Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai Free Gift BOGO Discount

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (635)

Overall rating

5

539
4

13
3
2

1
1

4

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

CALINACHI Cosmetics

Jan 05, 2026 on Shopify

Top solution for my busines. Top support! Thanks all of you and specialy Susan. I recommend.

Kinhwa

Jan 05, 2026 on Shopify

Susan's service is excellent! This plugin is great.

ButterBawd

Jan 03, 2026 on Shopify

Honey Play Box Official

Jan 03, 2026 on Shopify

AOV makes setting up and managing discount codes incredibly easy! The interface is clean and the process is straightforward. The customer support team is also highly responsive — they answered my questions clearly and with great patience. Highly recommend for quick promotions!

Rock Your World

Dec 30, 2025 on Shopify

great service and integrates smoothly with theme

ModernHome SG

Dec 29, 2025 on Shopify

he app has been really useful so far, and what makes it even better is the amazing customer support that comes with it. Fast responses and quick solutions every time. Thanks, Tiffany!

Hiller Signature

Dec 27, 2025 on Shopify

Fantastic customer service, Annie was very helpful and nice. The app is very easy to use and get setup.

CECEBEAR

Dec 24, 2025 on Shopify

D-Atomic®

Dec 23, 2025 on Shopify

Susan was great support! Best app!

Bandidos pitstop

Dec 23, 2025 on Shopify

This is a fantastic app It includes every type of campaign necessary to increase sales. The UI is incredibly mobile-friendly and easy to navigate. A special mention to their customer care team they are excellent and provide 24/7 support whenever needed

Athleterx Co

Dec 22, 2025 on Shopify

easy to use app. It does need to have an option for the free item to have the selection between one time purchase & subscription

Zoomly

Dec 22, 2025 on Shopify

Really greattv app!!!

Moktan Sabai

Dec 21, 2025 on Shopify

This app is amazing really works well love the feathers it has and amazing people who helps when in need !

Belissatr

Dec 19, 2025 on Shopify

very good. nice work

Tahana Jewellery

Dec 18, 2025 on Shopify

Tiffany help was amazing and quick!

Malebasics

Dec 16, 2025 on Shopify

Jasmine es muy diligente y amable, me guio en todo el proceso para activar la app en mi website, excelente.

Love and London

Dec 15, 2025 on Shopify

I've used this app a few times to run Buy X Get Y sales and it always works great. The customer service is always around to help and they'll fix any issues that arise.

BalloonEvents.ro

Dec 15, 2025 on Shopify

all my problems were solved. thanks

DUE.

Dec 13, 2025 on Shopify

We’ve tried several apps for these types of campaigns, and this one has been the best so far. It works exactly as expected. The setup is straightforward, the app is flexible for different campaign types, and the widget is easily customizable and looks great - which is a big plus for us. The support team is excellent. Susan was incredibly helpful - she responded quickly, solved our issue within minutes, and patiently answered all our questions. Great experience overall. Highly recommend!

VSSL

Dec 12, 2025 on Shopify

This app works great and has been a solid addition to our store. The customer support team is consistently quick, helpful, and thorough—always making sure we get to a real solution whenever we hit an obstacle. The customization options are extensive and make it easy for the app to blend naturally with our brand. There are tons of campaign types to choose from, and we've seen a clear lift in conversion and AOV since using it. Highly recommend for anyone looking to boost engagement and performance on their website.