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Customer reviews: AfterShip Personalization

Develop by AfterShip

Reviews (148)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "AfterShip Personalization," praising its utility and impact on enhancing customer experience. The app is widely considered a valuable addition to Shopify stores, significantly assisting in customer interaction and boosting store appearance. However, issues with billing and subscription plans lead to some dissatisfaction.

Key Strengths

  • Exceptional customer support, noted for responsiveness and helpfulness.
  • Ease of use and simplicity in setup.
  • Effective in enhancing average order value (AOV) and customer engagement.
  • Highly customizable checkout and post-purchase pages.

Common Concerns

  • Misunderstanding around the free plan versus the trial period.
  • Issues with unexpected charges after app deletion.
  • Perceived false advertising regarding free plan limitations.

Final Thoughts

"AfterShip Personalization" is well-received for its functionality and user-friendly features, with the majority of merchants recommending it for Shopify stores. Despite some billing and plan-related issues, the app's capacity to improve store aesthetics and boost sales is appreciated by users, supported by a commendable customer service team.

ILLUSION CO

Feb 04, 2025  on Shopify

Wild and Free Boutique

Dec 13, 2024  on Shopify

Love this so much Very helpful and detailed for newbies

Mum&Choupinou

Nov 24, 2024  on Shopify

Argentoratvm

Nov 14, 2024  on Shopify

So far so good!

BoostRX

Nov 08, 2024  on Shopify

Perfect support as always, they respond quick and they don't hesitate to make sure that your problem is fixed before they close the ticket support. All their apps are useful and must have for any shopify store, I never have a bad experience with them or their apps.

Adusk

Nov 01, 2024  on Shopify

good tools

Feelcozy Homes

Sep 20, 2024  on Shopify

Jai, this was a great help!

CJ's Confections

Sep 15, 2024  on Shopify

AfterShip Personalization has worked wonders for our business! It's changing the game on how we enhance our customers' experience!

Olivia Lorèn The Label

Sep 09, 2024  on Shopify

InsPrint

Sep 09, 2024  on Shopify

Very useful

Trelino® Toilets

Sep 09, 2024  on Shopify

Leicht einzurichten, übersichtlich und sehr funktional. Wir sind sehr zufrieden bislang.

BulkBully Supplements

Sep 05, 2024  on Shopify

Help me with an issue i couldn't solve in a very quick fashion . they do great work highly recommended

Marie île de Ré

Aug 27, 2024  on Shopify

Rich and Rich Homeopportunities

Aug 11, 2024  on Shopify

My Store

Aug 11, 2024  on Shopify

good atten

Pixel Craft Paradise

Aug 07, 2024  on Shopify

I was running into some difficulty while setting it up for my store. Customer support did a great job, Ankit was super responsive, friendly and informative. great experience overall.

tsgabrielle™ Canada

Aug 04, 2024  on Shopify

I LIKE ITS VERY EASY TO INSTALL

FATEEMA Sports Hijab

Aug 01, 2024  on Shopify

Easy to setup, currently on free trial. Will see if it works.

Alfonso's Coffee

Jul 28, 2024  on Shopify

very high end software with more than phenomenal assistance

Gifted Boxes

Jul 05, 2024  on Shopify

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