Reviews: Appointment Booking App ointo

Customer reviews: Appointment Booking App ointo

Reviews (851)

Overall rating

4.9

5

273
4

9
3

3
2
1

4

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

RacingTours Webshop

Sep 23, 2024 on Shopify

Dress Cozy

Sep 23, 2024 on Shopify

Good customer service. App apparently is working well. Still need to complete the setup, but it is promissing

ShadedbyShanell

Sep 22, 2024 on Shopify

great app. LOVE that it's free! my favorite feature is being able to add questions to the booking process. love that i will be able to know what my customers will expect before their appt.

TheGroomParadise

Sep 19, 2024 on Shopify

Great and fast customer service, they help you where possible. I had a lot of request for changes with the Embed and Shubhankar helped me a very quick and kindly. Appreciate all the help and this app is 100% recommended.

Prestige Rental Solutions Ltd.

Sep 19, 2024 on Shopify

Very great customer service!

Akrolordag & Capoeira CTMV

Sep 19, 2024 on Shopify

Has all of the functions that I've been looking for and has been incredibly helpful. Easy to use! Reccommend it! They are always very helpful and quick to assist!

My Store

Sep 18, 2024 on Shopify

Very useful - I have no prior experience but the ability to call and message 24/7 is awesome. I have set up what seems like a very complex task in only a couple of days. Very satisfied with the app and very helpful staff

Indoor Golf Club CA

Sep 17, 2024 on Shopify

Great support and even though functionality is not always exactly how I would like (it's about 90% there though!) they are open to making changes quickly when needed.

Fátima Teixeira

Sep 15, 2024 on Shopify

I have been using this app for a month now. Great support service!

5D Earth Speaks

Sep 10, 2024 on Shopify

Wonderfully quick support responses. Always very helpful!

My Store

Sep 10, 2024 on Shopify

absolutely love this app customer service was really helpful

Akrolordag & Capoeira CTMV

Sep 08, 2024 on Shopify

Has all of the functions that I've been looking for and has been incredibly helpful. Easy to use! Reccommend it!

amedcine

Sep 06, 2024 on Shopify

Great support and great app ! They deserve more than 5 stars

MJ Clubz

Sep 04, 2024 on Shopify

Great option and Services available and very easy to use.

Osborne's Farm & Garden Centers LLC

Sep 04, 2024 on Shopify

We have had very few issues and what issues we have had were taken care of in amazing time. Truly impressed with customer service. Thank you

Jasmine Robson

Sep 03, 2024 on Shopify

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Still more to learn.

Lisbonticketing

Sep 02, 2024 on Shopify

Very nice !

State of Being

Aug 30, 2024 on Shopify

I'm very happy with the support I receive from the team, and the constant updates they provide to improve the app. It feels like they listen to our needs and feedback and update things quickly!

Whitesol

Aug 30, 2024 on Shopify

great app with skilled customer service

Action Jack's

Aug 29, 2024 on Shopify

Fantastic customer service! Shubhankar helped me accomplish exactly what I needed.