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Customer reviews: Assortion: Upsell & Bundles

Develop by Assortion

Reviews (459)

Overall rating
4.8

What Merchants Think

Merchants have generally shown a positive reception toward "Assortion: Upsell & Bundles," highlighting its effectiveness in increasing sales through upsell and bundling features. Many users praise the app's ease of use, customization options, and excellent customer support, often mentioning fast and helpful service with specific commendations for support agents like Yusuf. Despite some concerns regarding pricing and occasional service issues, the app maintains a strong reputation for enhancing e-commerce functionality and driving order values.

Key Strengths

  • Effective in increasing average order value (AOV) and boosting sales.
  • Seamless integration with e-commerce platforms, particularly Shopify.
  • Highly customizable features allowing for tailored product offerings.
  • Exceptionally responsive customer service with quick resolution times.
  • User-friendly interface with sleek design elements.

Common Concerns

  • Issues with unexpected charges and refund processes during the trial period.
  • Lack of support for multi-language stores and occasional app downtimes.
  • Concerns about pricing, with some users finding the app to be overpriced.
  • Occasional communication gaps with customer support during critical issues.

Final Thoughts

Overall, "Assortion: Upsell & Bundles" receives high praise for its robust upsell and bundling capabilities, along with standout customer support. While there are areas where the app could improve, particularly with pricing transparency and multi-language support, it remains a recommended tool for merchants aiming to enhance their sales through strategic product offerings.

Righto Champ

Sep 18, 2024  on Shopify

I've tested over 10 upsell apps for our store and this is the only one that can successfully add an upsell for multiple products, the design is great in comparison to others, super customisable and the customer service team is 10/10. Been using for almost a year highly recommend!

EasyFoot

Sep 16, 2024  on Shopify

I have tried many applications, and without a doubt this is the one that has the best chat service, they respond instantly and solve everything you need. The person who attended me was Yusuf and he did a job of 10. In addition the application is amazing and has many settings to increase the AOV.

TurboFly™

Aug 28, 2024  on Shopify

Literally the best bundles and upsell app on shopify. It has so many features from announcement bar to different bundles, product upsells. Also when I forgot to cancel my 14 day free trial, I contacted assorion support and it gave me 10$ application credit as a refund. If you haven't installed this app, I highly recommend it!

EDM Medical Solutions

Aug 18, 2024  on Shopify

Assortion is a great bundling app that has truly simplified our store's operations. It's incredibly easy to use, with a user-friendly interface that made setting up product bundles a breeze. The support team is exceptional—always responsive, knowledgeable, and eager to help with any questions. Highly recommend Assortion for anyone looking to enhance their store with efficient bundling solutions!

happypalmx

Aug 15, 2024  on Shopify

It's not bad, but the app has a few issues and both times i wrote support, never got any reply from them. I think i will search for a new upsell app

Next Cosmeitcs

Aug 04, 2024  on Shopify

The automatic and custom product recommendations are a great touch, allowing us to tailor suggestions to our customers' needs. Their customer service is top-notch. I had a great experience with their chat support, receiving thorough guidance that made navigating the app a breeze. If you’re looking to streamline your upsell and cross-sell strategies, Assortion: Upsell & Bundles is the app for you. Highly recommended! Thank u Yusuf and Oguzhan

Tortli

Jul 09, 2024  on Shopify

We use this application in several of our stores and are satisfied. The technical support deserves praise, as it solved our problems almost immediately. I sincerely recommend it :D

Madicaza

Jul 02, 2024  on Shopify

Excelente experience and very good support. App increase a lot the conversions and the AOV from the store

Cenora Jewellery

Jun 17, 2024  on Shopify

The worst app I have ever come across. They wont intimate you even if the app stops working. There is no system even to find out whether app is working. DONT WASTE YOUR TIME on this app In response to the reply : When I purchased the app, it was free , after that when it became paid ,there was no intimation. Also shockingly there is no intimation even the app . so how will a customer find out . You guys let stores use it for free but dont mention anywhere about paid . How poor is the app then

Outrank Brand

Jun 13, 2024  on Shopify

We love this tool it has generated a lot of purchases for us and the support is quick and efficient....Thank you Assortion for the great work

Sklopkica

Jun 11, 2024  on Shopify

Most of the applications for offers are limited and you are not able to change certain things so that the offer blends in with the rest of the website, well not this one. With this application you can make the offer to look exactly how you imagined, even if you do not have the options to do it yourself in the app settings, you can contact customer support and they will happily change it for you because they have further options in their admin. Kindest regards to Yusuf from the customer support team, I had so many questions for him and he assisted me with every single one of them.

70 Series Store

Jun 05, 2024  on Shopify

Best app out there for increasing AOV, Yusuf and the team have provided me with the quickest and friendliest service out of any of the apps I use. I highly recommend this app.

Bargaza

Jun 04, 2024  on Shopify

was free but now very overpriced. much better options out there now for free apps that actually do the same thing but better

Dreamin*101

May 27, 2024  on Shopify

Great app and also customer support. This app is helping us to convert more due to the cross-selling on our product pages. Yusuf in particular has always been available for every request we have made!

Ferla Family - Cargo Bikes

Mar 22, 2024  on Shopify

One of the best apps on the market! Customer support is great. They even implemented a functionality for us. Always fast to respond and very helpful. they let you customize the looks, so if it matches your theme and functionality, that is great. if you want to earn more without a lot of hassle and great support, go with this app!

Airsoft Bazaar

Mar 21, 2024  on Shopify

Incredibly quick, honest and to the point support. We've suggested changes to some functionality and they're very responsive in picking things up. Overall very pleased with the functionality of the app itself.

Nachtfreund

Mar 19, 2024  on Shopify

I highly recommend this app. The price is unbeatable for what you get. The support is exceptional. I've never encountered a support team that responds within 1-2 minutes and takes the time to thoroughly assist. Thanks to the support, my issue was swiftly resolved. Special thanks to Yusuf. Top-tier support, top-notch app, great price – I can't recommend it enough.

LoveLance.nl

Feb 20, 2024  on Shopify

This app is a wonderful addition to my website. Many options to make products more interesting and to use for upselling and the layout fits perfectly on the product pages. The customer service responds quickly and accurately.

Swingnduck

Feb 01, 2024  on Shopify

10/10 -There are many widgets to choose from, each being very customizable. Customer service is top notch, Shoutout Yusuf! I've been a long time customer and i'm satisfied with the value the app delivers. I Recommend!

S-Sport.sk

Jan 27, 2024  on Shopify

Great app, easy to use yet robust features. Customer support is extremely quick (they have replied to all my questions in 30 miutes tops). They even solved the problem with Shopify markets VAT handling. They definitely want to help their customers.

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