Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (836)

Overall rating

4.9

5

540
4

18
3

3
2

1
1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Willo Wamopb

Oct 13, 2024 on Shopify

The app was an amazing help to the business and their team is such a big help in the best way possible. It feels like they listen to our needs and feedback and update things quickly!

Williams Furniture

Oct 11, 2024 on Shopify

Easy to use.

Lovelight Handmade

Oct 09, 2024 on Shopify

always super helpful!

Télle Moi

Oct 08, 2024 on Shopify

Really good app, the basic features are very good considering it's free. I had an issue, and he was able to sort it out for me within the hour. Great service

class-one-drive

Oct 08, 2024 on Shopify

Line Choc

Oct 07, 2024 on Shopify

Un outil simple et complet à mettre en place. Le tout gratuit pour la plupart des fonctionnalités, c'est un must-have.

Guardian Cards & Comics

Oct 07, 2024 on Shopify

Customer Service reps are super helpful and fast to respond.

Mvtual Studio Intramuros

Oct 07, 2024 on Shopify

Truly amazing customer service. Prompt responses as always from simple to complicated questions. You can tell that they value their product and customers. You can request features (reminds me of Jira) and the devs are highly receptive to feedback. Couldn't recommend this more. Too good to gatekeep.

Woofur Natural Pet Products

Oct 06, 2024 on Shopify

The app was an amazing help to the business and their team is such a big help in the best way possible.

mindbodyspirit

Oct 06, 2024 on Shopify

Great app! best part is almost all the essential features are free, their support is almost instant and live. SOOO much better than the rest of the apps on market.

Corsia

Oct 06, 2024 on Shopify

All Things Precious

Oct 06, 2024 on Shopify

Very easy to use! Features are everything you need to add bookings to Shopify.

Boutique je me marie

Oct 06, 2024 on Shopify

Very helpful. I recommand.

SocioSoin

Oct 04, 2024 on Shopify

K-Care Eesti

Oct 04, 2024 on Shopify

Oscar Howe

Oct 03, 2024 on Shopify

The team at Appointo (Shubhankar, Sunny, and Karan) was EXTREMELY NICE and HELPFUL.. I look forward to learning more about the app and how it will work for my company.

Adist Yrosik

Oct 02, 2024 on Shopify

For example some slots appear as busy when they are not, if you have an event or task and have it as Available, the app understands it as busy as well so you have to be careful.

OzTribalTrendz

Oct 02, 2024 on Shopify

Simply brilliant support and integration into my Shopify store. Very helpful team who are quick, responsive and knowledgeable. Highly recommended. Thank you so much.

White Street Market

Oct 02, 2024 on Shopify

Super responsive tech support, always willing to help and take suggestions for improvements.

FreeSlope

Oct 02, 2024 on Shopify

The app is really straightforward to use and the support I received is excellent. I was having problems with some of the functionalities and the customer service jumped on a call with me within the hour. He walked me through all the steps to setup my shop the way I wanted and explained it to me really well. Would highly recommend this app for anyone selling classes and subscriptions!