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Customer reviews: AOV.ai: Free Gift, BOGO & BXGY

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (516)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Supplementhane

Oct 10, 2024  on Shopify

Using this for our 2nd client now and it s very easy to use, customer support works pretty well. Thanks to Jasmine, she helped us to solve a couple of problems. We like this app for sure!

Lexikit

Oct 09, 2024  on Shopify

DI LUSSO

Oct 08, 2024  on Shopify

el soporte es muy buenoooo

Hatori

Oct 07, 2024  on Shopify

Good quick support from Abby!

The Space Store

Oct 07, 2024  on Shopify

Prompt assistance and a huge help from Hana. Can't wait to see how this helps us increase our AOV!

AziMD Skincare

Oct 07, 2024  on Shopify

Charles was excellent! He helped me with a discount and did it fast! Thank you!

Daystyle

Oct 06, 2024  on Shopify

Have not used it for so long but so far it works very well and customer service is very helpful!

Q9 PowerSports USA

Oct 04, 2024  on Shopify

Needed some custom coding to make the widgets for my site "Emily" and Anivia did a great job and did it quick. I appreciate the great service

MY POISE LIFE

Oct 03, 2024  on Shopify

’ve been using this app for my online store, and it has been incredibly helpful in managing promotions and discounts with ease. It’s user-friendly, and setting up offers is a breeze. What really stands out, though, is the fantastic customer support. Any time I’ve had an issue, their team has been right there to assist me, providing immediate and efficient solutions. It’s so reassuring to know I’m never alone when something doesn’t go as planned. I highly recommend it to anyone looking to enhance their store's promotional tools!

AltafuseShop

Oct 01, 2024  on Shopify

quick response from Hana customer service. working good so far

NAAR

Oct 01, 2024  on Shopify

Super happy with the app and the support! They are super quick and responsive and have successfully resolved all issues I had. Big thank you to Jade and Audrey :)

Orange Cube

Oct 01, 2024  on Shopify

This app vendor is amazing. When I first tried it, I had some questions. A supporter named Emily responded to my questions so quickly; she is very patient with details and really helpful. Also, she gave me clear instructions to help me check and solve the problems. I highly recommend this app. The support is great, and the function of the APP is easy to use and test.

Little E & Co

Oct 01, 2024  on Shopify

Great app and customer support is very helpful.

AIMA Dealer Portal

Sep 30, 2024  on Shopify

So far the app does what I need it to do! Hana was very helpful with getting me all set up!

OpulenteCharm

Sep 30, 2024  on Shopify

The support for this app is great! I had a problem with something and Charles was able to help me out with the issue fairly quick! Definitely would recommend this app!

FAJAS MYD

Sep 30, 2024  on Shopify

La aplicación cuenta con funciones muy interesantes que se ajustan a las necesidades promocionales especificas de cada giro de negocio. La atención al cliente es muy ágil y cercana, en especial si hablas con Audrey.

Prepara 沛樂生活

Sep 29, 2024  on Shopify

Thank you Hana! Hana and the team handled and resolved the issue on my store right away. Great customer service!

SeaSkin Life

Sep 29, 2024  on Shopify

Hana is great!! very helpful and very quick to resolve doubts.

Sheesh! Candy

Sep 29, 2024  on Shopify

Customer service is great. There is a functionality issue with the cart value tiered gifting I would like to see resolved. But otherwise support was very helpful in answering questions.

IntimateBeauty

Sep 28, 2024  on Shopify

Mr.Prakash was really fast solving my problem. He is a very nice person and very professional too! Thank you for making my life easier Parkash! *****

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