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Customer reviews: Assortion: Upsell & Bundles

Develop by Assortion

Reviews (459)

Overall rating
4.8

What Merchants Think

Merchants have generally shown a positive reception toward "Assortion: Upsell & Bundles," highlighting its effectiveness in increasing sales through upsell and bundling features. Many users praise the app's ease of use, customization options, and excellent customer support, often mentioning fast and helpful service with specific commendations for support agents like Yusuf. Despite some concerns regarding pricing and occasional service issues, the app maintains a strong reputation for enhancing e-commerce functionality and driving order values.

Key Strengths

  • Effective in increasing average order value (AOV) and boosting sales.
  • Seamless integration with e-commerce platforms, particularly Shopify.
  • Highly customizable features allowing for tailored product offerings.
  • Exceptionally responsive customer service with quick resolution times.
  • User-friendly interface with sleek design elements.

Common Concerns

  • Issues with unexpected charges and refund processes during the trial period.
  • Lack of support for multi-language stores and occasional app downtimes.
  • Concerns about pricing, with some users finding the app to be overpriced.
  • Occasional communication gaps with customer support during critical issues.

Final Thoughts

Overall, "Assortion: Upsell & Bundles" receives high praise for its robust upsell and bundling capabilities, along with standout customer support. While there are areas where the app could improve, particularly with pricing transparency and multi-language support, it remains a recommended tool for merchants aiming to enhance their sales through strategic product offerings.

Central Wisconsin Ginseng Farm

Feb 08, 2025  on Shopify

I was charged $20 for a “1 usage fee” even though I uninstalled the app within the trial period. I contacted customer service through live chat to request a refund, and the representative said he would ask the billing department to process it. However, one month later, I still haven’t received a refund. I don’t understand how this app has a 4.8/5 rating with such poor business practices.

Gua-sha.dk

Feb 05, 2025  on Shopify

Der er gode muligheder for at lave add-on, købt sammen med osv. Kunderservice er hurtig til at hjælpe med design hvis ikke default er det man ønsker. Kunne dog godt ønske at hele pakken ikke var så dyr.

heynaily

Jan 27, 2025  on Shopify

Assistance is fantastic. I had a problem with my pagebuilder, and they solved the issue in few minutes. Thank you so much

Portraits de Famille

Jan 05, 2025  on Shopify

The app does all we require regarding bundling our products and the team goes above and beyond in supporting us with some customizations we required for our website!

Fabric Restore

Dec 22, 2024  on Shopify

yusuf umac was very patient and helpful and taught me a new thing as well. Biggest thank to him and to the app for the response time as well

Kinki

Dec 11, 2024  on Shopify

Amazing app and incredible support. These guys helped me create a solution that they did not have implemented before. Shoutout to Yusuf he was amazing help and I will be a lifetime partner with this app. 100% recommend

Aery Living

Dec 02, 2024  on Shopify

We have been using this cross-sell app for months. It's incredibly easy to use and seamlessly integrates additional product offerings. The interface is sleek and simple, and the widgets design look great too! Yusuf, their customer support is always responsive, friendly, and ready to help with customisations or any questions, often replying within minutes.

VerveBloom

Nov 26, 2024  on Shopify

The app has been great so far. I had a technical issue but was able to get it resolved quickly . Thanks Yusuf.

Sunshine Curls

Nov 18, 2024  on Shopify

Great app, took my business to the next level. AU$22K in upsells generated from this app, and I know that it is from this app because I used another app previously and generated 0! I also spoke to Yusuf at length to improve my in cart upsells and he went through everything so thoroughly. Fantastic app and service!

vargenthor

Nov 10, 2024  on Shopify

This is by far the upsell app on Shopify, it can do all things. It can also be used for markets if you are selling in more countries. You can customize almost everything, and the support is active all hours of the day. This is by far the best app we have ever tried on this platform.

MM Brands

Nov 08, 2024  on Shopify

Very satisfied. Customer service helps fast and solves things quickly. Added a lot of revenue through this app

Lumos Sleep

Oct 22, 2024  on Shopify

Fantastic tech support for integration. We had some problems with the integration to our Shopify site, so I reached out to their support. In no time, an agent responded and helped me solve all the problems in a blink of an eye. Absolutely the best tech support experience. Looking forward to seeing the results from the bundles!

Rudy Project North America

Oct 21, 2024  on Shopify

We all know a critical tool to the success of an ecommerce site is upsell/cross-sell and Assortion does it perfectly! Very flexible and their team is more than willing to help customize it for just about any scenario! Highly recommend if you want to drive sales and profits!!

DeinPhysio24

Oct 17, 2024  on Shopify

The app is our swiss army knife for everything related to cart & upselling. It replaces so many other apps and saves us a ton of money. At the same time, I've never experienced a support like this - truly helpful and they even help you setting up and customizing. All in all, the best app we've ever had, and believe me: We tried them all!

Bluca

Oct 09, 2024  on Shopify

I had a problem with Volume discount so I wrote at support. I have to say the problem was fixed in less than 24 so great work. Also the app work great, nothing to complicated and does the job. For sure highly recommended !

BruseFilteret

Oct 08, 2024  on Shopify

Rigtig god app og endnu vigtigere rigtig god support! Har søgt efter en app, hvor man kan give kunden et tilbud 2 når kunden har lagt en vare i kurven - uden at det skal være en pop-up. Det kan deres app klare helt perfekt. Virkelig gode anbefalinger til andre funktioner også.

Paw2Paw

Oct 07, 2024  on Shopify

I have been looking so much for a app that include Recommendations with upsell Also the support is awesome

EASYFOOT

Oct 07, 2024  on Shopify

Assortion cart is the best. Lot of features and looks elegance. Also the customer support (Yussuf was the one who attended me) solve all the problems i have very fast. 10/10 app

For Love Of Pampas

Sep 25, 2024  on Shopify

I love this app! Easy to use and works well to offer additional products on my website. Especially, I love how elegant it looks and not bulky comparing to other apps I tried. Chat support replies in minutes If I need something. Highly recommend!

Lockhold

Sep 23, 2024  on Shopify

Great customer service and great app. Bundles and Upsell cart work flawlessly and they are important to increase sales! Thank you Assortion team!

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