Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai Free Gift BOGO Discount

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (635)

Overall rating

5

539
4

13
3
2

1
1

4

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Menn & Co.

Jul 01, 2025 on Shopify

Great app to manage discounts. Was helped by Tiffany, she was a great help.

riograndeboots

Jul 01, 2025 on Shopify

Dana is very helpfull with the questions and make very easy app. Totaly recomended.

House Of Avana

Jul 01, 2025 on Shopify

We subscribed to AOV Free Gift Buy X Get Y BOGO earlier today. Must must must add the customer service is beyond awesome. All products from Avada have great support teams. Macy from the App's team has been assisting us. She responds almost instantly, and if it had not been her detailed help and solutions for all our questions, it would not have been so much fun to use this app.

Luxinda Candles

Jun 30, 2025 on Shopify

Jolene's Tea House

Jun 30, 2025 on Shopify

Susan was great. We were able to resolve the issue quickly.

Enlighten Me

Jun 30, 2025 on Shopify

Works perfectly and great customer service from Susan - responsive, clear answers and the screenshots really help me find the right place.

XOXO Beauty & Cosmetics

Jun 28, 2025 on Shopify

Great app with extreme features, and i would like to thank Macy for her support, really highly recommend

AutAll & Victoria's Laden

Jun 27, 2025 on Shopify

I tested several apps. In my point of view, this app is absolutely the best and perfect integrated in my theme Expanse. If i was not sure about the settings, Dana helped me immediately and in a very profession way. Norbert from Germany

LAMEL UA

Jun 26, 2025 on Shopify

Amaizings promo for shopify. And best support service

Hannah Banana

Jun 26, 2025 on Shopify

one of the best apps ever on Shopify!!!! and Jasmine is very very helpful. didn't even have to struggle maneuvering the app.

Big Green Egg

Jun 25, 2025 on Shopify

Worked well for our needs. Easy to set up. Would like it to have a POS feature, but not a dealbreaker. Sonny on the support team was knowledgeable and quick to respond!

Moukado

Jun 24, 2025 on Shopify

It was easy to insatll thanks to a quick and complete live assitance with screenshots from DANA. Thanks a lot! Defenetely recommend!

Shary Australia

Jun 24, 2025 on Shopify

Abby is so keen to help. Fix the problem we had. Much appreciated

Jersey World

Jun 24, 2025 on Shopify

Excellent service SAV , rapide et reactif merci à Susan

Sturdy Sports

Jun 24, 2025 on Shopify

Susan was a great help. She was very proactive, professional & good knowledge in her responses. We have been using this app for 8 months, and it works great !

Cosmicbae

Jun 24, 2025 on Shopify

Super easy to set up, Susan from the support team was very helpful. She was quick, friendly, and to the point!

Luminessa Jewelry

Jun 23, 2025 on Shopify

Great app, it's the only one that responds to exactly what I need, support is top notch Hana was really helpful and patient, responded to all my requests

myFirst Global

Jun 22, 2025 on Shopify

Great support (Tiffany). She provide me the support I need when got some issue with the app. Recommended.

Thais Rodrigues

Jun 20, 2025 on Shopify

Excelente atendimento da Macy!

Weeb Keychains

Jun 18, 2025 on Shopify