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Customer reviews: AOV Free Gift Buy X Get Y BOGO

Develop by AOV.ai

Reviews (821)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Ride the Wild

Apr 16, 2025  on Shopify

So far, I am loving this app. The fact that it has so many awesome features for free. Every time I need help using a feature - customer support is very quick to respond and helpful. Abby, my customer support agent was able to help me quickly!

Quello Sbagliato Shop

Apr 16, 2025  on Shopify

Supporto veloce, proattivo e ha trovato una valida soluzione alle mie esigenze. Audrey e Raymond sono stati davvero molto disponibili.

paola parrinello jewelry

Apr 14, 2025  on Shopify

i migliori

Furfun

Apr 10, 2025  on Shopify

Customer support is fantastic, even as a free user. So far I received help from Alyssa, Alicia, Jasmine and Maison. All of them are super friendly and really do their best to assist you as good as possible.

Silver Rain Silver

Apr 10, 2025  on Shopify

Hana has been very helpful, and it’s been a nice experience using this app!

Triumph & Disaster AU

Apr 09, 2025  on Shopify

We’ve just scheduled our first Free Gift campaign using this app, and the setup process was incredibly smooth and intuitive. Everything was easy to configure, with clear options and user-friendly design. We’ll update our review once the campaign goes live and we start seeing results, but so far, it’s been a great experience!

CUCKOO America

Apr 08, 2025  on Shopify

Very supportive in solving issues or questions!

Fellige Freunde

Apr 04, 2025  on Shopify

Quick help with my problems from Hana!

MIRIQA®

Apr 02, 2025  on Shopify

This app has served us well so far. Although we met some issues using the app, Hana from their support team was quick to respond and resolve them. We hope to continue using this app for a long time. Thank you.

BARK AND BAUBLE

Mar 30, 2025  on Shopify

Jasmine was great in assisting what I was looking for. While I wasn't able to get it on AOV Bundle Upsell, she referred me to BXGY and it worked perfectly! She was also able to show me some other features.

UPI-Professional

Mar 25, 2025  on Shopify

NeuroScent

Mar 24, 2025  on Shopify

A really useful app, and the support has been great & prompt!

Saras Beads & Jewellery

Mar 24, 2025  on Shopify

Sonny was extremely helpful and responsive. Thank you

The Bean Workshop

Mar 22, 2025  on Shopify

Excellent customer support. I have been using several apps created by the team. Highly recommend.

Huxter

Mar 21, 2025  on Shopify

Audrey has been super helpful. She did not hesitate to walk me through the app and what I needed to be done for my first gift campaign. Thanks, Audrey!

Ghost® Hemp

Mar 20, 2025  on Shopify

The level of support I have at a moments notice from them is unheard of! If I have an issue, I get a response within 5 minutes. Also, you can either chat with them in their chat box on the app or email and they both sync! We have been using them for BOGO deals and they're the only app we found with the most options available. I would highly recommend them for their support and options! I installed and uninstalled probably 14 apps for a true BOGO site wide deal and they're the only ones who offer that!

Mellian

Mar 18, 2025  on Shopify

good app & good service

Shani Wigs

Mar 11, 2025  on Shopify

After hours or trying to find a solution to adding a free gift to cart - we found this app and the staff were extremely helpful. We created a simple trigger > condition > action. Thank you

7E Wellness

Mar 10, 2025  on Shopify

Good support within my time frame.

Munchtime

Mar 05, 2025  on Shopify

Customer service is great and this app is so user friendly!

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