Reviews: Asklayer Survey & NPS for pros

Customer reviews: Asklayer Survey & NPS for pros

Reviews (127)

Overall rating

5

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What Merchants Think

The app "Asklayer Survey & NPS for pros" generally receives high praise from merchants. They value its user-friendly interface, excellent customer support, and the high response rates it garners. Many users highlight the app's seamless integration with Shopify and its efficiency in capturing and analyzing customer feedback, which significantly enhances the shopping experience.

Key Strengths

Exceptional customer support with fast response times.
User-friendly and easy to set up.
High response rates and effective feedback collection.
Rich customization options, including skip logic and question randomization.
Multi-channel survey capabilities.
Seamless integration with Shopify and support for flows and automations.
Useful features such as data saving and AI-driven insights.

Common Concerns

Some users report confusion regarding the availability of a free plan.
Occasional bugs, though they are quickly resolved by the support team.
Design and translation setup can sometimes feel less intuitive.
Pricing is perceived as high by some, but justified by the features and support provided.

Final Thoughts

Overall, "Asklayer Survey & NPS for pros" is highly regarded by merchants for its comprehensive features, ease of use, and outstanding support. While there are some concerns about pricing and minor setup complexities, the app's strengths in enhancing customer engagement and providing valuable insights outweigh these issues. It stands out as a top choice for businesses looking to improve customer experience and feedback processes on Shopify.

CozyNestLivingg

Mar 11, 2025 on Shopify

Deep integrations with Shopify flows is such a big help and a big thanks to the support team that helped me set it up.

Husnain Organic Store

Mar 11, 2025 on Shopify

The AI is amazing, honestly.

OGAL

Mar 10, 2025 on Shopify

Skip logic and AI makes this a no-brainer for us. If you are considering other survey apps install and try this one first. You won't be disappointed.

NouveauFinds

Mar 09, 2025 on Shopify

Best NPS app by far.

WearNestt

Mar 09, 2025 on Shopify

It was a little confusing at first with the single page survey and email template setup but the documentation is good. Once I got the hang of it it's a great app.

TechPulseee

Mar 07, 2025 on Shopify

Our customers are giving more feedback using this than our previous app.

CozyNestLivingg

Mar 07, 2025 on Shopify

Our customers are giving more feedback using this than our previous app.

DreamSwaye

Mar 07, 2025 on Shopify

Using it for NPS and it's better than everything else we've tried.

UrbanCoveApparell

Mar 06, 2025 on Shopify

Crosstab analysis is great and Anthonys explanations and help getting started alone are worth the cost.

EverSkyCoo

Mar 06, 2025 on Shopify

Great app

MysticAuraaa

Mar 02, 2025 on Shopify

Using it for NPS and it's better than everything else we've tried.

PristineFlair

Mar 01, 2025 on Shopify

Great app

Serene Spacesss

Mar 01, 2025 on Shopify

Crosstab analysis is great and Anthonys explanations and help getting started alone are worth the cost.

LuxeWagon

Feb 28, 2025 on Shopify

Our customers are giving more feedback using this than our previous app.

Rustic Gloww

Feb 28, 2025 on Shopify

Best NPS app by far.

Sunburst Goods

Feb 27, 2025 on Shopify

Thank you Thank you Thank you

Coastal Glow Co.

Feb 27, 2025 on Shopify

It was a little confusing at first with the single page survey and email template setup but the documentation is good. Once I got the hang of it it's a great app.

Doctor Trigger

Feb 26, 2025 on Shopify

Great app, great support

Bold & Polished

Feb 26, 2025 on Shopify

The AI is amazing, honestly.

Twinklefyy

Feb 26, 2025 on Shopify

Deep integrations with Shopify flows is such a big help and a big thanks to the support team that helped me set it up.