Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (584)

Overall rating

4.9

5

469
4

12
3

6
2
1

3

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

Lumo Jewelry

Feb 09, 2025 on Shopify

Very helpful support, thank you.

omumsie

Feb 06, 2025 on Shopify

great customer service, izzy helped me in installing the app &n cleared all my questions instantly. loved the experience

Son Of A Noble

Feb 05, 2025 on Shopify

fdo.cr

Jan 28, 2025 on Shopify

The setup checklist can be a little outdated but very helpful and responsive support regardless of time of day, helped me finish the setup correctly and now I have the app working.

Dr Dozo

Jan 27, 2025 on Shopify

Jon! did quick help. Thank you for your support and the excellent free app.

Stellari By Stella Cini

Jan 27, 2025 on Shopify

Sorted my problem asap!

SOLESTINA

Jan 26, 2025 on Shopify

Ej helped me quick and perfectly, nice! :D

ballerinabyayzalyusuf

Jan 23, 2025 on Shopify

easy to use and free lppove this a

Dina Art Studio

Jan 23, 2025 on Shopify

Amazing App, easy to use, great response on customer service, Jon was great in giving me the assistance I needed.

IAM3F

Jan 22, 2025 on Shopify

Good free multi currency converter with fast customer service chat. very helpful!

House Of Amal

Jan 22, 2025 on Shopify

Amazing tool, and even better support team! especially Jon

taahirajewellery

Jan 20, 2025 on Shopify

Nova: Multi Currency Converter is a great app for displaying multiple currencies on their website. The installation is a breeze and their support team is excellent. Jon from the support team was prompt in responding and helped resolve the setup issues quickly.

AutoRessentials

Jan 18, 2025 on Shopify

Received help in 5 seconds, explained everything and guided me through the process

Bacchi Co

Jan 16, 2025 on Shopify

I'm still trying out the app, but the support has been great so far. Michele got back to me quickly and helped me set everything up.

kobofermentary

Jan 16, 2025 on Shopify

Michelle was super helpful and sorted my issue out in minutes! Thank you for keeping this app free and providing support!

Bright Brains Uk

Jan 10, 2025 on Shopify

Easy to use and set up. Very helpful customer service chat

zenziess

Jan 08, 2025 on Shopify

good!!!!!!!!!

Resellrz

Jan 02, 2025 on Shopify

Jon was very Helpfull, saved me alot of time, very quick response time aswell :)!!!

nz beauty

Dec 27, 2024 on Shopify

Amazing support, much better than the previous one I was using

Mystic Don

Dec 26, 2024 on Shopify

amazing app, super useful and updates the entire store with its innovative tricks.