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Customer reviews: B: B2B Quick Order & Quotes

Develop by BSS Commerce

Reviews (150)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed satisfaction with "B: B2B Quick Order & Quotes." They appreciate the app's robust functionality and the excellent customer support provided by the team. Many users have highlighted the ease of setup and the team’s responsiveness to inquiries and issues, especially praising specific team members such as Jonas, Emma, and Jolie for their exceptional service.

Key Strengths

  • Outstanding customer support with quick response times
  • User-friendly interface and easy setup
  • Comprehensive features catering to a wide range of business needs
  • Ability to customize and integrate with existing systems
  • Helpful support team that assists with installation and configuration

Common Concerns

  • Higher price tier for basic features compared to other apps
  • Some features may not work with all themes
  • Time zone differences can delay support response times
  • Occasional compatibility issues with Shopify themes

Final Thoughts

Overall, the "B: B2B Quick Order & Quotes" app is well-regarded for its functionality and support. While there are some concerns about pricing and theme compatibility, these are considered minor in light of the app's strong support and comprehensive features. It is a highly recommended app for businesses looking for a robust B2B solution on Shopify.

PNW KYNE

Jan 05, 2025  on Shopify

This app packs a lot of features, but it comes at a cost. I spent a bit of time evaluating several solutions to find the one that best fits our needs. The customer service team is nice and accommodating, but responses take a day. At least for my time zone (PST). There are a lot of features, but some basic features are placed in a higher price tier, where many other apps have them for free, or in the first price tier. Also, some of the features do not work with all themes. Their team is willing to help with installation if needed, though. Ultimately, we chose a different app, but this one is a good one. It is one of the highest priced ones, but if you're willing to spend the money, and they have the features you need, you will most likely be happy with it.

Parrs Products Wholesale

Apr 08, 2024  on Shopify

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful!

Front Porch Gift Co.

Mar 13, 2024  on Shopify

Great functionality, but could be more intuitive on the back end! Overall very helpful to our clients.

Sara Fine Jewels Ltd.

Mar 11, 2024  on Shopify

We have been using their service for some time now. Their support is quick to respond and trying their best to solve the issues raised. They helped me install the app when I couldn't. App is easy to understand. Although I am missing some features I wish is resolved in the future, which is more about shopify's issue. What I mean is that the product that is hidden shows up as a blank space on collection page and you have to scroll through multiple pages before you can see a product which is not hidden because of product sorting.

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