Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (724)

Overall rating

4.9

5

391
4

13
3

3
2

1
1

5

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Paws de Luxe

Jan 13, 2025 on Shopify

great app, great support

Rhythm of Life

Jan 12, 2025 on Shopify

Mellifera Shop

Jan 09, 2025 on Shopify

Sehr guter, sehr schneller Support!

Beauty Sweet Workshop

Jan 07, 2025 on Shopify

The Appointment Booking Appointo is my favorite application. It made my bookings much more fluid and my life easier. I had a small problem today with new variants not showing and needed fast fix. Karan called me fast and helped me resolve the problem in a minute. In general, the application is easy to use, and I was able to set it up myself with video tutorials.

MAAIDA

Jan 07, 2025 on Shopify

Au top, je viens de l'installer et le conseiller m'a super bien accompagné et a installé l'application sur mon site tel que je le souhaitais. Je recommande

Creart Studioz

Jan 06, 2025 on Shopify

Amazing App. Particularly useful if you are also interested in upselling products along-side your appointments. Very responsive customer service team - thank you Karan for your amazing support and help. Highly recommend the app to others!

Date Nite Beaute

Jan 06, 2025 on Shopify

Quick and efficient. Very satisfied with the beginning relationship of this app and it’s customer service I received.

Priya Spa Inc. (CAN)

Jan 06, 2025 on Shopify

Using the app is incredibly simple and has significantly improved the way we manage our online bookings. Karan is not only helpful but also provides clear and concise support whenever needed.

Bohemian Closet

Jan 05, 2025 on Shopify

Karan was very helpful

CYCLUB

Jan 02, 2025 on Shopify

Good app to schedule any service, great response from the support team for queries. Over all i liked it very much and recommend for any service or appointment related products in your shopify site.

Renewd

Jan 01, 2025 on Shopify

Helwé Natural Skincare

Dec 29, 2024 on Shopify

Amazing app, great service, I highly recommend it!!!

The Allure Lab

Dec 22, 2024 on Shopify

Its a great app for booking you appointment

Pet Door Solutions

Dec 21, 2024 on Shopify

Great app, and great support. I have been pleasantly surprised by the customization options and quick response to any questions that I had. 10/10 recommend.

Escuela Matroniwi

Dec 18, 2024 on Shopify

fácil de usar, buen soporte técnico.

Tenomi

Dec 15, 2024 on Shopify

Application intéressante et complète pour gérer des réservations. Si vous êtes une entreprise d'une seule personne avec une capacité d'un client par créneau horaire c'est parfait même si la version de base. Sinon il vaut mieux commencer directement en ayant la version premium a l'esprit.

9Heavens

Dec 15, 2024 on Shopify

Karan is helpful and the app work well. definitely recommend this

Astral Hippie Astrology

Dec 12, 2024 on Shopify

Appointo is new to me, and I found it intuitive and quick to setup. Where I had some issues with slight variances in my system setup, Karan hopped on a call and fixed all my queries in a live call. So far I am very happy I changed over to Appointo, and look forward to using their service! Thanks Karan for helping to find a solution that works, sincerely appreciate the time, patience and swift work! With grateful thanks, Liezl

Golddess Alchemy

Dec 08, 2024 on Shopify

The app is exactly what I was looking for, and the support team is incredibly helpful and very responsive. Highly recommended!

scalemarketingsavvy

Dec 05, 2024 on Shopify