Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (1,716)

Overall rating

4.9

5

375
4

11
3

6
2
1

3

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

Pipify

Apr 28, 2024 on Shopify

amazing app, support is great I HAVE THIS APP FOR LONG TIME AND WORK AMAZING

RabeaDirect

Apr 28, 2024 on Shopify

FitbyOcee

Apr 24, 2024 on Shopify

I love this app; the support is incredible; Jon has been so helpful and solved the issue in 2min! Thanks again.

C O N T R O H O M E

Apr 23, 2024 on Shopify

Yaci from customer service helped me a little while ago, she was very helpful and result-oriented, she responded to my problem immediately and found the solution, thank you very much.

SoniShine Tech

Apr 22, 2024 on Shopify

I like this app for my shop, work smooth and fast, helpful, friendly support. Thank you Yaci

POXI

Apr 22, 2024 on Shopify

Pretty work! Instant friendly support!

Songbird Sync Mini Speakers

Apr 21, 2024 on Shopify

RoseChic

Apr 21, 2024 on Shopify

Rain was really helpful nice guy

Bravatopia

Apr 20, 2024 on Shopify

exellent

BLOOMING IN MAY

Apr 20, 2024 on Shopify

I had troubles with the html code but Izzy from the support team was super helpful and friendly and solved my problem in seconds! Great customer support, thank you Izzy!

Damsel in distress lingerie

Apr 20, 2024 on Shopify

I am very satisfied with the application. The team is very efficient. I talked to Jon, I didn't wait a minute for an answer. He explained everything to me precisely and simply.

Gyro Pen

Apr 20, 2024 on Shopify

I was able to easily setup thanks to someone in live chat which i got a immediate response (10 seconds)

ATELIER ROBIN

Apr 20, 2024 on Shopify

Great app. I had a small issue and contacted their support. Jon was very helpful and very knowledgeable! Fixed the problem in one interaction.

Wags4Whiskers

Apr 20, 2024 on Shopify

I installed the app yesterday and had trouble getting it activated correctly. I chatted with the customer support team. They were extremely patient, and on point, and assisted me with a solution immediately. Thanks to the team. Such a good team to work with!!

monokinimaillot

Apr 18, 2024 on Shopify

Nova's Multi Currency Converter is a must-have! Simple setup, accurate conversions, and it's free. My international sales have soared!

Old Soul Studio Co.

Apr 18, 2024 on Shopify

Great service by Jon! Although there was a feature I requested that wasn't available he told me it was a good idea, and that he will ask the developers to look into it. Great app overall and awesome service!

Surf Côte d'Ivoire

Apr 18, 2024 on Shopify

Bonne Application

Volcanos

Apr 17, 2024 on Shopify

I really had great service contacting them and Jon replied to me instantly and he was really great help and followed with me till I completely installed the app in my store. Love it, 10 out of 10 !!

Smeralda Swimwear

Apr 17, 2024 on Shopify

Zeppit

Apr 17, 2024 on Shopify

The app was great and the service was verry good! Fixed my problem in less than a minute. Thanks to Alex :)