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Customer reviews: AOV.ai: Free Gift, BOGO & BXGY

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (516)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Ruby Cup

Dec 10, 2024  on Shopify

Excellent customer support—quick, friendly, helpful, and professional. A special thank you to Damian and Maison for their outstanding assistance!

Classic Variable

Dec 09, 2024  on Shopify

Got great support from Abby and the team when I was having issues getting it to work with my website! Highly recommend!

Jevries

Dec 08, 2024  on Shopify

Great customer service

Wigiwama

Dec 05, 2024  on Shopify

communication with Sonny was quick and seamless, and my issue was resolved within minutes :)

ZARIORA

Dec 05, 2024  on Shopify

Audrey! Thank you so much for your help.

ernst coppejans art

Dec 05, 2024  on Shopify

I am pretty new to the Shopify experience and am often struggling to find out how things work. Audrey was an amazing help and fixed my problems in no time. I am very grateful!

Pixie Nut & Co.

Dec 04, 2024  on Shopify

great app, I've been using the free version during the black friday sales to give customers a free gift, its definitely helped bring my order value up. There was a small issue and immediately Audrey helped me fix it

NAIL SHOP

Dec 03, 2024  on Shopify

I’m very satisfied with the app! Fast customer support, easy to use, and incredibly useful. It’s great that there’s a free plan available, so you can really test its functionality in a live environment. Hana was a great help throughout the process. I highly recommend it!

Mimi et Lion

Dec 02, 2024  on Shopify

Very happy with the results!

Team Feet Socks 🧦

Dec 01, 2024  on Shopify

Fantastic quick support from Hana, Jade and the team. Helped to get the app dialled into our theme and we saw an immediate impact.

DAWN TILL DUSK

Dec 01, 2024  on Shopify

Abby was very helpful and solved the problem quickly. Great App!

HipNestiFy

Nov 28, 2024  on Shopify

Thanks Hana for your help!

LarosaStyle

Nov 28, 2024  on Shopify

The experience was great, Abby was very patient

WEIZE

Nov 27, 2024  on Shopify

This app is a game-changer for creating product bundles! It’s super easy to use, and the features are exactly what I needed to boost my sales. I can effortlessly combine products into attractive bundles, offer discounts, and customize everything to suit my store's style. What stands out the most is their customer service. Sonny is incredibly responsive and helpful! I had a few questions when setting up my first campaign, and they went above and beyond to guide me through the process. If you're looking to offer product bundles and increase your average order value, this app is a must-have. Highly recommend it!

Selfcare Social

Nov 27, 2024  on Shopify

Really helpful customer service I received from Alyssa she was great and replied instantly to my queries. The app is good and easy to use!

KAP7 Australia

Nov 27, 2024  on Shopify

Worked quickly and easily and support straight onto helping out

Black Lotus Shilajit

Nov 27, 2024  on Shopify

After trying countless apps on thanksgiving, for our black friday sale after realizing the one I had wasn't going to work, this app really pulled through. Immediately i got on a chat with Audrey, who customized my campaigns exactly how i needed within 15 minutes. Highly recommend!!

VIVEH

Nov 27, 2024  on Shopify

I've just started using the app, one thing i 'm a big fan of and gives trust is when Support is on point. In this case i've needed some assistance and Hana has been quite fast with helping me adjusting my preferred designs and making sure the design is responsive to both desktop and Mobile. Let's see how the app treats us for the coming period.

Les Ateliers Crépus

Nov 27, 2024  on Shopify

Je recommande, Hana a été super réactive et à l'écoute de mes besoins. Super assistante merci Hana et l'application même avec l'option gratuite est vraiment fonctionnelle !

Valentich Goods

Nov 26, 2024  on Shopify

Easy to use and was just what I needed for our Black Friday sale. Exceptional and fast customer service from Hana. Thank you!

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