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Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (724)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Anna Triant Couture

Mar 22, 2025  on Shopify

I am the least tech savvy person (I think) and I was able to set it all up and integrate it in my store which is amazing! And Shubhankar was super helpful too.

Sit and Smile

Mar 21, 2025  on Shopify

Really helpful customer service. And you are able to embed the calendar in "custom liquid" section of your website page so that a calendar is visible to your customers.

BARONG WAREHOUSE

Mar 21, 2025  on Shopify

App works very well. Support is pretty good. They answer very quickly and have been able to help with all of my issues so far. The one thing I can say could be an improvement is if the app itself does not rely on the booking service being a product page. It's confused some of my customers in the past. I wish it was just a regular website page.

Door&WindowHardware

Mar 19, 2025  on Shopify

LVLY CO

Mar 18, 2025  on Shopify

I am so pleased with this app. It has helped me so much in setting up my work and the customer service is great.

Orca Goalkeeping

Mar 14, 2025  on Shopify

Very helpful as always

Breathe with Aoife

Mar 14, 2025  on Shopify

Very helpful and friendly!

The Angels Pet Store

Mar 13, 2025  on Shopify

Great customer service. Thank you so much for the quick call and the help!!

Shapeez

Mar 13, 2025  on Shopify

Getting start with this app is pretty easy. It's easy to configure and work. There are lots of features to test and experiment with. Support is great, and they made a few adjustments for me. I'm looking forward to trying out some of the more advanced features. I had this app working just the way I wanted in just a few minutes.

Crying Wolfs Natur Pfoten

Mar 13, 2025  on Shopify

Super Service bin zufrieden - alles läuft sehr gut

The Film Invitational

Mar 13, 2025  on Shopify

Honestly the best service of any app i have ever used on Shopify!!! Could not recommend enough!

Simple English Books

Mar 12, 2025  on Shopify

I tried four different apps for my bookings and this one was the most straightforward and had all the features I needed. Bhagya was especially helpful at making sure I was all properly set up.

Native Legacy Tree and Perennial Nursery, L.L.C.

Mar 11, 2025  on Shopify

So Far, so good. I appreciate that the setup is guided and pretty simple. I had one difficulty getting the calendar widget to work, but support was excellent. Timely and ready to help when I was available, which is very kind. They had enough knowledge and experience with Shopify to find my issue and help me resolve it quickly and easily. Looking forward to seeing how this app might enhance the function of my business!

Ecom Lifestyle

Mar 10, 2025  on Shopify

Best experience, Got help to set up my meetings within a few minutes. highly recommend

Reiki with Alex

Mar 06, 2025  on Shopify

Very friendly and quick support. Karan helped me with a trial and got me set up when I had some issues. Looking forward to seeing the full experience of the app.

Clay Alchemy

Mar 06, 2025  on Shopify

Arcardia Collectibles & Exchange

Mar 06, 2025  on Shopify

Quick and responsible, support was awesome fixed a bug our site was experiencing

Kobi Co.

Mar 05, 2025  on Shopify

Responded to my inquiry with a strong solution. Knowledgeable and open to making improvements to customer experience. Excellent customer service!

Rue

Mar 05, 2025  on Shopify

Super helpfull! When I had a question they were available very quickly via Google meet which I appreciated a lot.

veralab-staging

Mar 05, 2025  on Shopify

Ottime funzionalità, facile da utilizzare e assistenza super disponibile!

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