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Customer reviews: Nova: Multi Currency Converter

Develop by Nova Apps

Reviews (583)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

  • Outstanding customer service with quick and effective problem-solving.
  • Easy and straightforward installation process.
  • User-friendly interface allowing for seamless currency conversion.
  • Free to use, making it valuable for small businesses.
  • Real-time currency conversion with accurate exchange rates.

Common Concerns

  • Some users encountered issues with currency updates when adjusting quantities in the cart.
  • A few merchants noted discrepancies between tutorial videos and current Shopify menus.
  • Concerns over the absence of certain currencies, such as Naira, in the app.
  • Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

miyazakiebike

Jul 21, 2025  on Shopify

nice

pronk.in

Jul 19, 2025  on Shopify

Great app if you want to sell in multiple countries. Support is minutes away.

Successfully Living Life

Jul 17, 2025  on Shopify

I was experiencing a disconnect between the instructions in the video and the app. Izzy was able to provide written instructions that help me see what I was missing. I have completed that part of set up and am now moving on to the next section. Thanks, Izzy. You saved me from a headache.

Miren

Jul 17, 2025  on Shopify

Destek ekibi cok guzel

444 Virtues

Jul 16, 2025  on Shopify

Very quick to help, the support person handled the issue efficiently and the problem was resolved in minutes.

Sunset Alcohol Flush Support

Jul 14, 2025  on Shopify

Great customer support — highly recommend Nova! Super simple and allows hiding the currency switcher so the price appears native. Great stuff!

Zevikart

Jul 12, 2025  on Shopify

The app is so good it serves the purpose for sure. The support system is awesome. I was guided by a representative named Yaci, it was so helpful and supportive. Thankyou

TROPICEYE

Jul 11, 2025  on Shopify

roseyandvittori

Jul 11, 2025  on Shopify

Super efficient and helped alot!

The Yacht Rigger

Jul 09, 2025  on Shopify

Thanks Jon. Very good support, number 1

Moosel Hats

Jul 09, 2025  on Shopify

John was fantastic to work with. He resolved my issue in just five minutes! His advice was clear, accurate, and easy to follow. I got everything sorted straight away.

Raku Collective

Jul 09, 2025  on Shopify

Thank you, Yaci, for the amazing support, my website became currencyconvertible in under 5 min

Kreateor

Jul 08, 2025  on Shopify

Nailed it

Scentbar

Jul 05, 2025  on Shopify

Great experience and excellent support! Rain was able to resolve our concern and everything was good. Highly recommended!

HANGER

Jul 02, 2025  on Shopify

amazing app with amazing support from jon they helped me step by step to activate the app in my website and its really completely FREE of any cost.

Glowrise

Jul 01, 2025  on Shopify

The support agent was polite and my issue was resolved

MEERAKI

Jun 28, 2025  on Shopify

ERA - Streetwear

Jun 27, 2025  on Shopify

The customer support "Rain" was a wonderful man and he helped me a lot I appreciate That

Nuvanai

Jun 27, 2025  on Shopify

Best customer serviec ever.........this app is great

araxla

Jun 25, 2025  on Shopify

The support agent was polite and professional, but my issue was not resolved. I saved the changes multiple times, but nothing was applied. I expected a clearer solution.

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