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Customer reviews: AOV Free Gift BOGO Buy X Get Y

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (487)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Toasty Cuddles

Jun 06, 2025  on Shopify

Really great customer support ! Macy was really helpful

Kankay BBQ

Jun 05, 2025  on Shopify

Macy helped me with a lot of patience and solved my problem very quickly. The app allowed us to do exactly what we were looking for, so we're happy with the result.

Jun 04, 2025  on Shopify

Hana was a great help and super patient with me while setting up my first campaign. Extremely responsive and great to work with. App seems to function as advertised and works great!

RIPGUARDS

Jun 04, 2025  on Shopify

Hana is very helpful and supportive!

BW Beauty

Jun 03, 2025  on Shopify

Easy to use, looks good, great and quick support, and best of all, its free. Doesn't get much better. Thank you!

Lily's Label

Jun 02, 2025  on Shopify

Quick and helpful support! Tiffany helped me out and the issue was being solved in no-time at all!

LegitStreetCars

Jun 02, 2025  on Shopify

This app does EXACTLY what we need it to do! I thought there was a glitch with the app not adding free gifts to some orders, so I contacted their customer support. They responded within minutes, and walked me through the issue I was having, only to find out it was user error and now everything is performing as it should!

Nocturna Sleep

Jun 01, 2025  on Shopify

I am really enjoying the support Dana is giving, very fast and helpful

Nativa - Specialty Colombian Coffee

May 30, 2025  on Shopify

So far I love the app, great customer service!

everythingHAIR

May 29, 2025  on Shopify

Super helpful after sales service from Hana, highly recommend this app!

Lost Sol

May 27, 2025  on Shopify

Hana was great - super helpful!!

Desiolens

May 22, 2025  on Shopify

I had a great experience using this plug-in everything worked smoothly and exactly as expected. A special shout-out to Audrey, who was incredibly helpful and responsive. She made the whole process simple and stress-free with her clear communication and professional support. Highly recommend both the tool and the support team!

Hyb

May 21, 2025  on Shopify

App molto potente e funzionale ma la cosa più forte è l'assistenza! rispondono ad ogni ora! anche di notte, risolvendo ogni problema! fantastico specialmente Sonny! complimenti

CHITA LIVING

May 21, 2025  on Shopify

The support teams help a lot during the usage, I'll highly recommend!

Labdip

May 19, 2025  on Shopify

Very satisfied with the app. Excellent support, fast customer service that helped resolve my issue quickly. Highly recommend!

Maso Boutique

May 15, 2025  on Shopify

Fantastic app and outstanding customer service! We've been searching for an app to run complex "Buy X Get Y" and BOGO promotions, and AOV Free Gift Buy X Get Y + BOGO exceeded our expectations. The app is easy to set up and incredibly flexible, making it perfect for our needs. What really stood out was the customer support — Hana was amazing! She responded quickly, answered all our questions, and even helped us set up the perfect promotion for our store. Highly recommended for anyone looking to boost their sales with creative offers. Thank you, Hana, for your exceptional support!

iGlide Scooters

May 14, 2025  on Shopify

We were looking for a way to showcase a Buy X Choose Y Gift promotion and the setup with the app was really easy and support was on hand to answer any questions we had. So far it's looking as we expected and functioning well. Will continue testing and update review if needed.

Charms Élégance

May 12, 2025  on Shopify

merci a Hana pour l'aide

Furrbby

May 09, 2025  on Shopify

Thanks for the help. Audrey and William are very nice and really solve my problems. Thanks!

Reme Beauty

May 07, 2025  on Shopify

Customer service was fast, responsive and answered all my questions. The app itself is quite easy to use, it's a plug in and play. Would recommend.

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