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Customer reviews: AfterShip for TikTok & SHEIN

Develop by AfterShip
<h3>What Merchants Think</h3> <p>Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.</li> <li>User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.</li> <li>Responsive support with options for live chat and direct calls.</li> <li>Helps save time and reduces manual workload for businesses.</li> <li>Facilitates effective onboarding and provides quick solutions to customer queries.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Recurring issues with order duplication and inventory syncing, causing user frustration.</li> <li>High subscription costs without perceived value for some merchants.</li> <li>Technical difficulties requiring manual adjustments for better product synchronization.</li> <li>App does not cover all use cases, especially for stores with extensive SKUs.</li> <li>Some aspects are perceived as non-intuitive, requiring additional learning time.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.</p>

Reviews (692)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.

Key Strengths

  • Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.
  • User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.
  • Responsive support with options for live chat and direct calls.
  • Helps save time and reduces manual workload for businesses.
  • Facilitates effective onboarding and provides quick solutions to customer queries.

Common Concerns

  • Recurring issues with order duplication and inventory syncing, causing user frustration.
  • High subscription costs without perceived value for some merchants.
  • Technical difficulties requiring manual adjustments for better product synchronization.
  • App does not cover all use cases, especially for stores with extensive SKUs.
  • Some aspects are perceived as non-intuitive, requiring additional learning time.

Final Thoughts

Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.

Get Zonked

Apr 05, 2024  on Shopify

Its my first time using the app and so far, i have found it really simple and straight forward to use.

Monis.alpaka

Apr 05, 2024  on Shopify

Skvělá aplikace.Nápomocný pesonál. Vřele doporučuji.

My Store

Apr 04, 2024  on Shopify

Very good application, got great assistance.

Metro Variety

Apr 02, 2024  on Shopify

Wonders Emporium Shop

Apr 02, 2024  on Shopify

Very quick response

My Store

Apr 01, 2024  on Shopify

Trendy Tagg

Mar 29, 2024  on Shopify

great!!!!!!!!!!!!

Biester Blessings Boutique

Mar 28, 2024  on Shopify

Prblessings1

Mar 28, 2024  on Shopify

Very helpful thanks again

SARRABI LTD

Mar 28, 2024  on Shopify

Luxe Emporium x

Mar 27, 2024  on Shopify

Pooja was excellent, she helped us set up our account with ease and was very helpful I'm sure she will be of great assistance in future! Thank you very much :)

Hopping Whale

Mar 26, 2024  on Shopify

support was responsive and fast

RiiDEFRESH

Mar 23, 2024  on Shopify

Simple to use, customer support is fast and helpful

Kwik-E-Save

Mar 19, 2024  on Shopify

My Store

Mar 19, 2024  on Shopify

Jai is the goat

Yes Bebe

Feb 03, 2024  on Shopify

It's ok, not great. Laborious is not even the word. It offers no support to map from metafields, which would be infinitely better. It's really basic and no good for anyone who sells more than a handful of products. Support is not knowledgeable and often can't understand the question.

Land of Alice

Jan 26, 2024  on Shopify

Such an easy integration! We tried others and this was by far the best.

3INA COSMETICS UK

Jan 24, 2024  on Shopify

This App is amazing, how quickly you can start selling in Tik Tok Shop. And support is incredible, Deep helped me a lot and it was super fast. 100% recommended for sure!

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