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Customer reviews: AOV Free Gift BOGO Buy X Get Y

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (487)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

éveìlleur

May 06, 2025  on Shopify

Great app, fast support. Hana helped me out in a second.

CarlijnDesign

May 02, 2025  on Shopify

Really satisfied with this app. I use it for free gifts, I use the "Tiered Reward Box" which let you set up different gifts to choose from at different prices. Really easy to use and helps with upselling! The online support is great too, you are helped 24/7 with great service!

Chronova Prestige

May 01, 2025  on Shopify

I like the app and aprecciate the support from Charles and Audrey!

ayrloom-store

Apr 28, 2025  on Shopify

I've been using this app to add promo codes to my Shopify store, and I’m really happy with it! I encountered a small issue initially, but Hana from their support team was amazing—she helped me resolve it quickly and efficiently. I'm very satisfied with the app and the excellent customer service. Highly recommend it to anyone looking to enhance their store with promo codes!

Nabat Organic

Apr 27, 2025  on Shopify

I reached out to ask for a modification of a widget position and Hana from the team was very responsive and helpful. Very supportive, thank you.

Kitty's Finery

Apr 24, 2025  on Shopify

Setup was quick, easy and does exactly what I need it to do with no complications! Thank you Elle for your help!

Spessarttraum

Apr 24, 2025  on Shopify

Hana responded within a few minutes and fixed my issue promptly. Would recommend!

Infinity Braids

Apr 24, 2025  on Shopify

We like to work with this app. It is bringing us sales, and the Hana in support is always quick, welcoming, and solves our questions.

É Pedra Ateliê

Apr 21, 2025  on Shopify

great

Higoods

Apr 20, 2025  on Shopify

Let me shout this from the rooftops: AVO's support team redefines responsiveness! When I hit a snag setting up site-wide BOGO deals, I got a live chat reply in under 5 minutes – at 2AM my time! Their genius? The synced chat/email system lets me start troubleshooting via chat and continue by email without repeating myself.

NosAndes

Apr 20, 2025  on Shopify

good app and good support

PinkScarlett

Apr 17, 2025  on Shopify

This app is fantastic and exactly what I wanted!! Elle helped me set it all up and it looks great. Highly recommend :)

YELLOWPOP USA

Apr 17, 2025  on Shopify

Everything good so far and I had a great and super fast support from Abby to make the campaign works! Thank you!

Ride the Wild

Apr 16, 2025  on Shopify

So far, I am loving this app. The fact that it has so many awesome features for free. Every time I need help using a feature - customer support is very quick to respond and helpful. Abby, my customer support agent was able to help me quickly!

Quello Sbagliato Shop

Apr 16, 2025  on Shopify

Supporto veloce, proattivo e ha trovato una valida soluzione alle mie esigenze. Audrey e Raymond sono stati davvero molto disponibili.

paola parrinello jewelry

Apr 14, 2025  on Shopify

i migliori

Furfun

Apr 10, 2025  on Shopify

Customer support is fantastic, even as a free user. So far I received help from Alyssa, Alicia, Jasmine and Maison. All of them are super friendly and really do their best to assist you as good as possible.

Silver Rain Silver

Apr 10, 2025  on Shopify

Hana has been very helpful, and it’s been a nice experience using this app!

Triumph & Disaster AU

Apr 09, 2025  on Shopify

We’ve just scheduled our first Free Gift campaign using this app, and the setup process was incredibly smooth and intuitive. Everything was easy to configure, with clear options and user-friendly design. We’ll update our review once the campaign goes live and we start seeing results, but so far, it’s been a great experience!

CUCKOO America

Apr 08, 2025  on Shopify

Very supportive in solving issues or questions!

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