Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (1,752)

Overall rating

4.9

5

413
4

11
3

6
2
1

3

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

Juicypaw

Nov 07, 2024 on Shopify

Awesome application had a great experience with Nova: Multi Currency Converter Alex helped me in all my queries. Easy to use go for it.

Naya Dour

Nov 07, 2024 on Shopify

very quick response

Ekadori

Nov 07, 2024 on Shopify

Jon was very helpful!

Una Artesana

Nov 07, 2024 on Shopify

Great app and great customer service! They answered my questions right away and I was able to get everything sorted in just a few minutes.

Moonly Shop

Nov 06, 2024 on Shopify

Jon helped me figure it out, thank you very much. I recommend

Marbendi

Nov 05, 2024 on Shopify

Yaci was amazing, she followed up with me on what the issue i faced and was happy to help. I recommend this app.

Rhymeandshine

Nov 05, 2024 on Shopify

sehr schnelle Beratung und Hilfe von Alex im chat

3 inOne Store

Nov 04, 2024 on Shopify

Izzy, the customer service rep was very helpful and got me to set up the currency converter in minutes. Thank you!

TopFashion

Nov 04, 2024 on Shopify

ik heb andwoord gekregen om mijn vraag. heel simpel. ik kan weer verder.

My Store

Nov 03, 2024 on Shopify

Very good assistance

My Store

Nov 01, 2024 on Shopify

I recommend for all peoples that needed good attentio of attendent

Kozzyco

Oct 31, 2024 on Shopify

I recently started using the app and don’t have much to say about its performance. Installation was easy, thanks to Izzy, who was very helpful.

BuBuDuDuOfficial

Oct 31, 2024 on Shopify

Buddha's Flowers

Oct 29, 2024 on Shopify

Alex was incredibly efficient in assisting me today. The app is very helpful and free. Recommended

J. Jade Shop

Oct 29, 2024 on Shopify

wonderful!!! Successfully solve my problem!! Thanks!

My Store

Oct 28, 2024 on Shopify

Competent staff, quick responses, cool app

ManSACKED

Oct 28, 2024 on Shopify

excellent customer service. Very little effort required from my side to have my issues resolved

Crowned In Canvas

Oct 28, 2024 on Shopify

For a free app, this is absolutely amazing. I didn't know I had to enable the app from the theme, the support responded within 2 mins and fixed everything for me. Great app, recommend it!

SafeHandle

Oct 27, 2024 on Shopify

Great, easy experience, with effective support

Timeless Collectible Books

Oct 27, 2024 on Shopify

As before my challenge was like in immediately resolved. Great help.Thank you very much. Nic van Wyk Timeless Collectible Books