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Customer reviews: AfterShip Referral&Affiliate

Develop by AfterShip

Reviews (2,648)

Overall rating
4.8

What Merchants Think

The "AfterShip Referral&Affiliate" app generally receives positive feedback from merchants who appreciate its ease of use and the ability to start affiliate marketing with a free plan. Merchants find the app helpful for growing their businesses, particularly in collaboration with influencers. The customer support is often highlighted as responsive and helpful, with several representatives being praised by name.

Key Strengths

  • User-friendly interface and easy to set up
  • Free plan available, providing good value for newcomers
  • Responsive and effective customer support, with representatives like Pooja, Ayushi, and Jai earning special mentions
  • Helps to effectively track referral and affiliate sales
  • Automatic processing and intuitive design praised by users

Common Concerns

  • App pricing structures and potential hidden fees causing uncertainty
  • Issues with tracking accuracy and delayed reflection of sales on the dashboard
  • Challenges with referral links and campaign visibility within user interfaces
  • Lack of affiliate portal to pay affiliates directly and cumbersome manual steps required

Final Thoughts

Overall, "AfterShip Referral&Affiliate" is well-received by merchants who find it effective and easy to use, especially for those starting with affiliate marketing. While its free plan and strong customer service are major selling points, some merchants have experienced issues regarding pricing transparency and system functionalities. Improvements in these areas could enhance the app's overall user experience.

SassCases

Apr 10, 2024  on Shopify

karan was very helpful

My Store

Apr 04, 2024  on Shopify

The feature that lets me track the performance of my brand advocates is pretty nice. I can see who's doing a good job and who needs to step up their game, which helps me make better decisions.

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