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Customer reviews: AfterShip for TikTok Shop

Develop by Shopify

Reviews (286)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feedback about "AfterShip Feed for TikTok Shop." While many users appreciate its user-friendly interface and helpful customer support, others express concerns over technical issues like order duplication and high costs. Customer service is frequently highlighted as a strong point, but some merchants encounter challenges with syncing products and inventory management.

Key Strengths

  • Excellent customer support, with agents like Jai, Karan, Aditya, and others receiving specific praise.
  • User-friendly interface that simplifies product syncing between TikTok Shop and Shopify.
  • Responsive support with options for live chat and direct calls.
  • Helps save time and reduces manual workload for businesses.
  • Facilitates effective onboarding and provides quick solutions to customer queries.

Common Concerns

  • Recurring issues with order duplication and inventory syncing, causing user frustration.
  • High subscription costs without perceived value for some merchants.
  • Technical difficulties requiring manual adjustments for better product synchronization.
  • App does not cover all use cases, especially for stores with extensive SKUs.
  • Some aspects are perceived as non-intuitive, requiring additional learning time.

Final Thoughts

Overall, "AfterShip Feed for TikTok Shop" is a valuable tool for many TikTok Shop merchants, particularly due to its robust customer support and time-saving features. However, potential users should weigh the app's benefits against the reported technical issues and costs. Those who navigate its learning curve and leverage support may find it enhances their TikTok Shop operations significantly.

MPHOnline.com

Aug 04, 2025  on Shopify

Fast response and solve my inquiry.

Vitamasques

Aug 01, 2025  on Shopify

Sandy

Jul 30, 2025  on Shopify

Having reliable customer service is essential for any eCommerce business, and AfterShip Feed app definitely delivers. Whenever I've had questions or issues with syncing between platforms, their customer service team has been quick to respond and resolve the issue.

Books2Door

Jul 11, 2025  on Shopify

Great customer service.

Auri Nutrition

Jul 10, 2025  on Shopify

The aftership team is one of the best out there. The apps works wonderfully and their team is fully responsive and up to help you solve any issue promptly and efficiently at any time.

Gearevo Malaysia

Jul 09, 2025  on Shopify

the representative really helpful and kind.

LUXE TONES

Jul 08, 2025  on Shopify

Excellent assistance from Jai for some setup issues, thanks :)

SPRAYGROUND®

Jun 24, 2025  on Shopify

Netrition

May 19, 2025  on Shopify

The Unwritten Brand

May 12, 2025  on Shopify

Great service, I prefer over TikTok shop shopify app. Customer support is free and 1 click away, 24/7, 2 minute response time (MAX). Aditya's (agent) helped me more than I could try to describe.

BACtrack

May 01, 2025  on Shopify

Great app, great support. Much better than the native TikTok-Shopify App. Highly recommended if you're looking to sell on TikTok Shop from your Shopify store.

WWW.SIMONAMAGHEN.COM

Apr 29, 2025  on Shopify

Just signed up, but customer support up till now seems good, and app is user freindly.

Papa John Online Store

Apr 21, 2025  on Shopify

Easy to use. Accurate information.

Starlight Jewellery

Mar 07, 2025  on Shopify

Think Bites

Mar 04, 2025  on Shopify

Jai was extremely helpful and was prompt in his responses, and got down to the solution first try!

RiddleOutdoors

Dec 15, 2024  on Shopify

Aftership Feed has worked flawlessly for the first year. I was going thru the re-authorization process and needed to contact support. Support was very helpful and resolved my issue and helped me go thru the correct process to complete the re-authorization.

My Store

Nov 29, 2024  on Shopify

jai was very helpful with solving my issue

Candle Clix

Nov 26, 2024  on Shopify

E-COMMERCE SPHERE

Nov 25, 2024  on Shopify

I would recommend AfterShip to others because their service is awesome.

Pop In Style

Nov 24, 2024  on Shopify

simply amazing!

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