and one of the easiest apps to use.

Big Ben Medical Supplies

Nov 30, 2024  on Shopify

SOHO COPENHAGEN

Nov 27, 2024  on Shopify

Really great feature. Easy to use. The support team is incredible and has helped with every step I need guidance for or help setting up.

Mommy's Little Helper Co.

Nov 11, 2024  on Shopify

I recently contacted their support team and just a few mins they were really responsive! They also solved my issues very quick. Thanks team!

Besurgical

Nov 06, 2024  on Shopify

Good app, great and quick support

SmartPack USA

Nov 05, 2024  on Shopify

Incredible support and response time! After searching extensively for a suitable B2B app extension, I found this app, which immediately met all my needs. When I required assistance understanding a feature and the app's capabilities, the support team was prompt and exceptionally helpful. Jonas, in particular, was outstanding, and I look forward to continuing our collaboration with this team in the future.

Joshua L. Brenner

Oct 18, 2024  on Shopify

It is allowing us to manage our B2B clients in a professional manner.

Precious Plastic Melbourne

Oct 16, 2024  on Shopify

Very versatile app and brilliant customer support!

Brand Activate x Proximo

Oct 03, 2024  on Shopify

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

Food Farm Hub

Sep 24, 2024  on Shopify

Very fast support from Jonas and team.

pineandbear

Sep 24, 2024  on Shopify

I would 100% recommend B2B portal for an easy solution to adding a wholesale section to your site. The technical support from Emma has been incredible and nothing is too much trouble to sort out for me. a brilliant service.

Weldermade

Sep 23, 2024  on Shopify

Support very helpful

SvenJackB2B

Sep 22, 2024  on Shopify

I’m extremely impressed with the outstanding support provided by this app. The customer service is responsive and always goes the extra mile to ensure all questions are answered promptly. The app itself is highly functional, offering a user-friendly interface that makes navigation smooth and intuitive. Whether you're a beginner or an experienced user, the app's features are well-designed to meet a wide range of needs. Overall, the combination of excellent support and robust functionality makes this app stand out from the competition

Equilibrium Intertrade Corporation

Sep 22, 2024  on Shopify

Very accommodating customer support team.

MAHA México

Sep 12, 2024  on Shopify

We had a video call and received very good attention from Jonás. We liked the app.

Online Enablers

Sep 04, 2024  on Shopify

We were on the lookout for a B2B solution and after extensive market research, we found BSS. It has proven to be an excellent solution that aligns perfectly with our needs " I M GLAD" . We’re genuinely pleased that we found BSS—not only because of its robust features but also due to the outstanding technical support and customer service. Though no system is without its challenges, Emma and her technical team have been fantastic in addressing any issues we've encountered. The level of support they provide is truly impressive, with most problems being resolved the same day. Emma, in particular, has been a pleasure to work with. She has a remarkable ability to quickly grasp complex technical issues and always goes the extra mile to ensure we are supported and that is the key part of the occasion here. Overall, we are very satisfied with BSS and their commitment to helping us succeed.

JLA Hospitality

Aug 22, 2024  on Shopify

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

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