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Customer reviews: Appointment Booking App ointo

Develop by Shopify

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (796)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Énergie Solaire Terra

Nov 29, 2024  on Shopify

The best! Online chat on a saturday, great job!

Lit Life Creations

Nov 28, 2024  on Shopify

Easy to install but when I thought I had an issue the tech team was accommodating!

Sum Deals

Nov 27, 2024  on Shopify

Very easy to use, and Karan was extremely helpful in answering all my questions. Great experience overall!

Crystal Clear California

Nov 21, 2024  on Shopify

USE THEM FOR ALL OF MY STORES AND WILL CONTINUE TO DO SO! SUPERB CUSTOMER SUPPORT - 1am/1pm THEY ARE ALWAYS AVAILABLE TO HELP!

Fischersund

Nov 20, 2024  on Shopify

Very good experience , our problem was solved

Stable Credit Academy

Nov 19, 2024  on Shopify

I love Appointo it's easy to navigate and very detailed and my customer love it.

Hashini Herath Music

Nov 17, 2024  on Shopify

Great customer service!!!

Shafaq n Kami

Nov 17, 2024  on Shopify

Thank you! You have excellent customer support and a full understanding of the products, meeting my requirements for appointments perfectly. Very happy to be using the Appointo App! Thanks, Karan

Dakota Studios

Nov 16, 2024  on Shopify

Easy to set up and perfect for service bookings. Very prompt assistance provided too.

Carina Hildebrandt

Nov 13, 2024  on Shopify

This calendar app is fantastic! It's super user-friendly, customer service is outstanding—fast, friendly, and always helpful. Highly recommend for anyone needing a reliable, simple calendar app!

Astro Reports

Nov 13, 2024  on Shopify

The app is great and the team that supported for integration with our shopify store are great too! Karan, from their team did a great work! Thanks

Puglia Adventures

Nov 13, 2024  on Shopify

Karan, a staff from Appointment guided me via online chat, as I was facing issues with bookings and appoiments and it was resolve within less then an hour.

Andie's Hook Up

Nov 12, 2024  on Shopify

This app is easy to set up and use

Soft Focus Consultations

Nov 12, 2024  on Shopify

BrunoTerapia

Nov 12, 2024  on Shopify

Excellent attention

Dash Cakes

Nov 11, 2024  on Shopify

Karan was amazing! I can’t say enough great things about Karan and the amazing help they provided with getting our website ready! From start to finish, Karan was professional, knowledgeable, and incredibly patient. They listened to all of our ideas and needs, and then brought them to life in a way that exceeded our expectations. Not only did they solve technical issues with ease, but they also offered creative suggestions that really elevated the overall design and functionality. If you're looking for someone who truly knows their stuff and makes the whole process smooth and stress-free, Karan is your go-to person. Thank you so much for all your hard work and dedication—our site looks fantastic!

MONARCH CRICKET

Nov 11, 2024  on Shopify

Karan was an exceptional help in resolving a bug we encountered in the Appointo system for Monarch Cricket. He demonstrated promptness and a deep understanding of the issue, quickly identifying and implementing a solution with professionalism and ease. His technical knowledge and commitment to resolving the problem were impressive, making the entire process smooth and stress-free. Karan’s proactive approach and helpfulness truly stood out. We would give him a 5-star rating and highly recommend his expertise. His contributions have been invaluable, and he would be a fantastic asset in any future projects.

Hermosa Studio

Nov 11, 2024  on Shopify

I’ve been using this booking app for my Shopify store, and I’m really impressed! The setup was a breeze, and it makes managing appointments so much easier. The best part, though, is the customer support—they’ve been fantastic. Super responsive and genuinely helpful whenever I’ve had a question. It’s made a big difference in keeping things organized. Highly recommend it! Special Thanks to MR KARAN and MUKUL for assisting me setup everything , even my emails are going to inbox right now im very very very very happy because i will finally be able to book appointements online for my clients . Best customer support your effort is valuable

Instaberry

Nov 09, 2024  on Shopify

Amazing customer support from Karan and the App saved me a ton of time with my short term rentals. Highly recommend - start with the free version as you get a lot from it. I eventually upgraded to $15 a month which is still cheaper than most non shopify apps.

ABC Animals

Nov 07, 2024  on Shopify

Great customer service

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