Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (716)

Overall rating

4.9

5

430
4

14
3

3
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1
1

5

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

PASCATI, artisan chocolate

Jul 21, 2025 on Shopify

The app is great and you can add multiple services. Other apps is on chargeable basis. It's pretty straight forward to set up and Karan from the team was helpful guide us through the process. Highly recommended and no coding knowledge required.

LoodgieterijAmsterdam.nl

Jul 17, 2025 on Shopify

Działa stabilnie, idealne do usług FIX PRICE Korzystamy z Appointo do szybkich rezerwacji usług hydraulicznych w Amsterdamie. Klient wybiera godzinę, opłaca usługę z góry i dostaje potwierdzenie. Wszystko działa automatycznie – bez chaosu i zbędnych wiadomości. Obsługa techniczna reaguje błyskawicznie i rozumie realne potrzeby małych firm usługowych. Dla nas to był strzał w dziesiątkę – polecam każdemu, kto chce łączyć płatności z bookingiem bez kombinowania.

Hoop With 'Em

Jul 17, 2025 on Shopify

Roundhouse Electric Trains, Inc.

Jul 15, 2025 on Shopify

Customer service is great!! Whenever I had questions they were there to help. In particular Shubhankar was very helpful! He helped me integrate the subscriptions and booking features into our shopify website, where our customers are now able to buy a subscription and book appointments.

Vagabundobjects

Jul 15, 2025 on Shopify

Super schneller und freundlicher Kundenservice. Wir wollten die Farbe des Widgets anpassen, wobei uns Bhagya unterstützt hat und unsere Wünsche direkt umgesetzt hat. Alles in allem eine tolle Booking App.

Bake Me A Treat

Jul 15, 2025 on Shopify

Fantastic app with support available always speedy and helpful

Shady Brook Farm

Jul 14, 2025 on Shopify

Après Tennis Club

Jul 14, 2025 on Shopify

This app has a lot of features and is great for multi-person events, courses and clinics. When I was getting set up initially I scheduled a 15 minute call and they walked me through the steps necessary to set up my event.

X-DREAM SNOWBOARDING

Jul 14, 2025 on Shopify

This app is the perfect solution that we have been looking for a long time, adding a valued option for our customers to make bookings of their snow trip tickets and lessons. The customer support is responsive and effective!

Scent Atelier

Jul 14, 2025 on Shopify

Truly thankful for the promptness and helpfulness in answering our queries and doubts. This app has helped with our scheduling and bookings and it is also quite user-friendly even for someone who has no background in tech and no technical knowledge.

Millennium Swim

Jul 13, 2025 on Shopify

Amazing application and well thought out! I was able to set everything up my self. When I encountered issues, I booked a call an their reps guided me through everything, sharing my screen to make it easier. Would recommend to any service-based business.

Hairgivers

Jul 09, 2025 on Shopify

Very helpful customer service to help customize the app to our wishes.

Island Candles

Jul 08, 2025 on Shopify

LOVE THIS APP - it's a free add-on to my Shopify store and the Customer Support is some of the best I've ever seen! They are patient, resolved my concerns (really it was just operator error) and was able to help in live time within the same day I was having issues!!! 1010101001 gold stars for this app & support!!

Blanco Wellness

Jul 03, 2025 on Shopify

Transcend Podcast Studio

Jul 03, 2025 on Shopify

Great app for our podcast studio clients!

Rent Your Dress Studio

Jul 01, 2025 on Shopify

Sew Lucky

Jul 01, 2025 on Shopify

Love this app!!!

The Griffin Handcrafted Company

Jul 01, 2025 on Shopify

I love this app. So easy to use. And I got the help I needed from Bhagya, she was incredibly friendly and answered every question I asked, for which I am very thankful for. Well Done!

Aesthetic Atelier

Jul 01, 2025 on Shopify

Awesome plugin and excellent support.

Pura Vita

Jun 27, 2025 on Shopify

Great app and awesome customer service!