Reviews: AfterShip Personalization

Customer reviews: AfterShip Personalization

Reviews (58)

Overall rating

4.6

5

48
4

4
3
2
1

3

What Merchants Think

Merchants generally have a positive impression of "AfterShip Personalization," praising its utility and impact on enhancing customer experience. The app is widely considered a valuable addition to Shopify stores, significantly assisting in customer interaction and boosting store appearance. However, issues with billing and subscription plans lead to some dissatisfaction.

Key Strengths

Exceptional customer support, noted for responsiveness and helpfulness.
Ease of use and simplicity in setup.
Effective in enhancing average order value (AOV) and customer engagement.
Highly customizable checkout and post-purchase pages.

Common Concerns

Misunderstanding around the free plan versus the trial period.
Issues with unexpected charges after app deletion.
Perceived false advertising regarding free plan limitations.

Final Thoughts

"AfterShip Personalization" is well-received for its functionality and user-friendly features, with the majority of merchants recommending it for Shopify stores. Despite some billing and plan-related issues, the app's capacity to improve store aesthetics and boost sales is appreciated by users, supported by a commendable customer service team.

Minimolie Creations

Mar 20, 2024 on Shopify

Great app and really fast service when needed. Recommend

Terapia da Mulher

Mar 20, 2024 on Shopify

Este APP é ótimo e o atendimento perfeito. Gratidão.

Amaia's Wears

Mar 19, 2024 on Shopify

thanks to Sanhan I was able to finish my campaign with no issues, really fast response a very polite. Thank you.

peggyskiddycorral

Jan 14, 2024 on Shopify

The rep. did an excellent job. Answered my question quickly. But I had to uninstall the app because I thought I was getting the free version. I get about the most, 10 orders a month right now and I am no where near 200.00 in generated revenue. But I was told I had to go to a payment plan when I thought I was choosing the free plan after 14 days. I loved the program while I had it but can not afford it right now. That is why I chose the free plan.

PetVentures Hub

Dec 25, 2023 on Shopify

Great app and great customer support

Born Primitive - Middle East

Dec 21, 2023 on Shopify

This app is a must-have! It's easy to use and the customizations for the checkout pages and post/purchase etc are real value-adds. The support team are quick to assist if you need any help. Highly recommend this app!

Upper Level Aesthetics

Nov 07, 2023 on Shopify

one of the best apps to get your business going

Concrete Countertop Solutions

Dec 19, 2022 on Shopify

Really nice app for upsell and cross sell in the cart, during checkout and post-checkout. One of the few apps taking advantage of the new Shopify Cart Customizations. Their customer support is also top notch. I have requested features that they have quickly built for our team such as the ability to add a message banner into the checkout page. Would highly recommend.