Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (618)

Overall rating

4.9

5

504
4

14
3

6
2
1

5

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

Sunset Alcohol Flush Support

Jul 14, 2025 on Shopify

Great customer support — highly recommend Nova! Super simple and allows hiding the currency switcher so the price appears native. Great stuff!

Zevikart

Jul 12, 2025 on Shopify

The app is so good it serves the purpose for sure. The support system is awesome. I was guided by a representative named Yaci, it was so helpful and supportive. Thankyou

TROPICEYE

Jul 11, 2025 on Shopify

roseyandvittori

Jul 11, 2025 on Shopify

Super efficient and helped alot!

The Yacht Rigger

Jul 09, 2025 on Shopify

Thanks Jon. Very good support, number 1

Moosel Hats

Jul 09, 2025 on Shopify

John was fantastic to work with. He resolved my issue in just five minutes! His advice was clear, accurate, and easy to follow. I got everything sorted straight away.

Raku Collective

Jul 09, 2025 on Shopify

Thank you, Yaci, for the amazing support, my website became currencyconvertible in under 5 min

Kreateor

Jul 08, 2025 on Shopify

Nailed it

Scentbar

Jul 05, 2025 on Shopify

Great experience and excellent support! Rain was able to resolve our concern and everything was good. Highly recommended!

HANGER

Jul 02, 2025 on Shopify

amazing app with amazing support from jon they helped me step by step to activate the app in my website and its really completely FREE of any cost.

Glowrise

Jul 01, 2025 on Shopify

The support agent was polite and my issue was resolved

MEERAKI

Jun 28, 2025 on Shopify

ERA - Streetwear

Jun 27, 2025 on Shopify

The customer support "Rain" was a wonderful man and he helped me a lot I appreciate That

Nuvanai

Jun 27, 2025 on Shopify

Best customer serviec ever.........this app is great

araxla

Jun 25, 2025 on Shopify

The support agent was polite and professional, but my issue was not resolved. I saved the changes multiple times, but nothing was applied. I expected a clearer solution.

ShopiHub Global

Jun 24, 2025 on Shopify

GREAT CUSTOMER SERVICE

rude jewelry

Jun 22, 2025 on Shopify

very happy with Izzy who assisted me in setting up the Nova currency app. It made the process so worth it! Thank you!

Caroline Mazurik Handbags

Jun 18, 2025 on Shopify

quick support and clear instruction how to fix the problem. It is also work easily with my Theme

Coolway EU

Jun 17, 2025 on Shopify

muy buena atención

Blancüre

Jun 14, 2025 on Shopify

Nice free app but with limitations, if the position of the currency buttons are customisable it'd be a perfect free app! Jon was super responsive and helpful. Anyway if you know coding, i suppose repositioning the currency button wouldn't have been an issue!