Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai: Free Gift, BOGO & BXGY

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (516)

Overall rating

4.9

5

407
4

10
3
2
1

2

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Shary Australia

Jun 24, 2025 on Shopify

Abby is so keen to help. Fix the problem we had. Much appreciated

Jersey World

Jun 24, 2025 on Shopify

Excellent service SAV , rapide et reactif merci à Susan

Sturdy Sports

Jun 24, 2025 on Shopify

Susan was a great help. She was very proactive, professional & good knowledge in her responses. We have been using this app for 8 months, and it works great !

Cosmicbae

Jun 24, 2025 on Shopify

Super easy to set up, Susan from the support team was very helpful. She was quick, friendly, and to the point!

Luminessa Jewelry

Jun 23, 2025 on Shopify

Great app, it's the only one that responds to exactly what I need, support is top notch Hana was really helpful and patient, responded to all my requests

myFirst Global

Jun 22, 2025 on Shopify

Great support (Tiffany). She provide me the support I need when got some issue with the app. Recommended.

Thais Rodrigues

Jun 20, 2025 on Shopify

Excelente atendimento da Macy!

Weeb Keychains

Jun 18, 2025 on Shopify

K&R Nail

Jun 16, 2025 on Shopify

Great app and excellent customer service, Kyle helped me work out an issue related to currency conversion patiently, thank you!

TheHolyCardCompany

Jun 16, 2025 on Shopify

Had difficulties trying to get a buy one get double for free... AOV had great customer support and helped me get all my problems resolved

Tyvli

Jun 13, 2025 on Shopify

One of the best apps and its so cool that they propose a free option for 2 campaigns. I hope it will stay like that. Special thanks to Audrey, she is nice and responsive. Best regards

Qpet.lv

Jun 10, 2025 on Shopify

Received a great support from Sonny and some customization for our needs. :)

FeelYourLook

Jun 10, 2025 on Shopify

Very nice app and support! Hana was very nice and kin with me and she was very quick to reply to my request! Absolutely suggested!!! :)

Jimmy The Argentine®

Jun 08, 2025 on Shopify

Awesome and to the point Abby is a legend!!!!!

Toasty Cuddles

Jun 06, 2025 on Shopify

Really great customer support ! Macy was really helpful

Kankay BBQ

Jun 05, 2025 on Shopify

Macy helped me with a lot of patience and solved my problem very quickly. The app allowed us to do exactly what we were looking for, so we're happy with the result.

Yū

Jun 04, 2025 on Shopify

Hana was a great help and super patient with me while setting up my first campaign. Extremely responsive and great to work with. App seems to function as advertised and works great!

RIPGUARDS

Jun 04, 2025 on Shopify

Hana is very helpful and supportive!

BW Beauty

Jun 03, 2025 on Shopify

Easy to use, looks good, great and quick support, and best of all, its free. Doesn't get much better. Thank you!

Lily's Label

Jun 02, 2025 on Shopify

Quick and helpful support! Tiffany helped me out and the issue was being solved in no-time at all!