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Customer reviews: B: B2B Quick Order & Quotes

Develop by BSS Commerce

Reviews (150)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed satisfaction with "B: B2B Quick Order & Quotes." They appreciate the app's robust functionality and the excellent customer support provided by the team. Many users have highlighted the ease of setup and the team’s responsiveness to inquiries and issues, especially praising specific team members such as Jonas, Emma, and Jolie for their exceptional service.

Key Strengths

  • Outstanding customer support with quick response times
  • User-friendly interface and easy setup
  • Comprehensive features catering to a wide range of business needs
  • Ability to customize and integrate with existing systems
  • Helpful support team that assists with installation and configuration

Common Concerns

  • Higher price tier for basic features compared to other apps
  • Some features may not work with all themes
  • Time zone differences can delay support response times
  • Occasional compatibility issues with Shopify themes

Final Thoughts

Overall, the "B: B2B Quick Order & Quotes" app is well-regarded for its functionality and support. While there are some concerns about pricing and theme compatibility, these are considered minor in light of the app's strong support and comprehensive features. It is a highly recommended app for businesses looking for a robust B2B solution on Shopify.

Aquanex Technologies, LLC

Feb 14, 2025  on Shopify

Functionality enables a wide range of pricing capabilities. When the inevitable discrepancies in performance occur, technical support is very responsive, despite 12-hr time zone difference. Daily iteration until problem is solved. Receptive to ideas for enhancement. Well done.

La Ferme de Sainte Marthe SLD

Jan 13, 2025  on Shopify

La mise en place du module et le paramétrage sont assez satisfaisants. Des ajustements fonctionnels et des questions complémentaires ont bien été prises en compte par Jonas avec des actions rapides pour arriver à bien adapter le module à l'usage client.

cl11sneakersb2b

Jan 09, 2025  on Shopify

I love this app ! Many Thanks to Jonas for the support, he helped me a lot for the configuration. Thank you so much. I'm very satisfed and i recommand a lot this app.

PNW KYNE

Jan 05, 2025  on Shopify

This app packs a lot of features, but it comes at a cost. I spent a bit of time evaluating several solutions to find the one that best fits our needs. The customer service team is nice and accommodating, but responses take a day. At least for my time zone (PST). There are a lot of features, but some basic features are placed in a higher price tier, where many other apps have them for free, or in the first price tier. Also, some of the features do not work with all themes. Their team is willing to help with installation if needed, though. Ultimately, we chose a different app, but this one is a good one. It is one of the highest priced ones, but if you're willing to spend the money, and they have the features you need, you will most likely be happy with it.

SOHO COPENHAGEN

Nov 27, 2024  on Shopify

Really great feature. Easy to use. The support team is incredible and has helped with every step I need guidance for or help setting up.

Mommy's Little Helper Co.

Nov 11, 2024  on Shopify

I recently contacted their support team and just a few mins they were really responsive! They also solved my issues very quick. Thanks team!

SmartPack USA

Nov 05, 2024  on Shopify

Incredible support and response time! After searching extensively for a suitable B2B app extension, I found this app, which immediately met all my needs. When I required assistance understanding a feature and the app's capabilities, the support team was prompt and exceptionally helpful. Jonas, in particular, was outstanding, and I look forward to continuing our collaboration with this team in the future.

Brand Activate x Proximo

Oct 03, 2024  on Shopify

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

pineandbear

Sep 24, 2024  on Shopify

I would 100% recommend B2B portal for an easy solution to adding a wholesale section to your site. The technical support from Emma has been incredible and nothing is too much trouble to sort out for me. a brilliant service.

SvenJackB2B

Sep 22, 2024  on Shopify

I’m extremely impressed with the outstanding support provided by this app. The customer service is responsive and always goes the extra mile to ensure all questions are answered promptly. The app itself is highly functional, offering a user-friendly interface that makes navigation smooth and intuitive. Whether you're a beginner or an experienced user, the app's features are well-designed to meet a wide range of needs. Overall, the combination of excellent support and robust functionality makes this app stand out from the competition

Online Enablers

Sep 04, 2024  on Shopify

We were on the lookout for a B2B solution and after extensive market research, we found BSS. It has proven to be an excellent solution that aligns perfectly with our needs " I M GLAD" . We’re genuinely pleased that we found BSS—not only because of its robust features but also due to the outstanding technical support and customer service. Though no system is without its challenges, Emma and her technical team have been fantastic in addressing any issues we've encountered. The level of support they provide is truly impressive, with most problems being resolved the same day. Emma, in particular, has been a pleasure to work with. She has a remarkable ability to quickly grasp complex technical issues and always goes the extra mile to ensure we are supported and that is the key part of the occasion here. Overall, we are very satisfied with BSS and their commitment to helping us succeed.

JLA Hospitality

Aug 22, 2024  on Shopify

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

Beeswax Works Wholesale

Aug 15, 2024  on Shopify

This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

BeeKind Wholesale

Aug 15, 2024  on Shopify

This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Bonito Shapewear

Jul 23, 2024  on Shopify

The B2B Portal, Quote, Net 30 by BSS is a great addition to the B2B Wholesale App. It provides a dashboard to organize Quick Orders, Re-Orders, Customer Accounts and more. It is a well thought through application for our Shopify store. It is allowing us to manage our B2B clients in a professional manner. The team at BSS has bent over backwards to help us customize our UI and follow our branding concepts and even went beyond the call of duty to help us fix some glitches that we had on our site, which had nothing to do with the BSS implementation. The team headed by Jolie did an amazing job. I thank them for their professionalism, and their great attitude. Regardless of being half way around the world, it seemed as if they were next door. Congratulations to Jolie, who did an amazing job of caring and following up on details, and to the BSS team who worked tirelessly and quickly to entertain all my customization. Thank you guys, you all did an outstanding job! Well Done!

Cre8tive Labs

Jul 11, 2024  on Shopify

Very helpful! Quick and easy support, able to help configure the overall look and feel of the app. App is easy to use and fairly straightforward

JF Blossom

Jul 10, 2024  on Shopify

We are searching for a B2B solution to run our business and we chose BSS after a serious research on the market, their apps are quite straitforward and easy to use. Nothing is perfect we do have experienced some incompatibe issues but Jolie together with her team provided us incredible supports and most of time the issues could be solved the same day. Working with Jolie is really a pleasure because she can understand your points right away even though sometimes it's about some complicated technical issues and she always tries her best to support.

Shop Dejac SA

Jul 02, 2024  on Shopify

I installed the application at around 10 in the morning. I had an integration problem that I reported to the after-sales service. The application was up and running before noon. Jolie's speed and efficiency are incredible! I can't recommend this application highly enough.

Parrs Products Wholesale

Apr 21, 2024  on Shopify

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful!

Culimer Equipment LLC

Apr 19, 2024  on Shopify

Being able to handle simple B2B functions like Net Terms purchasing without pushing to an enterprise-level subscription was hard to find, but this app provided what we needed at a very fair price. On top of this, app developer support has been excellent, even if it's on the other side of the globe and requires a 12-hour turnaround time. Thanks to Emma for that! Looking forward to exploring the other functions as our business continues to grow.

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