Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (836)

Overall rating

4.9

5

540
4

18
3

3
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1
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6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Millennium Swim

Jul 13, 2025 on Shopify

Amazing application and well thought out! I was able to set everything up my self. When I encountered issues, I booked a call an their reps guided me through everything, sharing my screen to make it easier. Would recommend to any service-based business.

Hairgivers

Jul 09, 2025 on Shopify

Very helpful customer service to help customize the app to our wishes.

Island Candles

Jul 08, 2025 on Shopify

LOVE THIS APP - it's a free add-on to my Shopify store and the Customer Support is some of the best I've ever seen! They are patient, resolved my concerns (really it was just operator error) and was able to help in live time within the same day I was having issues!!! 1010101001 gold stars for this app & support!!

Blanco Wellness

Jul 03, 2025 on Shopify

Transcend Podcast Studio

Jul 03, 2025 on Shopify

Great app for our podcast studio clients!

Rent Your Dress Studio

Jul 01, 2025 on Shopify

Sew Lucky

Jul 01, 2025 on Shopify

Love this app!!!

The Griffin Handcrafted Company

Jul 01, 2025 on Shopify

I love this app. So easy to use. And I got the help I needed from Bhagya, she was incredibly friendly and answered every question I asked, for which I am very thankful for. Well Done!

Aesthetic Atelier

Jul 01, 2025 on Shopify

Awesome plugin and excellent support.

Pura Vita

Jun 27, 2025 on Shopify

Great app and awesome customer service!

ZDot Design Studio

Jun 26, 2025 on Shopify

Thank you. Karan was very helpful and fixed my problem

Art Class Brisbane

Jun 24, 2025 on Shopify

Bhagya has been so patient and excellent service, has helped me so much, totally could not have done my calendar without her guidance, thanks so much Appointo for your supportive team.

WaterlooWindowsATX Drapery and Shades

Jun 20, 2025 on Shopify

circuitsports

Jun 20, 2025 on Shopify

Excellent Service and Client Handling Nice

kannonbeach

Jun 18, 2025 on Shopify

Really cool app, there is even a back end for mobile app to work on the go and their support service it's pretty good hey helped me all the way to get it set up and ruing smooth. Thanks!!

Lux Japanese Head Spa

Jun 17, 2025 on Shopify

Outstanding features. It is quite feature rich, which is a good thing, but due to that fact, it may take a bit for some users to figure some more advanced things out. Trust me, it'll be worth it. On the few occasions when we needed support, they were very helpful as well.

ARTROOM101

Jun 14, 2025 on Shopify

J’Taime Brides of Swansea

Jun 13, 2025 on Shopify

meijlis

Jun 12, 2025 on Shopify

Handige app en goede ondersteuning. Werkt perfect voor de boeking van mijn workshops

Vitahub

Jun 12, 2025 on Shopify

We've been testing Appointo and had a couple of technical doubts — Karan jumped in right away and offered fast, clear, and incredibly efficient support. He not only solved our issues but did so with great professionalism and kindness. It's rare to find such responsive assistance. Thanks again, Karan — you made the whole setup process smooth and stress-free!