Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai: Free Gift, BOGO & BXGY

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (516)

Overall rating

4.9

5

407
4

10
3
2
1

2

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Nice House

Sep 15, 2025 on Shopify

This is exactly what we were looking for. Easy to setup, we are using the free plan and works as we need it. Thanks for the app and thanks to Susan for the quick help!

Pawfect Daisy

Sep 15, 2025 on Shopify

Annie var mycket hjälpsam och appen är lätt att använda

Revanced

Sep 15, 2025 on Shopify

Great support

VB Shop

Sep 14, 2025 on Shopify

App fantastica e Assistenza sempre attiva. Kyle gentilissimo e super efficiente

Bloom to Balm

Sep 12, 2025 on Shopify

I'm so excited about this app!! Macy was prompt in answering a few questions, then coordinated a quick adjustment of code so it looked nice with my theme. I've used other gift apps before - this is far superior. Love the functionality and the assistance was 5 star. Thanks so much!

Miki With Love

Sep 12, 2025 on Shopify

I've had one of the best customer experiences on Shopify. Dana helped me customize the app to suit my store colour theme and more. She's a superstar and the app looks promising. Thank you. Recommend.*****

Altenew Partner Team

Sep 10, 2025 on Shopify

I was setting a buy 7 (collection specific product) get 1 set free campaign. I initially set it up using the BXGX campaign and volume discount setup but those didn't meet the conditions I set. Susan was quick to help me and even stayed longer when I asked her to while I test it the campaign! Great job, Susan and team AOV!

Darkshisha

Sep 08, 2025 on Shopify

ottimo

A-Kids

Sep 04, 2025 on Shopify

Toller und schneller Support. Mir wurde sehr schnell geholfen.

VERAMEAT

Sep 03, 2025 on Shopify

Customer service team (specifically Dana and Macy) is quick, and app runs smoothly.

Water Powered

Sep 03, 2025 on Shopify

Susan was fantastic, she solved my problem in no time.

Revanced

Sep 02, 2025 on Shopify

Napoleon Perdis

Sep 01, 2025 on Shopify

BuggyBix

Sep 01, 2025 on Shopify

Great app, really easy to implement and customise. The support team is very helpful and responsive. Team member Tiffany was great, she resolved my questions in real time and took the initiative to check the customer flows and confirm they were correctly functioning. Would definitely recommend!

Julie & Co

Aug 28, 2025 on Shopify

Tiffany m'a beaucoup aidé et a su répondre à toutes mes questions !

Krystina Trendify

Aug 28, 2025 on Shopify

Zoomad Labs - ITALIA

Aug 25, 2025 on Shopify

Excellent support, Tiffany in particular was very helpful. Thank you.

manzatovital

Aug 22, 2025 on Shopify

Especially customer service, I thank Tiffany for her attention

AFI Supplements

Aug 22, 2025 on Shopify

Smooth integration with Shopify, and the support team is very responsive. Special thanks to Tiffany for her excellent assistance. Highly recommended for running offers.

Heynuts.de

Aug 21, 2025 on Shopify

I really like this app and also the support is great! Tiffany helped me a lot with my questions. Would definitley recommend it :)