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Customer reviews: Apptile ‑ Mobile App Builder

Develop by Apptile

Reviews (174)

Overall rating
5

What Merchants Think

Merchants generally express strong satisfaction with "Apptile ‑ Mobile App Builder". The platform is praised for its ease of use, the speed of app development, and exemplary customer service. Most users highlight the app's contributions to enhancing customer shopping experience and facilitating business growth. However, there are occasional concerns reported regarding customer service and the functionality of certain features.

Key Strengths

  • Exceptional customer service that is responsive and helpful in troubleshooting and customization.
  • Ease of app setup and user-friendly interfacing.
  • High levels of customization with diverse design options and features.
  • Swift transition and app deployment process.
  • Strong support for integrations, beneficial for live sellers.
  • Intuitive design tools allowing merchants to create apps that reflect their brand identity.

Common Concerns

  • Instances of poor communication and unresponsiveness from the customer support team.
  • Reported bugs and glitches, though often addressed promptly.
  • Lack of responsive mobile editing options for managing the app on the go.
  • Occasional issues with app updates and feature improvements.

Final Thoughts

Overall, "Apptile ‑ Mobile App Builder" is well-received by most users, who appreciate its user-friendliness and comprehensive customer service. While there are some areas for improvement, particularly in communication consistency and advanced feature deployment, the app remains a recommended choice for businesses seeking flexible app solutions that align with their brand and operational needs.

Hello Peach

Oct 29, 2024  on Shopify

Apptile set up has been so wonderful. The team (Rajani T) did a wonderful job creating the app for me and then walking me through how through how to use it. I am very greateful for Apptile!!

2313 Glitter Ave Boutique

Oct 27, 2024  on Shopify

We have been very happy with out switch to Apptile from our previous live selling platform. The entire team is extremely responsive and has implemented almost every single feature we've requested! Our customers have responded well and our sales have stay consistent which is a true testament to the team at Apptile working hard to make sure that their app is user friendly and customizable to our boutique and customer needs! We would definitely recommend to any live selling boutiques or those in need of a beautiful app!

Erin.Lane Bags

Oct 20, 2024  on Shopify

I switched to Apptile from another app company, and have been impressed with the customization of the app, how attentive the support is and how seamlessly they were able to transition my app quickly. The team is very knowledgeable, and having spoken to the co-founder several times, including for my discovery call, I feel very confident with the switch. The team is wonderful and this feels more like a platform that is dedicated to my success without charging me for that success. Very hopeful and excited to kick off the holiday season with my new app on Apptile.

The Barn Boutique

Oct 15, 2024  on Shopify

Great customer service and so easy to get started! So glad I picked Apptile to help my customers easily find things they love at my boutique!

The Pink Tulip Clothing

Oct 06, 2024  on Shopify

Apptile's customer service is exceptional! I have never worked with anyone in this industry that has ever been as quick at getting things resolved or taken the initiative to make things work for us that aren't necessarily included in their app functions. They have gone above and beyond for us and I would choose them over again! I also love their analytics and ease of use. Highly recommend working with Apptile!

Poppy and Polka Dot Boutique

Sep 29, 2024  on Shopify

Apptile has been a great transition from our previous app host- Comment Sold. Creating and designing the app is easy- I love how you can update and redesign in minutes. Support has been great too, they are helpful when issues arise and can usually help figure things out in a day.

Villari Chic

Sep 24, 2024  on Shopify

I recently switched from a different app provider to AppTile for the ease of my app being connected to my website through Shopify. AppTile was extremely easy to work with. They were there for any questions, hopped on calls when needed, and open to my ideas & requests. I'm very happy with how my new app has been working & am glad I made the switch!

Allyriane Briard

Sep 19, 2024  on Shopify

We absolutely love apptile. Their customer service is incredible and they fix any issues we have immediately. Done

The Brush Boutique

Sep 16, 2024  on Shopify

AppTile is the third mobile app company I have worked with for my business and I feel that all of the “wish list” items that I kept building while with the prior apps are all satisfied with AppTile. The developer team has been extremely receptive and available when needed, walking me through all of the transition and setting me up for success. I feel extremely confident that this app is going to provide our customers with an experience they will love!

KOFE HY

Sep 16, 2024  on Shopify

Had a great experience with Apptile thus far, it didn’t take too long to get it set maybe 2 weeks for me, I do wish they had a mobile version of their app for me to make updates to my store easily when I’m on the go. But the customer service is great I always get a quick response! I’m happy never thought I’d have an app!!

