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Customer reviews: SureCust Forms Builder, Locks

Develop by SureCust

Reviews (53)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with the "SureCust Forms Builder, Locks" app. The app is particularly praised for its effective functionality in creating custom forms for onboarding, registration, and verification processes, especially in B2B settings. Many users highlight the ease of use and the high quality of customer service, which is described as responsive and helpful. Though a few users encountered issues, they were typically resolved quickly by the support team.

Key Strengths

  • Easy to use with a user-friendly interface.
  • Highly customizable features meeting specific business needs.
  • Very responsive and helpful customer support.
  • Integration compatibility with Shopify.
  • Effective in solving authentication and form-related tasks.
  • Affordability and fair pricing model based on usage.

Common Concerns

  • Occasional issues with integration, though resolved promptly.
  • Email setup and notification configurations can be challenging without assistance.

Final Thoughts

The "SureCust Forms Builder, Locks" app has received overwhelmingly positive feedback from merchants. Its ability to streamline operations with customizable forms, coupled with exceptional customer support, makes it a highly recommended tool for businesses looking to manage onboarding and registration processes efficiently. While some challenges exist, particularly with integration and setup, the proactive support team ensures they're addressed swiftly, enhancing the app's overall utility and reliability.

Helly Hansen Pro Uniform

Feb 08, 2025  on Shopify

This app was just the form tool we were looking for to handle our custom onboarding system for new customers. We are extremely pleased with the end result. And support is rock-solid. Highly recommend!

L.I.T. Merchandising Shop

Feb 07, 2025  on Shopify

Super easy and handy plugin and quick support!

Used Frac Tanks

Jan 21, 2025  on Shopify

Great tool get a nice looking form on our store. Easy to add to the store and adjust as needed. Support has been great to work with and able to get all of my questions answered. No complaints!

อะไหล่เครื่องประดับ

Jan 15, 2025  on Shopify

มันดีมากสำหรับการใช้งาน ปรับแต่งได้ตามต้องการ ฝ่ายสนับสนุนให้คำปรึกษาดีเยี่ยม

Gladfellow

Jan 14, 2025  on Shopify

This app has made it easily to solve authenticating possibly fraudulent orders. We use their email sign up form, but converted to a verification form and it has been perfect. Very easy to use and the best looking of all the custom form apps we tried. Highly recommend.

HISWISER Computer

Jan 13, 2025  on Shopify

The APP interface is very nice, the response is very fast, and the customer service personnel are very responsible.

AIMANARTS

Jan 11, 2025  on Shopify

Extremely great support from the app and developer. Thank you so much.

GTS

Jan 09, 2025  on Shopify

Super helpful and fast!

SUPREME VAPE

Jan 07, 2025  on Shopify

Very fast response team. Got the job done quickly as well! Highly recommend them

Raw Dog Chews Wholesale

Jan 07, 2025  on Shopify

great customer service and got up in running very quickly. barely no set up is even required. Highly recommend this app for wholesalers.

TIMELEAF

Dec 29, 2024  on Shopify

I found this app very useful for making custom forms and using them in my store. The custom form-making is full of several features with all the information types that I needed. And the Surecast team is also very helpful, providing support all the time. Thanks for developing this app.

WLM Wholesale

Dec 28, 2024  on Shopify

This app is exactly what I needed, and functions just as well (if not better) than all the other more expensive apps I’ve tried. I had a lot of trouble setting up my email notifications to my customers with the app for some reason, but customer service did it for me so fast!

Special Needs Computer Solutions

Dec 25, 2024  on Shopify

Awesome help. Great forms. Thank you so much.

Riley & Rex

Dec 11, 2024  on Shopify

Amazing customer service. Nery helpful and patient. What a team!

Chiroflow USA

Dec 10, 2024  on Shopify

I used to use the Shopify form. But they don't have the features I need, like auto approval, customer tags and redirect to login. This app is very good. I created custom forms for 2 of my B2B stores. It's easy to create, customizable and meets all my needs. I contacted support once for a customization and got a response in a second! They get the job done very quickly. I recommend this app!

Brilla

Dec 08, 2024  on Shopify

The support provided was exceptionally prompt, surpassing my expectations. The team demonstrated a high level of technical expertise in understanding requirements and resolving issues efficiently. Overall, I am very much satisfied with the service.

B2B Luciole et petit pois

Nov 29, 2024  on Shopify

Lighting fast support, easy to set up and... again, great support. Our request for supports were addressed within seconds! You can't go wrong trying this app, 100% go for it.

Florencia Trade s.r.l.

Nov 18, 2024  on Shopify

Perfect app...easy to use. Customer service TOP!

Wild Iris Flower Co

Nov 16, 2024  on Shopify

Thank you for providing excellent customer service! Your team is the best—always quick to respond, offering a wide range of services beyond the app, and consistently available to assist. I highly recommend SureCust!

Wessi Wholesale

Oct 31, 2024  on Shopify

I can’t say enough good things about the team behind this registration form app! They are exceptionally responsive and go above and beyond to meet customer needs. Not only are they knowledgeable and professional, but they also ensure a quick turnaround for any requests or issues we had. Every interaction has been smooth and reassuring, with clear communication and timely updates. Their attention to detail and commitment to delivering outstanding service really sets them apart. Thanks to their support, we implemented the app seamlessly, and it has made a positive difference to our business. Highly recommended for anyone looking for both a great product and fantastic support!

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