Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (836)

Overall rating

4.9

5

540
4

18
3

3
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1
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6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Helwé Natural Skincare

Dec 29, 2024 on Shopify

Amazing app, great service, I highly recommend it!!!

The Allure Lab

Dec 22, 2024 on Shopify

Its a great app for booking you appointment

Pet Door Solutions

Dec 21, 2024 on Shopify

Great app, and great support. I have been pleasantly surprised by the customization options and quick response to any questions that I had. 10/10 recommend.

Escuela Matroniwi

Dec 18, 2024 on Shopify

fácil de usar, buen soporte técnico.

Tenomi

Dec 15, 2024 on Shopify

Application intéressante et complète pour gérer des réservations. Si vous êtes une entreprise d'une seule personne avec une capacité d'un client par créneau horaire c'est parfait même si la version de base. Sinon il vaut mieux commencer directement en ayant la version premium a l'esprit.

9Heavens

Dec 15, 2024 on Shopify

Karan is helpful and the app work well. definitely recommend this

Astral Hippie Astrology

Dec 12, 2024 on Shopify

Appointo is new to me, and I found it intuitive and quick to setup. Where I had some issues with slight variances in my system setup, Karan hopped on a call and fixed all my queries in a live call. So far I am very happy I changed over to Appointo, and look forward to using their service! Thanks Karan for helping to find a solution that works, sincerely appreciate the time, patience and swift work! With grateful thanks, Liezl

Golddess Alchemy

Dec 08, 2024 on Shopify

The app is exactly what I was looking for, and the support team is incredibly helpful and very responsive. Highly recommended!

scalemarketingsavvy

Dec 05, 2024 on Shopify

Welsh Words

Dec 04, 2024 on Shopify

Great experience, every issue is always fixed in a timely manner. Thank you.

My Store

Dec 04, 2024 on Shopify

I’ve been using the Appointo Booking app for a few months now, and I couldn’t be happier with how seamless it has made scheduling and managing appointments for my business. The setup process was super easy, and the app integrates perfectly with my Shopify store. What I love most is the customizable booking options, allowing customers to choose time slots that work best for them. The reminder notifications ensure that both I and my clients never forget an appointment, which has definitely improved my overall efficiency. The user interface is clean and intuitive, and it’s simple for customers to navigate, making their experience smooth and stress-free. Plus, the integration with payment processing is a huge bonus! I highly recommend Appointo to any business owner looking for a hassle-free booking system that truly works!

Fashion News Bamberg

Dec 03, 2024 on Shopify

Der Service ist 1A! Ich habe super schnell meine Terminbuchung mit dem Service installieren können. Die Hilfe habe ich sofort bekommen. Alle Fragen wurden geduldig geklärt und ich wurde durch den Prozess begleitet. Würde diese App jedem empfehlen! Sowohl von der Handhabung als auch vom Kundenservice exzellent!

Hawkes and Co

Dec 01, 2024 on Shopify

Working with the app is very easy and helps us better manage our online bookings. Customer service is also very helpful and clear.

Side Hustle Services

Dec 01, 2024 on Shopify

I tried a few calendar apps this week, and this was by far the cheapest and easiest to use (even as a digital marketing expert!).

Énergie Solaire Terra

Nov 29, 2024 on Shopify

The best! Online chat on a saturday, great job!

Lit Life Creations

Nov 28, 2024 on Shopify

Easy to install but when I thought I had an issue the tech team was accommodating!

Sum Deals

Nov 27, 2024 on Shopify

Very easy to use, and Karan was extremely helpful in answering all my questions. Great experience overall!

Crystal Clear California

Nov 21, 2024 on Shopify

USE THEM FOR ALL OF MY STORES AND WILL CONTINUE TO DO SO! SUPERB CUSTOMER SUPPORT - 1am/1pm THEY ARE ALWAYS AVAILABLE TO HELP!

Fischersund

Nov 20, 2024 on Shopify

Very good experience , our problem was solved

Stable Credit Academy

Nov 19, 2024 on Shopify

I love Appointo it's easy to navigate and very detailed and my customer love it.