Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai Free Gift BOGO Discount

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (635)

Overall rating

5

539
4

13
3
2

1
1

4

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Tesstudio

Jul 23, 2025 on Shopify

The product meets basic requirements, and the customer service responds promptly, especially Susan, who is very patient.

My Pet Luxury Boutique

Jul 20, 2025 on Shopify

Ottimo servizio di assistenza. Una menzione speciale per Tiffany che e' stata molto esaustiva e di supporto concreto !

AlphaCollects

Jul 18, 2025 on Shopify

I tried many deals and upsell apps, and this was by far the best! Many options to work with and the support is by far THE BEST I've ever worked with. They have spent a lot of time helping me perfect the customizations I requested with no issue. Even through the night, Dana and her team has provided extremely fast fixes for us!

Phone Base

Jul 17, 2025 on Shopify

RAW Coffee Company

Jul 17, 2025 on Shopify

The app works great! And the customer service was really good too - Annie was super helpful and prompt!

AKRA Precision Optics

Jul 17, 2025 on Shopify

So far the app is awesome. I love that you can create 2 campaigns on the Free version, as that is all I need right now. No extravagant costs for small companies. The support is also great. Thank you!

Organic Oren

Jul 15, 2025 on Shopify

Exceptional!!!! Dana was extremely helpful and wonderful. They were able to help me get set up quickly and was very responsive and understood exactly what I needed. I'm very very happy with this app and the service I experienced with Dana!

Plateforme Heritage

Jul 14, 2025 on Shopify

Great support from Lydia. Fast and efficient.

Kadeline Boutique

Jul 11, 2025 on Shopify

Customer support is always available 24/7 whenever I need help. I really loved my interaction with MACY, they anticipated on any question I could have haha. And the issue was resolved in a timely manner.

Risenty Store

Jul 09, 2025 on Shopify

I’ve been using this app for over a year now, and it’s been extremely helpful for boosting our AOV. The support team is always responsive and professional. Lydia assisted me this time — she was very patient, answered all my detailed questions, and provided clear explanations on how the tiered gift system works. I really appreciate her friendly and efficient support. Highly recommended!

Barba Robusta

Jul 08, 2025 on Shopify

App simples e fácil de usar. O suporte também é bom e responde rapidamente.

Zapspa

Jul 06, 2025 on Shopify

good

GatsbyShoes

Jul 06, 2025 on Shopify

Great app, loads of features, and very active support if you need any help.

Bonita Style

Jul 06, 2025 on Shopify

Palm and Thread

Jul 05, 2025 on Shopify

Perfect

Chatea Skin

Jul 04, 2025 on Shopify

Easily set up. I did have a bit of an issue trying to find the pop-up due to my browser, but the problem was sorted out quickly, thanks to Dana.

Molecular Botanics

Jul 04, 2025 on Shopify

Excellent app! The design of the widgets is far better than any of the competitors I have seen and the possibilities it offers is great. I also love that they have a free plan up to 1000 per month, so you can play around with it and see if it is for you. Support by Tiffany was also quick and efficient!

Ana Maria Lajusticia

Jul 03, 2025 on Shopify

El soporte fue muy rápido, me orientó en cada paso, escalo el problema y se soluciono en el mismo momento, Audrey y Doris resolvieron el problema muy bien!

Bikini.lv

Jul 03, 2025 on Shopify

Hana was wonderful and everything works well. Thank you.

Drôle de coque

Jul 02, 2025 on Shopify

Merci Macy pour c'est conseil !! j'ai pu amélioré ma boutique