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Customer reviews: AOV.ai Free Gift BOGO Discount

Develop by Shopify

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (627)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

KYKY&CO

Dec 02, 2025  on Shopify

Problème de configuration sur plusieurs discounts réglé super rapidement grâce a Tiffany . Super pro et très sympa .merci à elle

KED Cosmetics

Dec 01, 2025  on Shopify

Tiffany was great helping us implement our offer for our store. She was really nice and helpful.

Teafusion

Dec 01, 2025  on Shopify

Great support experience, good entry point into using the features as someone who's just starting their website

Akomplice

Dec 01, 2025  on Shopify

Thank you susan and annie

Prețuiește Relația

Nov 29, 2025  on Shopify

annie was great. this application is top notch . thank you guys for generating revenue for me!!! great team great app

Black Wolf Chile ® | Wolves Family

Nov 29, 2025  on Shopify

Excellent free features, the staff assisted me and helped me set up the features for my store, and they fixed it for me. I highly recommend them.

Cor Creations

Nov 28, 2025  on Shopify

Jasmine was extremely helpful. She helped create and apply the campaigns to my website herself, and was patient throughout the entire process.

Baby Jewels

Nov 28, 2025  on Shopify

good help specifically susan

Senda Nelly Rojas

Nov 27, 2025  on Shopify

AMAZING

CM Nails & Beauty Supply

Nov 27, 2025  on Shopify

Kyle was amazing - had some issues and the developers worked so quickly to help me through it. App is still a little prelim it feels like, but gets the job done for us!!

musclebeastnutrition

Nov 27, 2025  on Shopify

Tiffany Fue una excelente ayuda en el área de soporte. Resolvió un problema que tenía con mucha eficiencia. Les recomiendo totalmente esta App.

Pumpvibes

Nov 27, 2025  on Shopify

I had a grad conversation with Susan. She helped me very quickly. I got the solution. Great app, great customer service!

Zateka Création

Nov 26, 2025  on Shopify

Super expérience, appli très bien pour ajouter un cadeau offert dans le panier. Et très bonne assistance de Tiffany. Merci :)

OnBrand Supply

Nov 26, 2025  on Shopify

Good app, easy to use. The support team is very friendly.

Natural Blonde Mix

Nov 25, 2025  on Shopify

Amazing App!!!

SewBatik

Nov 25, 2025  on Shopify

I've only created and launched one Free Gift campaign and it worked beautifully. I needed quick assistance from customer support and let me say - quick is quick (thanks Macy!) This will be a wonderful support for future upsell opportunities.

Ayna Beauty

Nov 25, 2025  on Shopify

Great app! Easy to use and works exactly as expected. Their customer care is quick and very helpful. Amazing support from Tiffany!

Playful Plunge

Nov 25, 2025  on Shopify

They app is very easy to use and is very useful. It let me set discounts like a professional. I can customize the offers and widget as much as i like to suit my needs. Support is also great tiffany from their helped me a lot in setting up the discounts and fixing the errors.

Boutique Curly

Nov 25, 2025  on Shopify

Succly

Nov 25, 2025  on Shopify

I had an excellent experience setting up the free gift buy one get one feature. Susan was incredibly helpful. She spent a full hour with me walking through every step, helping me configure what I needed for my store, and answering every question with patience and clarity. The moment I reached out for support, they replied right away. Their customer service is truly impressive. This gifting app also solves a major issue my previous app couldn’t. It prevents promo code stacking, which is exactly what I needed. Overall, I’m very satisfied and would definitely recommend this app.

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