Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (643)

Overall rating

4.9

5

541
4

17
3

6
2

1
1

5

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

Rave Drip

Jun 07, 2025 on Shopify

The app works perfectly for showing prices in local currencies. Very happy with it! Special thanks to Izzy from support – she was super helpful and answered all my questions quickly and clearly!

Carmichael Anime Store

Jun 05, 2025 on Shopify

Didn't know how the app worked, had to find a solution to currency conversion quick, got the job done with help from Izzy, and life continues. Very thankful. Glad chat was avail so quickly

Maxie Department Store

Jun 04, 2025 on Shopify

My experience using Nova: currency converter app is amazing. I believe it's one of the best I've used so far – I absolutely love it! And the customer service is TOP TIER!

Gaga M.

May 30, 2025 on Shopify

I needed help with the set up and Jon solved the problem in a minute! Thank you agan!

Infinio

May 29, 2025 on Shopify

The experience using this app was easy and the customer support lady was really helpful

İznikmavicini

May 28, 2025 on Shopify

I had a great experience with the support team today. Jon was very patient, knowledgeable, and guided me step-by-step until everything was working perfectly. I really appreciate the clear instructions and quick replies. Thank you, Jon!

Dharini's Store

May 26, 2025 on Shopify

nice solution provide ability

A R O S

May 25, 2025 on Shopify

Izzy from support was truly amazing! Huge thanks

Sheet Sherlock

May 19, 2025 on Shopify

Excellent customer support. Therese was amazing. So helpful to small business owner just starting out.

Meerzah

May 15, 2025 on Shopify

this person was soo good and helpful, really a nice gesture.

Prime Diffuser

May 14, 2025 on Shopify

Excellent service and very patient. This app is easy to set up and has been a great help.

Aura Living India

May 14, 2025 on Shopify

I installed the app today and the support was very quick. Thank you Jon.

Hezzee

May 11, 2025 on Shopify

Black Jack

May 09, 2025 on Shopify

This app is extremely useful

Ziree

May 09, 2025 on Shopify

This is a very useful software, which solved my urgent problem. The technical support team was very patient in answering my questions, thank you very much!

CANIGLOO

May 08, 2025 on Shopify

Free and amazing! Great support too! Definitely recommending this app

sstonegemss

May 07, 2025 on Shopify

Pol súper amable conmigo y súper paciente me ha ayudado un montón encantada con esta aplicación

Al Oudiyat

May 02, 2025 on Shopify

Facile d'installation, un service client rapide suite un léger soucis d'installation car il faut changer le format de la monnaies après un contact sur le support je suis tomber sur Jon, il est efficace est ma aider a résoudre mon problème en 2 min.

Abby and Zak

May 01, 2025 on Shopify

Had a few issues with installing but Jon helped me right away and five minutes later everything was set up. Great support!

Meowtopia

Apr 29, 2025 on Shopify

Supported team - the best!