Sincerely G&G

Sep 08, 2024  on Shopify

We absolutely love apptile. Their customer service is incredible and they fix any issues we have immediately. We used other app builder programs and it was so difficult to contact support staff. They make the process seamless!

Root to Tip

Aug 03, 2024  on Shopify

Apptile offers a wide range of customization options for your mobile app. You can choose from various themes, personalize layouts, and integrate your brand elements to create a cohesive look and feel that reflects your brand identity.

GiGi's Emporium

Jul 22, 2024  on Shopify

They have been a great company to work with! Walk you through the process step by step.

Harland and Jayne

Jun 27, 2024  on Shopify

This has been such an easy transition while moving over from CommentSold's App to AppTile! They helped walk me through how to set up my app, did the main process for me, and even would join on calls with me while I figured out how to navigate certain aspects of the app. They are extremely hands on and are ready to help when any questions pop up! You definitely don't want to pass on working with them!

Hustle and Shine Boutique

Jun 27, 2024  on Shopify

I have absolutely loved working with the team at Apptile! They made creating and utilizing my app for my boutique so easy. My app was created in less than a week and my customers are loving it! I love how easy it is to design and fit my brand. I can change it often and with ease. Push notifications go out right on time and are easy to create and schedule. The team is responsive and helpful to all my questions. I look forward to growing my business with Apptile!

Urban Threadz Boutique

Jun 27, 2024  on Shopify

I have had such a great experience with Apptile. The team is ready and willing to help with anything at a moments notice. They are diligently working on more and more integrations for those of us that are Live sellers, this is a huge relief as a lot of us have moved from Commentsold and were in need of this. A huge thanks to Saif and Vishar and the whole amazing team at Apptile! We look forward to a long relationship!

Metro Wholesale SD

Apr 10, 2024  on Shopify

Easy to use editor, highly customizable. Amazing app with all the features you need to get an APP up and running!

Eyefood Factory Australia

Apr 04, 2024  on Shopify

I switched to Apptile after 4+ years with Shopney. While their customer service has always been top-notch, the primary reason for my switch was the price structure and what each plan includes. Once competitive in the past, Shopney's plans have become relatively expensive, with a significant price gap between plan 1 and 2. During my evaluation, I also tried two other competitors: one was too expensive for plan 1 without offering significant differentiation from Shopney, and the other was frustrating, as basic options required upgrading to the next plan, making it difficult to envision using the platform. In contrast, I found that Apptile offers more value for the money with fewer restrictions on main features and a fresh interface on the client side. While some customization options may require switching to a bigger plan, I don't recall feeling disappointed often when building the interface with features available only on another plan. Additionally, I appreciate that Apptile doesn't confine you to restrictive or unattractive themes. As a former Shopney client, I also had access to a few features "for free," such as having a quick menu at the bottom, but Apptile offers this as a standard feature to all without extra charges. I also prefer Apptile's more dynamic global interface, particularly the 'Explore' feature, which allows for a dynamic product exploration experience without the need to create it; it's ready to go. Additionally, the menu is highly customizable and can be used to display other types of info than the bottom one for quick navigation. I found they nailed it in terms of UI. Their support is also very responsive, and it's evident that internal teams collaborate effectively, resulting in efficient issue resolution. While the admin interface is straightforward, involvement was necessary for me due to my previous apps being live with my dev accounts for Android and Apple. Apptile proactively contacted me and guided me step by step. BUT be assured, they can also post the app on your behalf with their accounts, saving you dev time and money every year. Your app will still be listed under your name; it will just be published by them. Totally fine to start, and almost none of your clients will see the publisher's name. While Apptile's editing interface can be initially confusing and occasionally buggy (you may have to refresh the page if all changes have not been published, and press the publish button again), I've noticed improvements, and they continue to refine it. Despite these minor issues, the platform offers significant cost savings and an engaging experience for both myself and my clients. I'm pleased with my decision to switch.

Plant your own tree in the Amazon rain forest

Mar 28, 2024  on Shopify

The responsive and fast customer service and expert guidance through the development process are highly praised.

MOLIAE Beauty

Mar 27, 2024  on Shopify

Get it, this app! It is the most easy, professionally looking and does all the hefty lifting to get you in both app stores and so easy to make updates to your app store. The free plan get you started and then you can upgrade with more support to get brand awareness and results. I highly recommend this app, thank you !!!

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