Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (618)

Overall rating

4.9

5

504
4

14
3

6
2
1

5

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

Lassera

Jul 05, 2024 on Shopify

They are definitely there whenever you ask for help, thank you

SugarSisters.ie

Jul 05, 2024 on Shopify

Sporty Taste

Jul 04, 2024 on Shopify

Shaganu

Jul 04, 2024 on Shopify

Customer support was very helpful, and got a reply within 30 sec, and also solved the issue.

PetsBreeze

Jul 04, 2024 on Shopify

The support I got was top-notch, and Yaci was super friendly with responses.

My Store

Jul 03, 2024 on Shopify

Good

World of RGB

Jul 03, 2024 on Shopify

very helpful and respectful cs agent.

Eurapp

Jul 03, 2024 on Shopify

Lacoste Nigeria

Jul 03, 2024 on Shopify

Jon, my nova app support, was of immense help to me. He gave me accurate response to my questions and further sent me screenshot on the step-by-step procedure to my question. It was a good chat

WhiteBox

Jul 03, 2024 on Shopify

La respuesta técnica de servicio técnico, es muy rápida y eficiente! Recomendado!

Roliii

Jul 02, 2024 on Shopify

Duende Lab

Jul 02, 2024 on Shopify

Great and prompt support from Jon! Thanks a lot for your help:)

Peak Fit

Jul 02, 2024 on Shopify

Very easy to set up and use, great features, no cost! And the support staff are very responsive. Can recommend!

GRP

Jul 02, 2024 on Shopify

This app is really good but app's customer service is the best! the guy EJ has helped me more than I asked. Thank you

la-officialstore

Jun 30, 2024 on Shopify

Great and fast support response. I really appreciate it !

EuroGoal Gear

Jun 29, 2024 on Shopify

Fast, easy, working smooth. I am very happy to find Nova Converter!

Chemie

Jun 29, 2024 on Shopify

Really helpful. Good live chat support!

thehydrogene

Jun 29, 2024 on Shopify

Amazing Customer Service. Therese was extremely helpful!

Aqua Adrenaline Store

Jun 29, 2024 on Shopify

The app is exellent and has very good support.

APIRA

Jun 28, 2024 on Shopify

Amazing app and really quick support as well. Answered my query and helped in the setup in minutes.