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Customer reviews: Assisty Inventory Management

Develop by Assisty

Reviews (258)

Overall rating
4.8

What Merchants Think

Overall, merchants find "Assisty Inventory Management" to be a highly beneficial and comprehensive tool for managing inventory. Users appreciate the app’s ability to provide custom reports and assist with inventory forecasting. While there is a noted learning curve, the responsive and helpful customer support contributes positively to the user experience.

Key Strengths

  • Excellent customer support with personalized assistance by team members like Steve, Rio, and Alex.
  • Comprehensive features for inventory forecasting, custom reports, and data integration.
  • Affordability for robust features and support provided.
  • Flexibility in report customization and ability to tailor features to specific needs.
  • Seamless onboarding experience and ongoing support.

Common Concerns

  • Some reports and data integrations are slow to load or process.
  • A degree of complexity results in a learning curve for new users.
  • Occasional technical issues, such as problems with app functions or data export removal.

Final Thoughts

"Assisty Inventory Management" is well-regarded as a powerful and versatile tool for managing Shopify inventory needs, particularly due to its robust features and exemplary customer support. While there are some performance concerns, the app's functionality and the team’s willingness to tailor solutions to user needs make it a valuable asset for businesses of varying sizes.

www.smfit.bg

Apr 15, 2025  on Shopify

The support is amazing, thank you Rio Vu - the onboarding helps a lot to understand your numbers and ways to improve your sales, performance, stock. The app is offering more advanced and in-depth information on how to improve our store. Just starting to use it, but I was impressed how quickly you can access any kind of data. So if you have orders to analyze or inventory on hand, it's definately worth to install and check what the app (and also the onboarding) is offering.

Iceland Coolers

Apr 14, 2025  on Shopify

App is amazing, exactly what is needed. We needed daily inventory reporting particularly. This app does so much more. Looking forwardto exploring. They gave us a very generous trial period without paying!

Difford's Shop

Apr 02, 2025  on Shopify

Rio was very helpful in setting up the Assisty app and explaining the various reports...so far so good!

Sovente

Mar 25, 2025  on Shopify

I really like this app to check inventory, it is full of reports. Also i really appreciate Rio Vu that helped me to understand some very good features. 10/10

GreenHec

Mar 25, 2025  on Shopify

Great Inventory Management Tool with Excellent Support I've been using Assisty for inventory planning, and it has significantly improved my stock management process. The app offers great insights and helps me optimize my supply chain efficiently. A special shoutout to Darius from the support team—his assistance was outstanding! He was extremely knowledgeable and went the extra mile to answer all my questions. One area for improvement would be the loading times, which can sometimes feel a bit slow, and the responsiveness on smaller screens could be better. That being said, Assisty is a fantastic tool, and I highly recommend it to anyone looking for smarter inventory management!

Samartha Market

Mar 20, 2025  on Shopify

The Developer support experience is very customer friendly. We were able to choose appointment times literally on same day if needed. We were able to hop on a web conference and connect with a video call. All of my questions were answered pretty much on the spot. Very supportive team. Also we being in a startup phase, the developer team offered for extended trial period. This is a very nice gesture and anyone trying to get business up an running would appreciate this, and so do we. As far as the app, already tried few of the reports and its has ton of information. Lots of useful metrics, various features of a true analytical engine for inventory optimization. We highly recommend this app.

Hundben.se

Mar 18, 2025  on Shopify

Darius gav me excellent support regarding the new Replenishment center. Shared screen to show me all features and also activated some settings on my account for better replenishment functionality. 10/10! :)

Gladfellow

Mar 17, 2025  on Shopify

It's a really helpful app for understanding blind spots around inventory management. The data is extremely useful and would take weeks to put into an excel sheet manually. It's a learning curve and there is a LOT of data, but they will meet with you at any time to assist. Great app and worth the $$, which is going to be more than your usual app.

SimpleXpressTT

Mar 17, 2025  on Shopify

Incredible App. Helps us to save time and streamline our inventory management. And they have really good support. Darius was super helpful. I highly recommend

Maison Khloe

Mar 05, 2025  on Shopify

Darius walked me through the program, all I can say is WOW! There is such an incredible amount of reporting which can be personalized and filtered to exactly what you need. I was looking for a program do help me with forecasting and historical data and this does so much more in replenishment and stock predictions. Very pleased with my choice. Darius was very nice, helpful and answered my questions.

Original Fit Wear

Mar 04, 2025  on Shopify

Fantastic app! I have been struggling with split inventory between 2 warehouses and knowing what items to restock, when to do it and how many need to be orders. Steve was extremely helpful on our call and explained the main reports I will need. Normally I don't book demo calls and just try to figure it out myself - but I highly recommend booking a demo with Steve as this has been incredibly helpful!

Huega House

Feb 02, 2025  on Shopify

Great app. I just downloaded so don't have too much experience using it yet. But from what I see so far, the value is clear.

Kukara Games

Jan 21, 2025  on Shopify

Darius Nguyen fue super amable y me ayudó exactamente con la información que necesitaba, excelente servicio al cliente

Striā Lab

Jan 20, 2025  on Shopify

Still getting to grips with the app, but it seems to have the inventory forecasting capabilities we need. Darius was really helpful on our demo call!

VORO MOTORS

Jan 12, 2025  on Shopify

Had a great time with onboarding session with steve, looking forward to use this tool for our inventory needs.

Critter & Co. Pet Outpost

Jan 06, 2025  on Shopify

While there is a bit of a learning curve, with some patience it is a very thorough and helpful app. Their customer service is really great and willing to help and take feedback on how to improve their program. Very extensive reports - I look forward to learning all the features of this great app.

Meeno Cosmetics

Jan 06, 2025  on Shopify

Had an onboarding call and Rio was amazing! Made the whole process super seamless and easy to understand. really helpful team and great app so far!

Grace & Able

Jan 01, 2025  on Shopify

Very affordable and powerful way to track shopify inventory. Great to be able to customize reports, and get alerts for stock outs and over stocks. The team are very helpful too, Rio walked us through all the key points of the product which means we can get full value from it. Also really like that we can exclude skus (gift cards), and do some sales forecasting.

Jaibros

Dec 23, 2024  on Shopify

These guys are really helpful i have not seen other apps to support like this , they are always online to assist as well as steve made a video call to make me understand new features as well as resolve my problem. This app has lots of features you can do anything with your inventory plan , inventory revenue , future forecast sales , files are automatically generated with lots of useful stuff. Thanks steve once again for the guidance and helping.

Bamsedyra

Dec 16, 2024  on Shopify

Just installed the app but great experience so far. Spoke to Steve and he set-up a free trial period that is long enough for me to really get a feel for the app and how it might help my business bamsedyra.no. Recommend!

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