Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (796)

Overall rating

4.9

5

506
4

16
3

3
2

1
1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Indoor Golf Club CA

Sep 17, 2024 on Shopify

Great support and even though functionality is not always exactly how I would like (it's about 90% there though!) they are open to making changes quickly when needed.

Fátima Teixeira

Sep 15, 2024 on Shopify

I have been using this app for a month now. Great support service!

5D Earth Speaks

Sep 10, 2024 on Shopify

Wonderfully quick support responses. Always very helpful!

My Store

Sep 10, 2024 on Shopify

absolutely love this app customer service was really helpful

Akrolordag & Capoeira CTMV

Sep 08, 2024 on Shopify

Has all of the functions that I've been looking for and has been incredibly helpful. Easy to use! Reccommend it!

amedcine

Sep 06, 2024 on Shopify

Great support and great app ! They deserve more than 5 stars

MJ Clubz

Sep 04, 2024 on Shopify

Great option and Services available and very easy to use.

Osborne's Farm & Garden Centers LLC

Sep 04, 2024 on Shopify

We have had very few issues and what issues we have had were taken care of in amazing time. Truly impressed with customer service. Thank you

Jasmine Robson

Sep 03, 2024 on Shopify

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Still more to learn.

Lisbonticketing

Sep 02, 2024 on Shopify

Very nice !

State of Being

Aug 30, 2024 on Shopify

I'm very happy with the support I receive from the team, and the constant updates they provide to improve the app. It feels like they listen to our needs and feedback and update things quickly!

Whitesol

Aug 30, 2024 on Shopify

great app with skilled customer service

Action Jack's

Aug 29, 2024 on Shopify

Fantastic customer service! Shubhankar helped me accomplish exactly what I needed.

Viridian Detailing

Aug 26, 2024 on Shopify

Great app, easy for customers to use. Easy to set up. Support is A+, efficient and fast!

Eurostep Basketball

Aug 25, 2024 on Shopify

Shubhankar has been extremely helpful with the onboarding of Appointo for our business! Thank you for your time.

Australian Diamond Valley

Aug 25, 2024 on Shopify

Fantastic support! Easy to customize and looks great.

Whimsy Stamps

Aug 12, 2024 on Shopify

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Easy for customers to make appointments and all the notifications we receive work well too. Would recommend this app to anyone needing appointment availability in their store.

Elevate

Aug 11, 2024 on Shopify

Definitely recommend! I tried three other booking systems before this. Didn't take me long to set up at all, everything is all integrated and automated. I booked a call and it was so helpful, they helped me customise my booking system and plan to suit me. There is an app where you can change your classes on and its a nice modern calendar view. Super easy and just want I needed! Thanks.

Lara Louise Designs

Aug 11, 2024 on Shopify

Great App and friendly staff. Thank you.

PS Pilates

Aug 08, 2024 on Shopify

Would recommend! Also offers prompt customer support, and video calls to make things work.