Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (725)

Overall rating

4.9

5

390
4

13
3

3
2

1
1

5

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

The Little Showroom

May 28, 2025 on Shopify

Very straightforward and easy to use with a super responsive and helpful team!

Chi House Clinic

May 28, 2025 on Shopify

mukul great service

allKidz

May 25, 2025 on Shopify

Speciale dank aan Karan & Bhagya van Appointo. Ze hebben mij onwijs goed geholpen met een probleem op de website. Snelle reactie en vriendelijke service. Aanrader!

Chi House Clinic

May 25, 2025 on Shopify

bhagye great service

Joly Eyewear

May 23, 2025 on Shopify

I am still setting up this app for the website. The customer service is very helpful and responsive and the free plan covers the very essentials

Saboreo Luxusgeschenke

May 22, 2025 on Shopify

mamamoon

May 20, 2025 on Shopify

Very helpful app and good service and support tools.

Virtual Marketing Australia

May 20, 2025 on Shopify

So far so good. Support were very responsive in helping me set-up. Looking forward to the bookings flowing in!

miamulatta

May 19, 2025 on Shopify

SUPER RECOMENDADA

A la pesca

May 19, 2025 on Shopify

Funciona muy bien y la atención al cliente es excelente.

Tofino Surf Adventures

May 18, 2025 on Shopify

Great team, love these guys

Freshify

May 18, 2025 on Shopify

She was helpful about the questions.

By You

May 17, 2025 on Shopify

Tolle App. Sehr schneller Kundenservice!

Everpuravida Yoga

May 16, 2025 on Shopify

Mythology Vineyard

May 16, 2025 on Shopify

excellent customer service, they were responsive to help me and i appreciate the help I got from Shubhanker

Axe Throwing Tenerife

May 15, 2025 on Shopify

We’re running an axe throwing venue in Tenerife and Appointo has been a game-changer for us. Easy to set up, perfectly integrated with Shopify, and incredibly smooth for customers to book their sessions. The app is clean, flexible, and highly customizable — exactly what we needed after facing issues with other tools using Cloudflare (which caused local access problems in Spain). Appointo solved all that in minutes. Also, shout-out to their support team: fast, friendly, and super helpful! Highly recommended for any business that needs serious booking power with zero hassle. Thanks Appointo!

Throwing Shapes

May 15, 2025 on Shopify

Excellent customer service from Shubhankar who helped us migrate from another appointment app. Simple to use and really well considered features. Highly recommend.

clan.studio

May 14, 2025 on Shopify

An excellent app - great value for money and allows us to manage paid and unpaid appointments with great easy. Shubhankar was so helpful in making changes we required and providing top customer service. Thank you!

ROHO RAFIKI® LIMITED

May 13, 2025 on Shopify

I want to give 5 stars for the set-up assistance provided by Bhagya. She was easy to work, answered my queries swiftly and was very proactive on installation - helping me set it up as I replaced another appointment app. Although I've recently installed it, I'm already happy with it as I can have my availability in two places on my website - as I have 60 min appts and 15 min appts and the app handles this scheduling easily at no cost. I'm on the free app at the moment as I'm a start up business. It suits my simple needs and has an adequate level of functionality, but I will probably upgrade when I have the means.

Natalie Rolt

May 13, 2025 on Shopify

Quick replies and amazing customisation service!