Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai: Free Gift, BOGO & BXGY

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (516)

Overall rating

4.9

5

407
4

10
3
2
1

2

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

GatsbyShoes

Jul 06, 2025 on Shopify

Great app, loads of features, and very active support if you need any help.

Bonita Style

Jul 06, 2025 on Shopify

Palm and Thread

Jul 05, 2025 on Shopify

Perfect

Chatea Skin

Jul 04, 2025 on Shopify

Easily set up. I did have a bit of an issue trying to find the pop-up due to my browser, but the problem was sorted out quickly, thanks to Dana.

Molecular Botanics

Jul 04, 2025 on Shopify

Excellent app! The design of the widgets is far better than any of the competitors I have seen and the possibilities it offers is great. I also love that they have a free plan up to 1000 per month, so you can play around with it and see if it is for you. Support by Tiffany was also quick and efficient!

Ana Maria Lajusticia

Jul 03, 2025 on Shopify

El soporte fue muy rápido, me orientó en cada paso, escalo el problema y se soluciono en el mismo momento, Audrey y Doris resolvieron el problema muy bien!

Bikini.lv

Jul 03, 2025 on Shopify

Hana was wonderful and everything works well. Thank you.

Drôle de coque

Jul 02, 2025 on Shopify

Merci Macy pour c'est conseil !! j'ai pu amélioré ma boutique

Menn & Co.

Jul 01, 2025 on Shopify

Great app to manage discounts. Was helped by Tiffany, she was a great help.

riograndeboots

Jul 01, 2025 on Shopify

Dana is very helpfull with the questions and make very easy app. Totaly recomended.

House Of Avana

Jul 01, 2025 on Shopify

We subscribed to AOV Free Gift Buy X Get Y BOGO earlier today. Must must must add the customer service is beyond awesome. All products from Avada have great support teams. Macy from the App's team has been assisting us. She responds almost instantly, and if it had not been her detailed help and solutions for all our questions, it would not have been so much fun to use this app.

Luxinda Candles

Jun 30, 2025 on Shopify

Jolene's Tea House

Jun 30, 2025 on Shopify

Susan was great. We were able to resolve the issue quickly.

Enlighten Me

Jun 30, 2025 on Shopify

Works perfectly and great customer service from Susan - responsive, clear answers and the screenshots really help me find the right place.

XOXO Beauty & Cosmetics

Jun 28, 2025 on Shopify

Great app with extreme features, and i would like to thank Macy for her support, really highly recommend

AutAll & Victoria's Laden

Jun 27, 2025 on Shopify

I tested several apps. In my point of view, this app is absolutely the best and perfect integrated in my theme Expanse. If i was not sure about the settings, Dana helped me immediately and in a very profession way. Norbert from Germany

LAMEL UA

Jun 26, 2025 on Shopify

Amaizings promo for shopify. And best support service

Hannah Banana

Jun 26, 2025 on Shopify

one of the best apps ever on Shopify!!!! and Jasmine is very very helpful. didn't even have to struggle maneuvering the app.

Big Green Egg

Jun 25, 2025 on Shopify

Worked well for our needs. Easy to set up. Would like it to have a POS feature, but not a dealbreaker. Sonny on the support team was knowledgeable and quick to respond!

Moukado

Jun 24, 2025 on Shopify

It was easy to insatll thanks to a quick and complete live assitance with screenshots from DANA. Thanks a lot! Defenetely recommend!