Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (618)

Overall rating

4.9

5

504
4

14
3

6
2
1

5

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

EcoLuxl

Oct 14, 2024 on Shopify

Thank you very much for your help.

Goal Digger Jerseys

Oct 14, 2024 on Shopify

Nest & Play

Oct 13, 2024 on Shopify

Customizer King

Oct 12, 2024 on Shopify

Very satisfying, thanks Izzy!

Cheap Shope

Oct 11, 2024 on Shopify

i would recommend this app compare to the other one,, that led me to install this app, i appreciated much the customer assistance given to me by mam izzy.. love it

Yuan Ginseng

Oct 11, 2024 on Shopify

很棒如果有问题可以直接联系工作人员他们的反应十分迅速而且解决了我的问题

Othentic

Oct 08, 2024 on Shopify

I wish all apps on shopify store were like Nova, Super helpful and easy to use. Support is awesome, especially Jon who was a rock star

Timeless

Oct 07, 2024 on Shopify

I will definitely recommend you to use this, it helps to solve a pain point easily and fast! Their online customer service is also good too, quick response and good solution, thank you Therese. ^-^

Bokiro ボキロ

Oct 03, 2024 on Shopify

very helpful support and very good application!

Repairache

Oct 03, 2024 on Shopify

QUICK HELP

Astroddities

Oct 02, 2024 on Shopify

I was struggling to find a proper way to install the app and the live chat support was so great that I was able to finish it! Thanks a lot! I love the clean style of the widget!

Rayhl

Oct 02, 2024 on Shopify

nice service

TO TO

Oct 02, 2024 on Shopify

سعيد جدا بالخدمة الممتازه اللتى قدمت لى وتم حل المشكله بسرعه فائقة بجد شكرا جزيلا ل IZZY

OMAR GOOODS

Oct 02, 2024 on Shopify

Friendly, fast, and genuinely caring

Hawk Knife

Oct 02, 2024 on Shopify

MÜSTERİ TEMSİLCİNİZ GAYET BAŞARILI ŞEKİLDE YARDIMCI OLDU. ÇOK TEŞEKKÜR EDİYORUM.

AllurePrime®

Oct 02, 2024 on Shopify

Customer support was very helpful, and got a reply within 30 sec, and also solved the issue.

Uncle Cool

Oct 01, 2024 on Shopify

I recently started using the Nova Multi-Currency Converter, and I must say it's been an absolute game-changer for me. The app is incredibly user-friendly, offering accurate conversions with a sleek interface. It supports a wide range of currencies, which makes international transactions and tracking expenses much easier. What truly sets Nova apart, though, is their 5-star customer support. I had a small issue with syncing rates, and their support team was not only quick to respond but extremely helpful in resolving the issue. They were professional, patient, and made sure I was fully satisfied before closing the ticket. Highly recommend Nova for anyone looking for a reliable currency converter with top-notch customer service!

designedbythematrix

Sep 30, 2024 on Shopify

La mejor experiencia con esta APP y con su Servicio al Cliente!!! WOW!!, los ameee, gracias por ayudarme!!! EJ, eres un buenazoo!!, llevaba como 3 hrs probando apps y nada me funcionaba, instale esta APP, se me complico un poco, pero su ATENCION AL CLIENTE uffffff, la mejor!!!... sin duda los recomiendo muchooo!!!

Boimu

Sep 29, 2024 on Shopify

Littlewriter

Sep 25, 2024 on Shopify

good customer service !