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Customer reviews: SureCust Forms Builder, Locks

Develop by SureCust

Reviews (53)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with the "SureCust Forms Builder, Locks" app. The app is particularly praised for its effective functionality in creating custom forms for onboarding, registration, and verification processes, especially in B2B settings. Many users highlight the ease of use and the high quality of customer service, which is described as responsive and helpful. Though a few users encountered issues, they were typically resolved quickly by the support team.

Key Strengths

  • Easy to use with a user-friendly interface.
  • Highly customizable features meeting specific business needs.
  • Very responsive and helpful customer support.
  • Integration compatibility with Shopify.
  • Effective in solving authentication and form-related tasks.
  • Affordability and fair pricing model based on usage.

Common Concerns

  • Occasional issues with integration, though resolved promptly.
  • Email setup and notification configurations can be challenging without assistance.

Final Thoughts

The "SureCust Forms Builder, Locks" app has received overwhelmingly positive feedback from merchants. Its ability to streamline operations with customizable forms, coupled with exceptional customer support, makes it a highly recommended tool for businesses looking to manage onboarding and registration processes efficiently. While some challenges exist, particularly with integration and setup, the proactive support team ensures they're addressed swiftly, enhancing the app's overall utility and reliability.

SHOWCASE

Jul 20, 2024  on Shopify

This is exactly what I have been looking for! I have a wholesale side of my shop for which I needed a better registration system. I was using a paid for app but as a very small business just starting out who only needed one basic custom form, I hated paying such a fee while I still had to use a workaround on my site to make the user flow not terrible(not great either). SureCust fixed all of that for me! Within an hour of installing the app, I had a new workflow for my wholesale applicant that is streamlined and simple. Not to mention as a sole proprietor business owner with plenty to do to run the business, I was able to cut my administration flow down to two steps. It does everything I need and is extremely fairly priced as their model is based on the number of custom forms you need. As with other reviews, their support is polite, fast, and responsive. I had a couple of custom requests that they implemented immediately. As a UX designer by trade, I can't help but make improvement suggestions, to which the support team is delighted and eager to add to the app.

BNQ Gown Care

Jun 29, 2024  on Shopify

Absolutely impressed with the fast and friendly support I received. I truly appreciate that they responded quickly, even over the weekend. Highly recommend!

WP Wholesale

May 14, 2024  on Shopify

So far the app does everything we need. The support team is lightning-fast and incredibly helpful.

Pretty Flower Farm Wholesale

May 05, 2024  on Shopify

Yes, the app is amazing, but what's just as good is the wonderful customer service I have received. The team is quick to respond to all of my questions and requests. Everything I asked for was completed perfectly and with care. Thank you, and I look forward to working with you on this current website and future projects!

Sea Salt Design

Apr 12, 2024  on Shopify

One of the best apps I have got on my store. It's so easy to use and if you have any problems then customer service are so quick to help. I needed to tweak the form to match my layout and they created me a custom form the next day!! Incredibly pleased with the service and couldn't thank you guys enough. Super hard working and I look forward to working with you.

Weber Marking Systems

Apr 04, 2024  on Shopify

We got the APP on the recommendation of Shopify. We are totally thrilled. The support works extremely quickly and reliably. App works without any problems and we are very happy.

BLCK B2B

Apr 03, 2024  on Shopify

This app has been incredibly useful, and their customer support is excellent.

Pesasun Großhandel

Feb 18, 2024  on Shopify

I need the app for a B2B Shop. Customer Service is really good. The app is really good, too.

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