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Customer reviews: AOV.ai Free Gift BOGO Discount

Develop by Shopify

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (627)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Belissatr

Dec 19, 2025  on Shopify

very good. nice work

Tahana Jewellery

Dec 18, 2025  on Shopify

Tiffany help was amazing and quick!

Malebasics

Dec 16, 2025  on Shopify

Jasmine es muy diligente y amable, me guio en todo el proceso para activar la app en mi website, excelente.

Love and London

Dec 15, 2025  on Shopify

I've used this app a few times to run Buy X Get Y sales and it always works great. The customer service is always around to help and they'll fix any issues that arise.

BalloonEvents.ro

Dec 15, 2025  on Shopify

all my problems were solved. thanks

DUE.

Dec 13, 2025  on Shopify

We’ve tried several apps for these types of campaigns, and this one has been the best so far. It works exactly as expected. The setup is straightforward, the app is flexible for different campaign types, and the widget is easily customizable and looks great - which is a big plus for us. The support team is excellent. Susan was incredibly helpful - she responded quickly, solved our issue within minutes, and patiently answered all our questions. Great experience overall. Highly recommend!

VSSL

Dec 12, 2025  on Shopify

This app works great and has been a solid addition to our store. The customer support team is consistently quick, helpful, and thorough—always making sure we get to a real solution whenever we hit an obstacle. The customization options are extensive and make it easy for the app to blend naturally with our brand. There are tons of campaign types to choose from, and we've seen a clear lift in conversion and AOV since using it. Highly recommend for anyone looking to boost engagement and performance on their website.

ZYN

Dec 12, 2025  on Shopify

Great customer support, especially from Jasmine—very friendly!

World Balance

Dec 12, 2025  on Shopify

Easy to catch up/understand the step by step process specially Tiffany for being patient to our questions.

VANSAINT

Dec 11, 2025  on Shopify

The ABSOLUTE best support I have ever received for any app. Annie spent hours fine tuning and perfecting the functionality of the app and did it quickly as well. I tried several other apps and this one actually did what we wanted: show options for a free gift at a certain threshold. I cannot thank them enough. Awesome!

kensance

Dec 11, 2025  on Shopify

The best support from Tiffany, she's fast, responsive, and does more than asked, she helped me with many things without asking. That is just amazing!

BalloonEvents.ro

Dec 10, 2025  on Shopify

this team is amazing! congrats!!!

Goldenhigo

Dec 09, 2025  on Shopify

Rápida atención por parte de Susan. Gracias.

INDIAN ART VILLA

Dec 09, 2025  on Shopify

The app is fantastic, easy to use and works seamlessly. Huge thanks to Susan and Maison from the support team for their quick and helpful responses. They made sure everything was resolved smoothly and efficiently. Highly recommend both the app and their excellent customer service!

Ovalware

Dec 09, 2025  on Shopify

Great app for creating milestone rewards, just added this to my site. thanks Susan for all the help so far.

Royal Aruba Aloe USA

Dec 08, 2025  on Shopify

Good communication, I recommend

Auove

Dec 05, 2025  on Shopify

finally, i was looking for the perfect app for 2 hours but we got there

EMORTAL

Dec 05, 2025  on Shopify

Easy to use. 24/7 support. Amazing! The support team (Susan) is great. Thanks for the help!

AVANT VAPE

Dec 03, 2025  on Shopify

客服非常友好的帮我解决问题!

Gloria Maris Giethoorn

Dec 02, 2025  on Shopify

We just installed this app for a promotion. It works great. We also contacted support. They're fast, professional, and very friendly. It's a great app for us.

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