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Customer reviews: Nova: Multi Currency Converter

Develop by Nova Apps

Reviews (1,716)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

  • Outstanding customer service with quick and effective problem-solving.
  • Easy and straightforward installation process.
  • User-friendly interface allowing for seamless currency conversion.
  • Free to use, making it valuable for small businesses.
  • Real-time currency conversion with accurate exchange rates.

Common Concerns

  • Some users encountered issues with currency updates when adjusting quantities in the cart.
  • A few merchants noted discrepancies between tutorial videos and current Shopify menus.
  • Concerns over the absence of certain currencies, such as Naira, in the app.
  • Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

The Brand Is Unknown

Apr 16, 2024  on Shopify

Alex's instant support swiftly resolved my issue in just one minute. Everything was simple and straightforward. Thank you!

Adventure Zeal

Apr 16, 2024  on Shopify

@jon, better support for my query & it's a very fast response. I am very satisfied .

Requiem Art Designs

Apr 15, 2024  on Shopify

Great support! The tutorial video didn't quite match up with current shopify menus, but when I tried the support chat it got me fixed up in a couple of minutes. Thank you so much!

YetiWild

Apr 15, 2024  on Shopify

This review is regarding my experience with support. Pol who helped me was very helpful and quick to respond.

NIHAL J

Apr 14, 2024  on Shopify

it is good yet with great customer care exprience

My Store

Apr 13, 2024  on Shopify

Awesome , quick replies and introducing The best solutions with many ways

Serenity Cart

Apr 13, 2024  on Shopify

Michele has been super helpful! She has assisted me a couple of times already whenever I've had concerns about the app!

doggylee

Apr 12, 2024  on Shopify

TARAASI

Apr 12, 2024  on Shopify

Would definitely recommend this app to everyone. Amazing support with step by step guide. Thank you team

BUSINESS MP

Apr 12, 2024  on Shopify

loosy

Apr 11, 2024  on Shopify

Great fast and kind

Quick kart Shop

Apr 11, 2024  on Shopify

good support team!

Incendio

Apr 11, 2024  on Shopify

Excelent and fast customer service. App is working great. Exactly what we needed

LushInnovate™

Apr 10, 2024  on Shopify

EJ was great! I was helped quickly when I didn't know how to navigate a certain area. And was so nice as well! For faster assistance and an easier process get this app for sure!

Shopstar

Apr 10, 2024  on Shopify

Excelente

Classic Leather Bag

Apr 09, 2024  on Shopify

Easy to set up and use! Chat support was also helpful with my issue and got my set up with little effort.

ELEGANZIC

Apr 08, 2024  on Shopify

Sarai

Apr 08, 2024  on Shopify

excellent fast service

Divine Spark Healing

Apr 08, 2024  on Shopify

Therese was amazing! She helped activate the app on my store and tested the front end to make sure everything was working as it should. Excellent App with Excellent Support! Two Thumbs Up!

Printed Ways

Apr 08, 2024  on Shopify

The app is super easy to use and the support is very helpful.

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