Appointo App Review: Features, Pros & Cons for Shopify

Name: Appointment Booking App ointo
Brand: Shopify
SKU: shopify-appointo-appointments-and-bookings-app-by-shopify
Rating: 4.9 (836 reviews)

Customer reviews: Appointment Booking App ointo

Develop by Shopify

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (836)

Overall rating

4.9

5

540
4

18
3

3
2

1
1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

DreamWise

Dec 30, 2025 on Shopify

The App is really easy and intuitive to use and connect to the store. Allows good flexibility in configuration of the availability and it integrates seamless with Teams to schedule calls directly with customers.

Sammy und Greta

Dec 27, 2025 on Shopify

Ich habe von Technik keine Ahnung und habe es trotzdem, mit einer wunderbaren Unterstützung von diesem Team hinbekommen. Vielen Dank

jenancrafts

Dec 24, 2025 on Shopify

The customer support team from Appointo is Excellent! very fast and helpful. We were having some difficulty to setup our schedules and they are always help us and resolve every concern quickly. we fully recommend this app to everyone..! special thanks to Bhagya and Karan..

Fleur de Mahj

Dec 22, 2025 on Shopify

We are a small business with booking services and Appointment Booking was so easy to use! And their online help was SUPER FAST and SUPER HELPFUL! Very pleased!!

Mina's Wellness Hub Spa

Dec 22, 2025 on Shopify

Responden rápido y me solucionaron el problema.

STXX WORLD

Dec 21, 2025 on Shopify

The application was easy to install, and Bhagya from chat support helped me with the remaining configuration. The whole process only took one day.

majestique.co

Dec 19, 2025 on Shopify

Karan was a big help !

The Hikers

Dec 19, 2025 on Shopify

Easy configuration + fast support

MOSAÏC DREAM

Dec 19, 2025 on Shopify

super efficace et rapide! Thank you very much Shubhankar

Embrace For Every Curl

Dec 17, 2025 on Shopify

Great appointment booking app that's easy to install and get set up quickly. Had the pleasure of working with Karan at customer support, who helped me fix a few functionality issues very quickly. Thank you so much!

Hoogenboom Mode

Dec 15, 2025 on Shopify

Melbourne Holocaust Museum

Dec 14, 2025 on Shopify

Mobius Farms

Dec 12, 2025 on Shopify

Top notch customer service! As a beginner, I wasn't sure how to set up a few items but Madhav was able to assist very quickly. I look forward to our customers using this app!

Tadpole

Dec 10, 2025 on Shopify

Appointo has been extremely helpful and easy to use. The support team was responsive and guided me through the setup quickly. Highly recommended!

Tronomed Erste-Hilfe-Kurse

Dec 09, 2025 on Shopify

Sehr gute und schnelle Hilfe!

Wildflowers Boutique

Dec 09, 2025 on Shopify

Bhagya was very helpful and courteous!

Fabricator's Forge

Dec 05, 2025 on Shopify

Great app and support is quite helpful when needed

Main Street Co-Op FL

Dec 05, 2025 on Shopify

Juparo

Dec 04, 2025 on Shopify

Pink Ducks

Dec 04, 2025 on Shopify

The support team at Appontio is incredible — superfast, professional, and always helpful. The app itself is excellent; I use the paid version, and it’s definitely worth it. It syncs perfectly with my calendar and makes managing bookings effortless: reminders, cancellations, updates… everything works smoothly. Highly recommended!