I've been using this app for a while. I needed to make some changes. I contacted customer service, and Macy was a great help. She saved me a lot of time and set everything just the way I wanted it. The app works perfectly well on my website. I highly recommend it, and I can assure you that the customer service is excellent, beyond my expectations! Thank you, Macy!

it works!!!

The services they offer are too good, and even the customer support response were really quick.

Guter Umfang beim kostenlosen Plan für kleine Shops und toller Support. Danke Macy

Tiffany was helpful as always, setting up the discounts went smoothly, thanks!

So far, so very good! I was searching for something with a free plan to start with that would allow me to add a free gift to min order that would mesh with Shopify's automatic discounts and coupon discounts, applying all at checkout in special sales. I tried several other apps before this one and they either didn't have what I was looking for or support was unresponsive from the get-go. AOV.ai Free Gift was exactly what I needed, and as soon as I downloaded the app and began playing around with it, Susan was there immediately via Chat to answer any questions or guide me along the first try. She was awesome, and although I didn't think I needed any assistance, turns out I did and Susan was great. Highly recommend this app and may be upgrading to a paid plan in the near future. Great App, great support, a win-win.

Super Support von Macy!

I had an issue setting up the app and reached out for help. Susan was incredibly helpful, patient, and professional throughout the process. She made sure everything was resolved quickly and smoothly. Highly recommended!

Great service overall, Annie from customer service was very reactive. Functionalities are highly customizable and professional !

Great App. Highly recommended. My thanks to all the team members working in this app and a special thanks to Susan who helped us on some technical issues we faced in the website.

This app has many options and I have been able to apply different kinds of deals and bundles. Support is super fast and helpful, I usually get a response within 1 min. Highly recommended! Tifanny helped me today, she was super quick, listened to my request and helped me create the exact deal I wanted. Very happy with how she supported me

Very friendly and very prompt service. Really appreciate it.

AOV.ai Free Gift & BXGY is an excellent app for creating promotions like "Buy X Get Y" or free gift offers. The interface is clean, intuitive, and beginner-friendly, making setup quick and hassle-free. One of its standout features is multilingual support, which helps merchants from different countries easily understand and use the app. Customer support is also fast, responsive, and helpful. Whether you're running flash deals or long-term campaigns, this app makes it easy to customize and manage your promotions. Highly recommended for Shopify store owners looking to boost conversions with smart, flexible promotions.

Thank you Tiffany and AOV.ai from the support team.

good

The app is great: functional, fast, and easy to set up. But what truly stood out was the customer support, especially Tiffany. I ran into some issues with my first campaign, and Tiffany was absolutely outstanding. Kind, patient, highly competent and most importantly quick to identify and resolve the bottlenecks. I wholeheartedly recommend both AOV and, above all, their support team. Super! - Rick D.

Update: I just used their free support chat, Annie was amazing! She worked really long until she helped me figure out what the issue was and helped me fix my campaign so it works seamless. Wow! This app is amazing! I've been struggling with adding free gifts to my cart for months. My customer would add a free gift and then delete the original item and be able to get the free gift without a purchase. With this app they can't do that anymore. It took me less than 5 minutes to set up and it's working!!!! I would recommend this app to everyone!!!

very cool support, 10/10, app works great

very good annie

Ich habe diese tolle App heute neu installiert und eine perfekten Service durch die Mitarbeiterin Macy erhalten. Sie hat mir super schnell und professionell geholfen. Vielen Dank!!!!!