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Customer reviews: Nova: Multi Currency Converter

Develop by Nova Apps

Reviews (633)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about "Nova: Multi Currency Converter". They appreciate the app's ease of use, its efficient currency conversion capabilities, and the seamless integration with their online stores. A major highlight is the exemplary customer support, which has been repeatedly praised for its quick response times and professional service.

Key Strengths

  • Outstanding customer service with quick and effective problem-solving.
  • Easy and straightforward installation process.
  • User-friendly interface allowing for seamless currency conversion.
  • Free to use, making it valuable for small businesses.
  • Real-time currency conversion with accurate exchange rates.

Common Concerns

  • Some users encountered issues with currency updates when adjusting quantities in the cart.
  • A few merchants noted discrepancies between tutorial videos and current Shopify menus.
  • Concerns over the absence of certain currencies, such as Naira, in the app.
  • Occasional delays or errors in support response for complex cases.

Final Thoughts

Overall, "Nova: Multi Currency Converter" is highly regarded by its users for its simplicity and utility. The app excels in customer support and provides valuable currency conversion features that enhance the shopping experience for international customers. While there are minor areas for improvement, the app remains a recommended tool for e-commerce businesses looking to reach a global audience effectively.

rude jewelry

Jun 22, 2025  on Shopify

very happy with Izzy who assisted me in setting up the Nova currency app. It made the process so worth it! Thank you!

Blancüre

Jun 14, 2025  on Shopify

Nice free app but with limitations, if the position of the currency buttons are customisable it'd be a perfect free app! Jon was super responsive and helpful. Anyway if you know coding, i suppose repositioning the currency button wouldn't have been an issue!

FLOPEDS

Jun 12, 2025  on Shopify

I would highly recommend the Multi Currency Converter App. It was super simple to install and Izzy from customer support got me sorted out in a few minutes. Thanks again for a great app, and even better support.

Linn Warme

Jun 12, 2025  on Shopify

Excellent customer service! I needed some help setting it up, and they where super helpful and fast. Only negative is that the currency bar is not in a static position, but follows you when you scroll which i find quite irritating.

Be Athletica

Jun 11, 2025  on Shopify

It's not a complicated app & it really does the job. I've been wanting to ship internationally and give our site visitors an international experience, and setting this up was SO easy. Not to mention Booster SEO team, shoutout to Jon, reached out to me within seconds when I needed support. I think the time to set up was 5 minutes from installation, and now I proudly moved from a local brand to a brand with an international storefront.

Rave Drip

Jun 07, 2025  on Shopify

The app works perfectly for showing prices in local currencies. Very happy with it! Special thanks to Izzy from support – she was super helpful and answered all my questions quickly and clearly!

Carmichael Anime Store

Jun 05, 2025  on Shopify

Didn't know how the app worked, had to find a solution to currency conversion quick, got the job done with help from Izzy, and life continues. Very thankful. Glad chat was avail so quickly

Maxie Department Store

Jun 04, 2025  on Shopify

My experience using Nova: currency converter app is amazing. I believe it's one of the best I've used so far – I absolutely love it! And the customer service is TOP TIER!

İznikmavicini

May 28, 2025  on Shopify

I had a great experience with the support team today. Jon was very patient, knowledgeable, and guided me step-by-step until everything was working perfectly. I really appreciate the clear instructions and quick replies. Thank you, Jon!

Sheet Sherlock

May 19, 2025  on Shopify

Excellent customer support. Therese was amazing. So helpful to small business owner just starting out.

Ziree

May 09, 2025  on Shopify

This is a very useful software, which solved my urgent problem. The technical support team was very patient in answering my questions, thank you very much!

Al Oudiyat

May 02, 2025  on Shopify

Facile d'installation, un service client rapide suite un léger soucis d'installation car il faut changer le format de la monnaies après un contact sur le support je suis tomber sur Jon, il est efficace est ma aider a résoudre mon problème en 2 min.

Abby and Zak

May 01, 2025  on Shopify

Had a few issues with installing but Jon helped me right away and five minutes later everything was set up. Great support!

Soul Dive | Holistic Coaching

Apr 27, 2025  on Shopify

Easy to install and use and does the job well. Jon was efficient, quick to respond and very helpful.

KAYAL

Apr 25, 2025  on Shopify

Absolutely wonderful support from Jon! I had been struggling to set up currency formatting on my Shopify store, and Jon was incredibly helpful, patient, and knowledgeable throughout the entire process. He guided me through each step clearly, helped troubleshoot and made sure everything was functioning perfectly in the end. It's rare to come across support that feels this thoughtful and thorough — thank you, Jon, for making something complex feel so manageable.

2freesiadesigns

Apr 08, 2025  on Shopify

I had an issue with the currency displayed on my website, I had a live chat with Jon and he was really helpful. The problem was solved in a few minutes. 5- Star Customer Service!

Sunflower Jewels

Mar 29, 2025  on Shopify

EJ was really nice explaining me how to enable the app. I was so confused. Thank you so much, good pricing. Blessings [:

Modernville Co

Mar 21, 2025  on Shopify

Jon was clear, concise and patient in assisting me. Thank you so much, it made the installation very easy and smooth

Hikes Gear

Mar 19, 2025  on Shopify

Excellent customer support! Alex was highly professional and responsive, solving my issue quickly and efficiently. The communication was pleasant, and I truly appreciate his dedication to helping customers. Great experience overall!

Ko Machine Wear

Mar 18, 2025  on Shopify

Jon, muy amable y ayudo a poder solucionar el problema que tenia con al visualización de las monedas! muchas gracias!

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