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Customer reviews: SureCust Forms Builder, Locks

Develop by SureCust

Reviews (53)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with the "SureCust Forms Builder, Locks" app. The app is particularly praised for its effective functionality in creating custom forms for onboarding, registration, and verification processes, especially in B2B settings. Many users highlight the ease of use and the high quality of customer service, which is described as responsive and helpful. Though a few users encountered issues, they were typically resolved quickly by the support team.

Key Strengths

  • Easy to use with a user-friendly interface.
  • Highly customizable features meeting specific business needs.
  • Very responsive and helpful customer support.
  • Integration compatibility with Shopify.
  • Effective in solving authentication and form-related tasks.
  • Affordability and fair pricing model based on usage.

Common Concerns

  • Occasional issues with integration, though resolved promptly.
  • Email setup and notification configurations can be challenging without assistance.

Final Thoughts

The "SureCust Forms Builder, Locks" app has received overwhelmingly positive feedback from merchants. Its ability to streamline operations with customizable forms, coupled with exceptional customer support, makes it a highly recommended tool for businesses looking to manage onboarding and registration processes efficiently. While some challenges exist, particularly with integration and setup, the proactive support team ensures they're addressed swiftly, enhancing the app's overall utility and reliability.

Keystone Crystals

Oct 02, 2024  on Shopify

Great product, direct integration with shopify and directly integrates with account verification emails sent through shopify. Perfect for wholesale stores that want to eliminate the manual collection of business info, and I love that you can automatically approve accounts, that makes the user experience 10 times better!

UJEANSUSA

Sep 29, 2024  on Shopify

The best app ever, I found exactly what I needed for my store. Had to fix a bug, the support was really quick and fixed the bug for me. Best support and app ever. Highly recommended if anyone needs this feature.

Arjana Cosmetics

Sep 25, 2024  on Shopify

The app functions perfectly! I Requested a few adjustments, and they addressed my additional requests and implemented those features within a day. Great App and Customer Support! I hope they continue to grow and create more apps. Thanks again.

Techcell

Sep 18, 2024  on Shopify

This is a great app for creating a wholesale customer registration form. It’s easy to use and looks professional. Your team is friendly, super quick to respond to messages, and always happy to assist with any request! Everything you have worked on with us has been perfect.

Tri-Tek Electronics

Aug 25, 2024  on Shopify

This app did exactly what we needed it to! And the support has been fantastic! We needed some small adjustments to the form and submission process, and the developer worked quickly and clearly to make it happen. Very pleased!

Universal POD UK

Aug 18, 2024  on Shopify

Needed a simple to create/use form app that created a nice looking wholesale customer registration form for our website. This did the job perfectly. Until we realised that the County(State) hard coded options were incorrect. Their support team jumped straight on it and within a few hours had fixed the issue and updated the entire UK county options. Very good app and very good support. Recommend.

Esoteric London Wholesale

Aug 17, 2024  on Shopify

I couldn’t set it up correctly so I emailed support and they responded and fixed it within about an hour, on a Sunday! Great service

Love Zero Negative

Aug 12, 2024  on Shopify

Thanks for all your help setting things up with our new website. Your team is friendly, super quick to respond to messages, and always happy to assist with any request! Everything you have worked on with us has been perfect.

SHOWCASE

Jul 20, 2024  on Shopify

This is exactly what I have been looking for! I have a wholesale side of my shop for which I needed a better registration system. I was using a paid for app but as a very small business just starting out who only needed one basic custom form, I hated paying such a fee while I still had to use a workaround on my site to make the user flow not terrible(not great either). SureCust fixed all of that for me! Within an hour of installing the app, I had a new workflow for my wholesale applicant that is streamlined and simple. Not to mention as a sole proprietor business owner with plenty to do to run the business, I was able to cut my administration flow down to two steps. It does everything I need and is extremely fairly priced as their model is based on the number of custom forms you need. As with other reviews, their support is polite, fast, and responsive. I had a couple of custom requests that they implemented immediately. As a UX designer by trade, I can't help but make improvement suggestions, to which the support team is delighted and eager to add to the app.

BNQ Gown Care

Jun 29, 2024  on Shopify

Absolutely impressed with the fast and friendly support I received. I truly appreciate that they responded quickly, even over the weekend. Highly recommend!

Pretty Flower Farm Wholesale

May 05, 2024  on Shopify

Yes, the app is amazing, but what's just as good is the wonderful customer service I have received. The team is quick to respond to all of my questions and requests. Everything I asked for was completed perfectly and with care. Thank you, and I look forward to working with you on this current website and future projects!

Sea Salt Design

Apr 12, 2024  on Shopify

One of the best apps I have got on my store. It's so easy to use and if you have any problems then customer service are so quick to help. I needed to tweak the form to match my layout and they created me a custom form the next day!! Incredibly pleased with the service and couldn't thank you guys enough. Super hard working and I look forward to working with you.

Weber Marking Systems

Apr 04, 2024  on Shopify

We got the APP on the recommendation of Shopify. We are totally thrilled. The support works extremely quickly and reliably. App works without any problems and we are very happy.

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