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Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (724)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Mi tienda

Feb 05, 2025  on Shopify

excelente

Atelier Clash

Feb 05, 2025  on Shopify

Zeer goede app en nog beter service! Ik zou deze iedereen aanbevelen die een kalender app nodig heeft.

Alexandrae Healing

Feb 02, 2025  on Shopify

Hello. I just get in touch with Shubhankar from the helpdesk and he was amazing. He helped me through all the process to fix my issue I had He resolved all of it !!!! so grateful for his work and his kindness. Very helpful person. Best regards Alexandra

NEWURBAN

Feb 01, 2025  on Shopify

Sehr übersichtliche App mit intuitiver Bedienung. Der Kundensupport reagiert schnell und hilfsbereit – eine rundum positive Erfahrung!

THE XIII CO

Jan 29, 2025  on Shopify

I had an amazing experience (twice actually) with Karan, he was patient, knowledgeable, and professional. He was able to not only get our company website to show booking calendars for 3 different services on a single page but helped me with my liquid and .json files. I am a software engineer by trade and even I couldn't figure out the issues I was running into. He was a lifesaver.

Champagne Pour Tout

Jan 29, 2025  on Shopify

Very easy to setup, clear interface and a lot of settings to optimize to our needs. A lot of features already available with the free plan!

Gaysha Paint & Pattern

Jan 29, 2025  on Shopify

Great app that works for customers to book appointments : )

*Sisters* Clothing Collective

Jan 26, 2025  on Shopify

Hilario Studio Pottery

Jan 26, 2025  on Shopify

Encontramos justo lo que necesitamos, simple con un calendario que se pueden superponer horarios, se puede enlazar directamente con google calendar, lo que mas nos gustó es el soporte, atención rápida y soluciones inmediatas, siempre disponibles para ayudarte. Recomendada.

The Wednesday HAUS

Jan 25, 2025  on Shopify

karen was very helpful in helping me with my store. he was very responsive and helped me when I didnt know what I was doing. The app seems very easy to use.

$99 Weddings

Jan 24, 2025  on Shopify

Customer Service has been AMAZING thus far! Definitely recommend!

Master Your Mahjong

Jan 23, 2025  on Shopify

I like the functionality of the app, especially the ability to schedule one booking for a specific date. The customer service team is very responsive.

Cultured Cheese School

Jan 22, 2025  on Shopify

the background support is fantastic!

ARCHIVES OF ZOBO

Jan 22, 2025  on Shopify

Really great to use, looks great and really responsive customer service.

Pike Nursery

Jan 21, 2025  on Shopify

Karan with the support team was extremely helpful is reviewing my use case and providing clear and quick guidance on setting it up.

HME MEDICAL

Jan 21, 2025  on Shopify

Emotionslotse Diana Vesper

Jan 20, 2025  on Shopify

Für mich die passende App. Super Support!

Outlaw Car Audio

Jan 17, 2025  on Shopify

Spec R Motorsports

Jan 16, 2025  on Shopify

The Burnt Sage

Jan 15, 2025  on Shopify

This appointment booking app has been a helpful addition to my online store. As someone who offers services that require scheduling, having a system that integrates directly with Shopify has made managing bookings much easier. Pros: Easy Setup The app is simple to install and configure. It only took a few steps to turn my products into bookable services, and the process was straightforward even for someone without technical expertise. Calendar Integration The ability to sync with external calendars, such as Google and Outlook, ensures that I can manage my schedule effectively without the risk of double bookings. Customizable Features I appreciated the options to customize booking emails and notifications to match my brand’s tone. It adds a personal touch to customer interactions. Payment Flexibility The app supports multiple payment options, including partial payments and deposits, which is perfect for accommodating different customer needs. Automation Automated reminders, cancellations, and rescheduling features save time and reduce manual work. Cons: Advanced Features on Paid Plans Some features, like detailed reporting and advanced scheduling options, are locked behind higher-tier plans. While the basic features are sufficient, it’s something to consider if you’re looking for a more robust setup. Limited Customization on Basic Plan While the app allows for customization, certain options require upgrading to premium tiers, which might not suit smaller businesses with tight budgets. Final Thoughts: This app is a great choice for anyone looking to streamline their booking process and integrate it directly with Shopify. It’s user-friendly, offers solid automation features, and provides enough customization to meet most needs. However, depending on the complexity of your requirements, you may need to evaluate the cost of higher-tier plans to access all the features you need. Overall, this app is a reliable and efficient solution for managing appointments while maintaining a professional customer experience.

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