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Customer reviews: SureCust Forms Builder, Locks

Develop by SureCust

Approve Mate is a Shopify app designed to streamline order approval workflows for merchants. This review covers its features, pros, cons, and real user experiences to help you decide if it's the right tool for your store.

Reviews (57)

Overall rating
4.8

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with the "SureCust Forms Builder, Locks" app. The app is particularly praised for its effective functionality in creating custom forms for onboarding, registration, and verification processes, especially in B2B settings. Many users highlight the ease of use and the high quality of customer service, which is described as responsive and helpful. Though a few users encountered issues, they were typically resolved quickly by the support team.

Key Strengths

  • Easy to use with a user-friendly interface.
  • Highly customizable features meeting specific business needs.
  • Very responsive and helpful customer support.
  • Integration compatibility with Shopify.
  • Effective in solving authentication and form-related tasks.
  • Affordability and fair pricing model based on usage.

Common Concerns

  • Occasional issues with integration, though resolved promptly.
  • Email setup and notification configurations can be challenging without assistance.

Final Thoughts

The "SureCust Forms Builder, Locks" app has received overwhelmingly positive feedback from merchants. Its ability to streamline operations with customizable forms, coupled with exceptional customer support, makes it a highly recommended tool for businesses looking to manage onboarding and registration processes efficiently. While some challenges exist, particularly with integration and setup, the proactive support team ensures they're addressed swiftly, enhancing the app's overall utility and reliability.

SUPREME VAPE

Jan 07, 2025  on Shopify

Very fast response team. Got the job done quickly as well! Highly recommend them

Raw Dog Chews Wholesale

Jan 07, 2025  on Shopify

great customer service and got up in running very quickly. barely no set up is even required. Highly recommend this app for wholesalers.

TIMELEAF

Dec 29, 2024  on Shopify

I found this app very useful for making custom forms and using them in my store. The custom form-making is full of several features with all the information types that I needed. And the Surecast team is also very helpful, providing support all the time. Thanks for developing this app.

WLM Wholesale

Dec 28, 2024  on Shopify

This app is exactly what I needed, and functions just as well (if not better) than all the other more expensive apps I’ve tried. I had a lot of trouble setting up my email notifications to my customers with the app for some reason, but customer service did it for me so fast!

Special Needs Computer Solutions

Dec 25, 2024  on Shopify

Awesome help. Great forms. Thank you so much.

Riley & Rex

Dec 11, 2024  on Shopify

Amazing customer service. Nery helpful and patient. What a team!

Chiroflow USA

Dec 10, 2024  on Shopify

I used to use the Shopify form. But they don't have the features I need, like auto approval, customer tags and redirect to login. This app is very good. I created custom forms for 2 of my B2B stores. It's easy to create, customizable and meets all my needs. I contacted support once for a customization and got a response in a second! They get the job done very quickly. I recommend this app!

Brilla

Dec 08, 2024  on Shopify

The support provided was exceptionally prompt, surpassing my expectations. The team demonstrated a high level of technical expertise in understanding requirements and resolving issues efficiently. Overall, I am very much satisfied with the service.

B2B Luciole et petit pois

Nov 29, 2024  on Shopify

Lighting fast support, easy to set up and... again, great support. Our request for supports were addressed within seconds! You can't go wrong trying this app, 100% go for it.

Florencia Trade s.r.l.

Nov 18, 2024  on Shopify

Perfect app...easy to use. Customer service TOP!

Wild Iris Flower Co

Nov 16, 2024  on Shopify

Thank you for providing excellent customer service! Your team is the best—always quick to respond, offering a wide range of services beyond the app, and consistently available to assist. I highly recommend SureCust!

Wessi Wholesale

Oct 31, 2024  on Shopify

I can’t say enough good things about the team behind this registration form app! They are exceptionally responsive and go above and beyond to meet customer needs. Not only are they knowledgeable and professional, but they also ensure a quick turnaround for any requests or issues we had. Every interaction has been smooth and reassuring, with clear communication and timely updates. Their attention to detail and commitment to delivering outstanding service really sets them apart. Thanks to their support, we implemented the app seamlessly, and it has made a positive difference to our business. Highly recommended for anyone looking for both a great product and fantastic support!

JING YUAN PTY LTD

Oct 31, 2024  on Shopify

I recently started using this app for my business, and I can't recommend it enough! It has completely transformed the way I manage my operations. The user-friendly interface makes it easy to track sales, manage inventory, and analyze performance metrics. I love the customizable dashboards that provide real-time insights, helping me make informed decisions quickly. The customer support team is incredibly responsive and helpful, which is a huge plus. Overall, this app has streamlined my workflow, saved me time, and boosted my productivity. If you're looking to elevate your business, this is definitely the tool you need! Five stars all the way!

RacewayHats

Oct 30, 2024  on Shopify

Had some issues with integration, fast response and they were able to get it set up within an hour.

Wholesale Clothing Suppliers

Oct 27, 2024  on Shopify

I’m genuinely grateful for the SureCust team's support with the registration forms app. From the moment I reached out, they responded incredibly fast and provided detailed, helpful guidance that made the setup process smooth and efficient. Their expertise shines through, and it’s clear they genuinely care about their users’ success. Every time I had a question, they were there to assist without delay, making sure I had everything I needed. It’s rare to find a support team that’s both quick and so genuinely dedicated. Thank you, SureCust, for going above and beyond!

My Store

Oct 22, 2024  on Shopify

The app is great and very easy to use with tons of options. The best is their support team which is very quick and helpful

Balmanuka® Shop

Oct 21, 2024  on Shopify

This Tool is insane! Just easy and so powerful. Very good features and nice UI. Also very good support with super fast reaction. Just a flawless app. Greetings from Germany.

the dahlia house

Oct 19, 2024  on Shopify

Very responsive, knowledgable and quick to implement. Will definitely use them in the future.

Urban Street Clothing

Oct 16, 2024  on Shopify

Was looking to do wholesale and needed some sort of a form. I found SureCust ‑ Customer Forms, the forms are really professional looking and can be customized to what you need.Only took a few minutes to work it out.Needed support and " WOW " very responsive and polite. Recommend yes and support is worth more than five stars,great app and amazing support.

3D Printer | Raise3D

Oct 08, 2024  on Shopify

Tech support team is very responsive and fast to help! very impressed

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