Appointo App Review: Features, Pros & Cons for Shopify

Name: Appointment Booking App ointo
Brand: Shopify
SKU: shopify-appointo-appointments-and-bookings-app-by-shopify
Rating: 4.9 (797 reviews)

Customer reviews: Appointment Booking App ointo

Develop by Shopify

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (797)

Overall rating

4.9

5

506
4

16
3

3
2

1
1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Shesha veda

Nov 08, 2025 on Shopify

WigentonCandleCo

Nov 06, 2025 on Shopify

I have received outstanding customer service from several members of the support team. They respond promptly and provide detailed instructions whenever I have a query. The app was thoughtfully designed with the user in mind, and I utilize it daily to manage scheduling and provide seamless reservations for my customers. I highly recommend this app!

Nooksas

Nov 05, 2025 on Shopify

.

Nov 05, 2025 on Shopify

perfect, great service recieved

NEEX

Nov 04, 2025 on Shopify

BYCYOGA

Nov 04, 2025 on Shopify

gracias por su ayuda, muy buenas tardes

Love Your Pet

Nov 03, 2025 on Shopify

Customer support is amazing!

RastamamaLocs

Nov 02, 2025 on Shopify

quick and helpful solutions

Alejandra Sieder

Nov 02, 2025 on Shopify

The support team is just EXTRAORDINARY AGAIN FOR THE SECOND TIME!!! Bhagya fixed my issue beyond my expectations and were available at any time. Thank you so much! I will try the app now and see how it goes. Happy day, everyone! Alex.

SmartPriceBooks

Oct 30, 2025 on Shopify

Great app. They provided very fast support and instantly solved all my customization requests and needs. I will use this app to schedule online appointments with my clients. Highly recommended!

Alejandra Sieder

Oct 30, 2025 on Shopify

The support team is just EXTRAORDINARY! They fixed my issue beyond my expectations and were available at any time. Thank you so much! I will try the app now and see how it goes. Happy day, everyone! Alex.

Blu Design Company

Oct 29, 2025 on Shopify

TOOSA

Oct 28, 2025 on Shopify

Tried a few different booking apps and can say this is by far the best and easiest to set up.

Denton BBQ LLC

Oct 25, 2025 on Shopify

I use this app on several of my client Stores.

Center Clean

Oct 25, 2025 on Shopify

service rapide top et fluide meme en version gratuite. je recommande fortement

Houze Of Locs

Oct 24, 2025 on Shopify

Anytime I need support, the customer service team helps me asap. Thank you for solving my issue quickly!

warew

Oct 23, 2025 on Shopify

The app works as intended and customer support was very helpful and fast in assisting us with our request.

The Seasonal Touch

Oct 23, 2025 on Shopify

Balance of Nature

Oct 21, 2025 on Shopify

The help and care that I receive from the support team is unbeatable!

Clifton Coffee Roasters UK

Oct 21, 2025 on Shopify

Bhagya was very helpful in troubleshooting the issues wrong with the calendar. Thanks again!