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Customer reviews: Appointment Booking App ointo

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Reviews (851)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Soft Focus Consultations

Nov 12, 2024  on Shopify

BrunoTerapia

Nov 12, 2024  on Shopify

Excellent attention

Dash Cakes

Nov 11, 2024  on Shopify

Karan was amazing! I can’t say enough great things about Karan and the amazing help they provided with getting our website ready! From start to finish, Karan was professional, knowledgeable, and incredibly patient. They listened to all of our ideas and needs, and then brought them to life in a way that exceeded our expectations. Not only did they solve technical issues with ease, but they also offered creative suggestions that really elevated the overall design and functionality. If you're looking for someone who truly knows their stuff and makes the whole process smooth and stress-free, Karan is your go-to person. Thank you so much for all your hard work and dedication—our site looks fantastic!

MONARCH CRICKET

Nov 11, 2024  on Shopify

Karan was an exceptional help in resolving a bug we encountered in the Appointo system for Monarch Cricket. He demonstrated promptness and a deep understanding of the issue, quickly identifying and implementing a solution with professionalism and ease. His technical knowledge and commitment to resolving the problem were impressive, making the entire process smooth and stress-free. Karan’s proactive approach and helpfulness truly stood out. We would give him a 5-star rating and highly recommend his expertise. His contributions have been invaluable, and he would be a fantastic asset in any future projects.

Hermosa Studio

Nov 11, 2024  on Shopify

I’ve been using this booking app for my Shopify store, and I’m really impressed! The setup was a breeze, and it makes managing appointments so much easier. The best part, though, is the customer support—they’ve been fantastic. Super responsive and genuinely helpful whenever I’ve had a question. It’s made a big difference in keeping things organized. Highly recommend it! Special Thanks to MR KARAN and MUKUL for assisting me setup everything , even my emails are going to inbox right now im very very very very happy because i will finally be able to book appointements online for my clients . Best customer support your effort is valuable

Instaberry

Nov 09, 2024  on Shopify

Amazing customer support from Karan and the App saved me a ton of time with my short term rentals. Highly recommend - start with the free version as you get a lot from it. I eventually upgraded to $15 a month which is still cheaper than most non shopify apps.

ABC Animals

Nov 07, 2024  on Shopify

Great customer service

SpaceVR

Nov 06, 2024  on Shopify

To be honest, you don’t have all the opportunities to change some things. But you will simply be shocked how responsive the support is and how quickly they do everything; in fact, this plugin is worth it at least because of the people on that side

camilapazart

Nov 04, 2024  on Shopify

very quick end efficient!!!

FarrEdu

Oct 29, 2024  on Shopify

Great tool

Three Palms Travel Co

Oct 28, 2024  on Shopify

The staff are amazing help and the app is super user friendly if you know what your after, so many add ons and ways to organise your business

Coastal Style NZ

Oct 28, 2024  on Shopify

Great product which lets us do most things we need to. Support has also been excellent - very responsive and quickly resolving the things we needed help with.

Imaj Mind

Oct 28, 2024  on Shopify

Very handy, full of options and awesome support. thanks appointo team.

Let's Talk Sleep

Oct 28, 2024  on Shopify

Great Service! And the app works very well for setting our appointments. Thank You!

Gaia Conceptions

Oct 27, 2024  on Shopify

Shebhankar was so helpful in setting everything up!!! I think this is going to be the perfect app for our needs in booking appointments.

WANDER HOLIDAY TOUR

Oct 25, 2024  on Shopify

very helpful team helped me alot understanding and good in nature work is streamlined resolved my issue in a min and also helped to improve the web all of that i will rate more if there is more then 5 stars thanx to appointo team thanks alot

Workingirls Lingerie

Oct 24, 2024  on Shopify

easy to set up and great customer service, fair pricing.

EL FELIPE

Oct 23, 2024  on Shopify

Karan is very helpful and swift in responding to our request. This app is amazing! Definitely worth a download.

Conscious Studio

Oct 21, 2024  on Shopify

Soapfistication

Oct 21, 2024  on Shopify

I've launched workshops for my business, and this app is working great for getting bookings. I had something I wanted updated (from the default), and they made the update on the backend the same day I requested it. The only thing I wish could change is that if you enable people to join a waitlist, your customers get charged right away - evidently this is because of something on the Shopify checkout process, so can't be changed (at least not with my lack of IT skills). Overall though, it's pretty easy to use once you get through your first one and figure it all out.

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