Reviews: AfterShip Feed for TikTok Shop

Customer reviews: AfterShip Feed for TikTok Shop

Reviews (286)

Overall rating

4.6

5

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4

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1

6

What Merchants Think

Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.

Key Strengths

Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.
User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.
Responsive support with options for live chat and direct calls.
Helps save time and reduces manual workload for businesses.
Facilitates effective onboarding and provides quick solutions to customer queries.

Common Concerns

Recurring issues with order duplication and inventory syncing, causing user frustration.
High subscription costs without perceived value for some merchants.
Technical difficulties requiring manual adjustments for better product synchronization.
App does not cover all use cases, especially for stores with extensive SKUs.
Some aspects are perceived as non-intuitive, requiring additional learning time.

Final Thoughts

Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.

BuzzBuy

Apr 22, 2024 on Shopify

Being a TikTok Shop merchant can be stressful, but with AfterShip Feed app's customer service, all your issues are practically eradicated. They offer quick solutions and always do follow-ups, ensuring customer satisfaction is guaranteed!

Latoya's Store

Apr 21, 2024 on Shopify

One of the most useful and intuitive tools on shopify app store. It gets all of my products on one page with ease.

LovelyRLovely

Apr 21, 2024 on Shopify

this app is lovely, great customer service they're always ready to assist.. thanks to Jai I got my issue with Tiktok sort with ease.. I highly recommend

Doctor Trigger

Apr 17, 2024 on Shopify

We've had our TikTok sales channel open but left unused for a long time due to issues with product & order sync. Only now that we've connected our shop with Aftership were we able to get our first order placed on TTS and fulfilled by Shopify. There was a slight learning curve to overcome when managing 3 different platforms and getting things to work properly, especially with how notoriously difficult it is to get good support on TTS, but the team at Aftership has been extremely helpful with getting things setup. Support has been keen on answering all of my doubts and helping me navigate and understand the app both through chat and on 1:1 video calls. I was even offered an extension on my free trial to ensure we got up and running before upgrading. Can't thank them enough! Shout out to Kumar for helping clarify a few things for us on call!

BBQSmoke

Apr 17, 2024 on Shopify

Very quick and easy.

My Store

Apr 17, 2024 on Shopify

they always do their best to help customers! always active, very easy to talk to a live agent, hope it stays like this. a very powerful tool if you know how to easy !

PaveTheWhey

Apr 16, 2024 on Shopify

Naked Nutrition

Apr 15, 2024 on Shopify

Ayushi the support rep we worked with on a problem- what a hero. Very knowledgeable and checked with his team for help instead of just giving up. There are bound to be some issues because TikTok shop is new but the support by AfterShip is top level. Working through problems and providing the exact right documentation.

NUGRO Hair

Apr 12, 2024 on Shopify

Nice chat customer service

whitevl

Apr 09, 2024 on Shopify

very good support

osob store

Apr 08, 2024 on Shopify

great customer service I highly recommended.

ORANGE KNIGHT & CO.

Apr 08, 2024 on Shopify

Wonderful

Get Zonked

Apr 05, 2024 on Shopify

Its my first time using the app and so far, i have found it really simple and straight forward to use.

Monis.alpaka

Apr 05, 2024 on Shopify

Skvělá aplikace.Nápomocný pesonál. Vřele doporučuji.

My Store

Apr 04, 2024 on Shopify

Very good application, got great assistance.

Metro Variety

Apr 02, 2024 on Shopify

Wonders Emporium Shop

Apr 02, 2024 on Shopify

Very quick response

My Store

Apr 01, 2024 on Shopify

Trendy Tagg

Mar 29, 2024 on Shopify

great!!!!!!!!!!!!

Biester Blessings Boutique

Mar 28, 2024 on Shopify