Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (725)

Overall rating

4.9

5

390
4

13
3

3
2

1
1

5

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Grim Dice Tabletop Gaming

Apr 10, 2025 on Shopify

The Herb Mixologist

Apr 09, 2025 on Shopify

Easy to use. Lots of customization options and customer support it quick and effective.

Mountain Freedom Wellness

Apr 09, 2025 on Shopify

Great app, excellent help and support when I've needed it

Fancywork Yarn Shop

Apr 09, 2025 on Shopify

Very helpful customer service. They got me up and running quickly. Looks like ti will work just fine for our purposes.

OXYENERGY

Apr 09, 2025 on Shopify

Exceptional Support and Seamless Integration! I’ve been using Appointo for my Shopify store, and I am absolutely thrilled with the app and the outstanding customer service. From the moment I installed the app, the process was smooth, and it integrated perfectly into my store. But what really made the difference was the support I received from Karan. They went above and beyond to help me with every step — from installation to understanding how to use the app effectively. Karn’s support was incredibly responsive, patient, and knowledgeable. They guided me through the setup and even helped me add the "Book My Appointment" feature to my store with ease. Thanks to Appointo and Karan, my store now has a professional and seamless booking system that my customers absolutely love. If you're looking for an easy-to-use appointment scheduling app with top-notch customer service, I highly recommend Appointo. Thank you so much, Karan, for your excellent support!

Dorm Decor

Apr 04, 2025 on Shopify

This was extremely easy to set up and the customer service was great

Kobi Co.

Apr 04, 2025 on Shopify

Bhagya Diva provided me with EXCELLENT 5 star service. Very patient. very knowledgeable and kind.

Runway Ready

Apr 03, 2025 on Shopify

Wow! so impressed with the service, the team customised the app to suit my theme without me asking

Inner City Scooters

Apr 03, 2025 on Shopify

The integration with our system was quick and effortless, making scheduling super easy. The customer support team is fantastic—always responsive and helpful. It has streamlined our booking process and improved customer experience. Highly recommended for any business!

fejn jewelry

Apr 03, 2025 on Shopify

easy help und good app

PLlashnbrow

Apr 03, 2025 on Shopify

AMAZING! Great customer service from Bhagya! 100% recommend!

Rent Club

Apr 02, 2025 on Shopify

Very good appointment booking app! Excellent support always there to help as soon as possible too.

My Store

Mar 30, 2025 on Shopify

Karan was really helpful and patient with setting our calendar up. I highly recommend Appointo

colorisdropdesigner

Mar 29, 2025 on Shopify

N You Pte Ltd

Mar 28, 2025 on Shopify

Shubhankar helped very quickly to solve an issue we had, helping us to avoid any disruptions. Thanks very much!

Kart Class

Mar 27, 2025 on Shopify

Awesome app to work with, and the support is high quality. Any issues and they will resolve it really quickly with you. 10/10 app and service

Graceful Cleaning

Mar 27, 2025 on Shopify

great customer service, helped me get everything running smooth and looking good

Lead With Humility & Resilience

Mar 26, 2025 on Shopify

The App is user friendly. and the customer support is excellent.

Over the Moon Dairy

Mar 25, 2025 on Shopify

We wanted to offer booked experiences alongside our retail products and Appointo app has a lot of great options that allow us to tailor this new kind of online product to meet our needs. Their support team (Karan) has been an amazing help along the way!

QioFood

Mar 25, 2025 on Shopify

super schnelle Hilfe. Danke!