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Customer reviews: Nova: Multi Currency Converter

Develop by Nova Apps

Reviews (618)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

  • Outstanding customer service with quick and effective problem-solving.
  • Easy and straightforward installation process.
  • User-friendly interface allowing for seamless currency conversion.
  • Free to use, making it valuable for small businesses.
  • Real-time currency conversion with accurate exchange rates.

Common Concerns

  • Some users encountered issues with currency updates when adjusting quantities in the cart.
  • A few merchants noted discrepancies between tutorial videos and current Shopify menus.
  • Concerns over the absence of certain currencies, such as Naira, in the app.
  • Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

HomeBless Apparel

May 28, 2024  on Shopify

Martzeal

May 01, 2024  on Shopify

It is very good and responded very quickly and accurately

Horizons

Apr 30, 2024  on Shopify

Excellent customer service

SETUxNEOMA

Apr 30, 2024  on Shopify

PERFECT

LilCactusDesigns

Apr 30, 2024  on Shopify

Five star service from Jon assisting me with my set up. Friendly and patient helping me set up and assisting me with some technical issues I experienced. Thank you so much, looking forward to using the app!

TAANA BAANA

Apr 30, 2024  on Shopify

Good

BabyMate

Apr 29, 2024  on Shopify

ZEN HEALTH

Apr 28, 2024  on Shopify

support incroyable, expliqué en details, merci à pol

Cheerstores

Apr 28, 2024  on Shopify

The app was very good and their customer service are reliable

Pipify

Apr 28, 2024  on Shopify

amazing app, support is great I HAVE THIS APP FOR LONG TIME AND WORK AMAZING

RabeaDirect

Apr 28, 2024  on Shopify

FitbyOcee

Apr 24, 2024  on Shopify

I love this app; the support is incredible; Jon has been so helpful and solved the issue in 2min! Thanks again.

C O N T R O H O M E

Apr 23, 2024  on Shopify

Yaci from customer service helped me a little while ago, she was very helpful and result-oriented, she responded to my problem immediately and found the solution, thank you very much.

SoniShine Tech

Apr 22, 2024  on Shopify

I like this app for my shop, work smooth and fast, helpful, friendly support. Thank you Yaci

POXI

Apr 22, 2024  on Shopify

Pretty work! Instant friendly support!

Songbird Sync Mini Speakers

Apr 21, 2024  on Shopify

RoseChic

Apr 21, 2024  on Shopify

Rain was really helpful nice guy

Bravatopia

Apr 20, 2024  on Shopify

exellent

BLOOMING IN MAY

Apr 20, 2024  on Shopify

I had troubles with the html code but Izzy from the support team was super helpful and friendly and solved my problem in seconds! Great customer support, thank you Izzy!

Damsel in distress lingerie

Apr 20, 2024  on Shopify

I am very satisfied with the application. The team is very efficient. I talked to Jon, I didn't wait a minute for an answer. He explained everything to me precisely and simply.

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