Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (836)

Overall rating

4.9

5

540
4

18
3

3
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1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Gooische Wax Inn

May 31, 2024 on Shopify

Tool works good, the support is great!

Persimmon Consignment Boutique

May 28, 2024 on Shopify

I have been using Appointo for the entire duration of owning my consignment store. This app has been easy to integrate with my website, feature-rich, and smooth. Customer service responds VERY quickly and I have always gotten my questions answered. THANK YOU appointo!! :)

Consulting for Heightened Awareness

May 01, 2024 on Shopify

This is the best appointment app for booking that is easy to use, set up, and for clients to use when selecting the day and time they want to book. Very user friendly and the help center is awesome. I highly recommend this app to any Shopify user who is offering consulting and coaching services for the best experience for the consultant/coach and client!

maxineorangeart

Apr 30, 2024 on Shopify

This app has been great for my business, booking through my shopify website. Any issues I've had have been resolved quickly and with friendly service.

Austin Pedicab

Apr 26, 2024 on Shopify

Thrilled App ointo has everything we need for our tour business! Karan was a huge help on our free call.

Learn the Land

Apr 26, 2024 on Shopify

Great customer support, good booking system for an outdoor guiding service.

Oh That Aint Bad

Apr 25, 2024 on Shopify

Customer service is a BIG THING for me so thank you for helping me navigate through this app to have a seemless experience. I can say that I do recommend !!!!

Thorpe and Brown

Apr 20, 2024 on Shopify

This app is what we use for all our booking appointments, the support the creators offer is the best I've seen. Whenever I come across an issue they're super helpful with advice and always get back within an hour or so, even on the weekends.

Crystal Clear Arizona

Apr 18, 2024 on Shopify

always on call to help the support is amazing! the app itself is so amazing too! keep up the great work appointo team!

The Loft Atelier

Apr 18, 2024 on Shopify

We always get the best professional support . Highly recommended.

Nur Naturals

Apr 18, 2024 on Shopify

Customer Service was EXCELLENT. I recommend

Lotjez

Apr 18, 2024 on Shopify

Great app to use for bookings! Good help for installing. Looking professional!

PadelX

Apr 17, 2024 on Shopify

Simple to use with real people helping you every step of the way. Excellent customer support - fast and efficient. Thanks so much, Karan, you're a champ!

Plant Paradise Nursery

Apr 17, 2024 on Shopify

Karan was a great help and the 15 minute calls are awesome! Thank you for making it easy for me to understand. I'm happy

CK Bohemian Collections

Apr 17, 2024 on Shopify

My Store

Apr 17, 2024 on Shopify

The app is great and the support is super fast and polite! they helped me immediately.

The Phlebotomy Centre

Apr 15, 2024 on Shopify

This is the only app I have found which has all the features I need to run my business effectively. Support is easy to access, informed and reliable. I love this app so far, thank you to your team!

Gym Elite Coach

Apr 12, 2024 on Shopify

Absolutely thrilled with the customer service provided by Appointo!

SX SNOW

Apr 12, 2024 on Shopify

Got help straight away and Karan patiently guided me through my questions to be online as soon as I was ready

Marine Lemaitre Skincare

Apr 11, 2024 on Shopify

Super facile d'utilisation et service client ultra disponible, je recommande !