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Customer reviews: AfterShip Referral&Affiliate

Develop by AfterShip

Reviews (2,648)

Overall rating
4.8

What Merchants Think

The "AfterShip Referral&Affiliate" app generally receives positive feedback from merchants who appreciate its ease of use and the ability to start affiliate marketing with a free plan. Merchants find the app helpful for growing their businesses, particularly in collaboration with influencers. The customer support is often highlighted as responsive and helpful, with several representatives being praised by name.

Key Strengths

  • User-friendly interface and easy to set up
  • Free plan available, providing good value for newcomers
  • Responsive and effective customer support, with representatives like Pooja, Ayushi, and Jai earning special mentions
  • Helps to effectively track referral and affiliate sales
  • Automatic processing and intuitive design praised by users

Common Concerns

  • App pricing structures and potential hidden fees causing uncertainty
  • Issues with tracking accuracy and delayed reflection of sales on the dashboard
  • Challenges with referral links and campaign visibility within user interfaces
  • Lack of affiliate portal to pay affiliates directly and cumbersome manual steps required

Final Thoughts

Overall, "AfterShip Referral&Affiliate" is well-received by merchants who find it effective and easy to use, especially for those starting with affiliate marketing. While its free plan and strong customer service are major selling points, some merchants have experienced issues regarding pricing transparency and system functionalities. Improvements in these areas could enhance the app's overall user experience.

bonbon&butterflies

Apr 21, 2024  on Shopify

I am already recommending this app to everyone I know that has a Shopify store or wants to start a drop shipping company. Ayushi was so helpful and they have been so patient with my questions. they are the hidden secret everyone must check out!

性事男女

Apr 21, 2024  on Shopify

very helpful CS!

Vials Depot

Apr 19, 2024  on Shopify

Akanksha helped me understand the app well and also get few additional features. Definitely recommend this app and the prompt customer support!

SK ENC

Apr 18, 2024  on Shopify

Thank you and fast react when I contact for support.

Le Prestige Fragrances

Apr 18, 2024  on Shopify

When I had a question, the people at support were kind and sorted it out.

Charged Battery

Apr 16, 2024  on Shopify

Nice product, good features. have enabled it today for customer.

Fam Foolery, Inc.

Apr 16, 2024  on Shopify

Jai, exceptional customer service experience! Prompt, courteous, and knowledgeable made resolving my issue effortless. His attention to detail and willingness to assist exceeded my expectations. Highly recommend!

Jackal Clothing

Apr 15, 2024  on Shopify

MINUO

Apr 13, 2024  on Shopify

It's like child's play to use.

Slim Veda

Apr 13, 2024  on Shopify

Very fast customer service and about app am still exploring

Woodfleck

Apr 11, 2024  on Shopify

highly recommended

Advancedbeauty

Apr 10, 2024  on Shopify

the support team (Karan) helped me with my questions.

Saloot Global SL

Apr 09, 2024  on Shopify

It's been super helpful, you can do a lot with the free version! Super happy so far with the customer attention and the way it works.

Sensational Skinn

Apr 08, 2024  on Shopify

I like the fact its has a free plan and we can begin to utilize the affiliate program we've put in place, I'll update the review once we've used it a bit.

ModeMagneet

Apr 07, 2024  on Shopify

Good service, great app!

Vega Lifestyle

Apr 07, 2024  on Shopify

Excellent conversation with Mr Jai

VEGANTROP

Apr 04, 2024  on Shopify

SheModaNova

Apr 04, 2024  on Shopify

First time started with the affiliate links and the support team was amazing made everything sky clear in minutes. Thank you Jai!

FREASHI

Apr 04, 2024  on Shopify

PetBright

Apr 04, 2024  on Shopify

The nice feature that lets me see the performance of our brand ambassadors

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