Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai: Free Gift, BOGO & BXGY

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (516)

Overall rating

4.9

5

408
4

10
3
2
1

2

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Saras Beads & Jewellery

Mar 24, 2025 on Shopify

Sonny was extremely helpful and responsive. Thank you

The Bean Workshop

Mar 22, 2025 on Shopify

Excellent customer support. I have been using several apps created by the team. Highly recommend.

Huxter

Mar 21, 2025 on Shopify

Audrey has been super helpful. She did not hesitate to walk me through the app and what I needed to be done for my first gift campaign. Thanks, Audrey!

Ghost® Hemp

Mar 20, 2025 on Shopify

The level of support I have at a moments notice from them is unheard of! If I have an issue, I get a response within 5 minutes. Also, you can either chat with them in their chat box on the app or email and they both sync! We have been using them for BOGO deals and they're the only app we found with the most options available. I would highly recommend them for their support and options! I installed and uninstalled probably 14 apps for a true BOGO site wide deal and they're the only ones who offer that!

Mellian

Mar 18, 2025 on Shopify

good app & good service

Shani Wigs

Mar 11, 2025 on Shopify

After hours or trying to find a solution to adding a free gift to cart - we found this app and the staff were extremely helpful. We created a simple trigger > condition > action. Thank you

7E Wellness

Mar 10, 2025 on Shopify

Good support within my time frame.

Munchtime

Mar 05, 2025 on Shopify

Customer service is great and this app is so user friendly!

ABcare

Mar 05, 2025 on Shopify

Very nice App Super helpful

icedoutnz

Mar 01, 2025 on Shopify

very supportive... slove the issue

Woh Hup Food Australia

Feb 28, 2025 on Shopify

We have a problem integrating the app to our shopify online store. We asked customer service how to fix it. Aubrey and William helped us a lot and solved our problem. Big thanks!

Xcelerator

Feb 27, 2025 on Shopify

Great app and Audrey had fantastic customer service

Siesta

Feb 26, 2025 on Shopify

Amazing app with a just as amazing customer service team. Special thanks to Hana and Andrew for all their help! 100% recommend

Performance Store

Feb 23, 2025 on Shopify

Works Great, there could be a few more customizing options but all in all its a great app, Hana and Andrew are great at the support team helped a lot to customize my deal of the day button!

Oggn Home

Feb 21, 2025 on Shopify

nice app

【乱視用カラコン】専門店トリカ公式通販(TORICA)

Feb 20, 2025 on Shopify

This is the best BOGO app! It's easy to use, works well, and their support team is truly amazing. Especially Rachel and April went above and beyond to help me resolve some issues—I'm so grateful for their support! If you're looking for a free gift and upselling promotion app, I highly recommend this one.

Pure Little One

Feb 16, 2025 on Shopify

Thanks Damian and Toby! For solving my problems, was picky on how it looked like and you ended up doing it exactly the way I wanted :) thanks

Booze&Barrels Australia

Feb 15, 2025 on Shopify

great service

Ayesha herbals

Feb 15, 2025 on Shopify

very helpful team

KHATAM

Feb 14, 2025 on Shopify

Been searching for this features for a while. Help our website a lot in term of the conversion. Support was very fast and efficient from the support team.