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Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Reviews (851)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Belskin Shop

Oct 21, 2024  on Shopify

If you are looking for an all encompassing easy booking system you have come to the right place. As an absolute computer geek I was able to implement most of it myself and if I didn't succeed I could put in an online call just a 30 min later. They took over my screen and at 5 min everything was fine. My booking app turned out to be too small and the person from App ointo immediately suggested himself to adjust this incl my branding colors. So they really think along and adjust where needed. There are also a lot of features in it like workflows, notifications,change language,.... In short, a booking system that includes everything with top service and for free!

Glamcraftique

Oct 19, 2024  on Shopify

Fantastic service provided and I am very pleased with the fast results and attention to customer service! Highly recommend!!!

Jordan Beads

Oct 18, 2024  on Shopify

This is an awesome app! It is highly customizable and the support team is always open to accommodating your custom requests. Chat support responds almost immediately.

Tumon Eyumiko

Oct 18, 2024  on Shopify

Would recommend this app to anyone needing appointment availability in their store.

Simply Music FSJ

Oct 17, 2024  on Shopify

BANG DIEP

Oct 16, 2024  on Shopify

The Ointo appointment booking app was super easy to set up. I got stuck adding the page to my shop, but my rep, Shubhankar, helped me right away through Google Meet and as a collaborator. It turns out I had hidden my "Pages" section by accident! Great support—can’t wait to use this app for my business.

SarahBijoux

Oct 15, 2024  on Shopify

love it

Miss Cheeky Buns

Oct 15, 2024  on Shopify

Great customer support always willing to help and solves issues quickly.

Moonlight Beauty Bar

Oct 15, 2024  on Shopify

Very self explanatory, Great if you have services and need to monitor your appointments. in case if you ever need help, there is someone available to help!

Optdigitalmarketing

Oct 15, 2024  on Shopify

Hello Appointment Booking App, I am excited to be using your application! It's an excellent tool for managing Appointment , and the fact that it's free makes it especially helpful for startups. Your support team is fantastic, always providing timely assistance and resolving queries quickly. I highly recommend this application as one of the best!

LILYEVE

Oct 14, 2024  on Shopify

Great app! Great addition to my store

Purposefull Productions- Podcast Studio Plano

Oct 14, 2024  on Shopify

Great booking app and great customer service. I recommend for sure.

In Her Hands

Oct 14, 2024  on Shopify

I love working with this company. Very communicative and will assist anyway they can. Their app is user friendly and easy to use. They work very hard to give the best customer service. I love them and highly recommend them!

Willo Wamopb

Oct 13, 2024  on Shopify

The app was an amazing help to the business and their team is such a big help in the best way possible. It feels like they listen to our needs and feedback and update things quickly!

Williams Furniture

Oct 11, 2024  on Shopify

Easy to use.

Lovelight Handmade

Oct 09, 2024  on Shopify

always super helpful!

Télle Moi

Oct 08, 2024  on Shopify

Really good app, the basic features are very good considering it's free. I had an issue, and he was able to sort it out for me within the hour. Great service

class-one-drive

Oct 08, 2024  on Shopify

Line Choc

Oct 07, 2024  on Shopify

Un outil simple et complet à mettre en place. Le tout gratuit pour la plupart des fonctionnalités, c'est un must-have.

Guardian Cards & Comics

Oct 07, 2024  on Shopify

Customer Service reps are super helpful and fast to respond.

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