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Customer reviews: AfterShip for TikTok Shop

Develop by Shopify

Reviews (286)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.

Key Strengths

  • Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.
  • User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.
  • Responsive support with options for live chat and direct calls.
  • Helps save time and reduces manual workload for businesses.
  • Facilitates effective onboarding and provides quick solutions to customer queries.

Common Concerns

  • Recurring issues with order duplication and inventory syncing, causing user frustration.
  • High subscription costs without perceived value for some merchants.
  • Technical difficulties requiring manual adjustments for better product synchronization.
  • App does not cover all use cases, especially for stores with extensive SKUs.
  • Some aspects are perceived as non-intuitive, requiring additional learning time.

Final Thoughts

Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.

LEO - Men´s Underwear and Shapewear

Nov 12, 2024  on Shopify

Where My Girls At Boutique

Oct 22, 2024  on Shopify

I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!

Jigsaw Health

Oct 01, 2024  on Shopify

Johnny Dealz

Sep 22, 2024  on Shopify

Kumar is amazing

Top Gold Shop

Sep 12, 2024  on Shopify

Good, everything is automated and good customer service!

StirringCo

Sep 12, 2024  on Shopify

Prabha was brilliant, very knowledgeable with her work. I had a great experience. Thank you

Bounce Beat

Sep 04, 2024  on Shopify

Quick and effective communication. Resolved the issue.

Simply Me Boutique

Sep 04, 2024  on Shopify

Very resposive and helpful!

HealthyVine

Sep 04, 2024  on Shopify

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

My Store 1st

Aug 26, 2024  on Shopify

very good

My Store

Aug 25, 2024  on Shopify

Thank you so much!!!!

BeBrig

Aug 19, 2024  on Shopify

Wonderfull , works like a boos!

bellabeautébar LLC

Aug 14, 2024  on Shopify

Mermaid Straw

Aug 12, 2024  on Shopify

very helpful! Immediate response!

RAWDENIM

Aug 12, 2024  on Shopify

Best Customer support we have received, Prabha was very professional and quick .

Melange Blanc NYC

Aug 08, 2024  on Shopify

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use. the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

Purabelle

Aug 07, 2024  on Shopify

Jai. Great support

My Store

Aug 05, 2024  on Shopify

helped in 10 min he is awesome

IcyFreshFans™

Aug 03, 2024  on Shopify

good guy waited for me

My Store

Jul 24, 2024  on Shopify

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

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