Reviews: Nova: Multi Currency Converter

Customer reviews: Nova: Multi Currency Converter

Reviews (643)

Overall rating

4.9

5

541
4

17
3

6
2

1
1

5

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

Outstanding customer service with quick and effective problem-solving.
Easy and straightforward installation process.
User-friendly interface allowing for seamless currency conversion.
Free to use, making it valuable for small businesses.
Real-time currency conversion with accurate exchange rates.

Common Concerns

Some users encountered issues with currency updates when adjusting quantities in the cart.
A few merchants noted discrepancies between tutorial videos and current Shopify menus.
Concerns over the absence of certain currencies, such as Naira, in the app.
Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

My Store

Nov 07, 2025 on Shopify

Very helpful team

ANNCO DESIGN

Nov 06, 2025 on Shopify

Safari Ideas

Nov 01, 2025 on Shopify

Jon from support was quick to respond and very helpful. Thanks

POORNA by PSM

Oct 30, 2025 on Shopify

Excellent App and Amazing Support.

Coffeesection

Oct 28, 2025 on Shopify

Pol help to fix the issue, many thanks

Monitay

Oct 28, 2025 on Shopify

Thank you Mr. Pol! Professional service!!

Entrepredia

Oct 25, 2025 on Shopify

Marlin

Oct 24, 2025 on Shopify

Swasole

Oct 23, 2025 on Shopify

i just installed and the support team is very helpful and responsive

Rupika Store

Oct 22, 2025 on Shopify

Awesome app and excellent support. Support member clearly understand my concern and helped me resolving the issue and it is done in no timw. Highly recommeded.

Cherry Tattoo

Oct 22, 2025 on Shopify

Jon was a very nice customer service!

Loose Moissanite

Oct 22, 2025 on Shopify

This application is an excellent tool for international brands, ensuring customers receive the correct, currency-adjusted cost for goods. The support team's service was superb. Yaci deserves special recognition for her exceptional ability to clearly guide us through technical errors with a consistently friendly and professional attitude. Thank you, Yaci and Team Nova.

Silfra

Oct 20, 2025 on Shopify

I love that the app is truly free and works super smoothly. Customer service is excellent. Therese answered a lot of questions blazing fast and helped me with everything needed!

Inside Henriettes Head

Oct 19, 2025 on Shopify

Fast and very good service, easy app to use <3

therisostore

Oct 19, 2025 on Shopify

Installation was easy, and Nova offers 24-hour support. I was able to set everything up in under 5 minutes by following the guidelines. Special thanks to Therese for her help!

RICH Tribe Worldwide

Oct 17, 2025 on Shopify

Luna Fashion Style

Oct 16, 2025 on Shopify

Otimo suporte!

The Time Vibes

Oct 16, 2025 on Shopify

Best free app I have ever used, great support for quick and easy installation

BeyCorp Store

Oct 15, 2025 on Shopify

客服回覆快速，很優秀

Florishly

Oct 15, 2025 on Shopify

Jon was such a brilliant help today! The currency converter is now working perfectly on my store. With Jon's assistance I was up and running within minutes. Thank you so much again for your help! I really appreciate how quickly you assisted me. I'm sure my customers will love the difference this App makes on store.